Publications

2017

  • Henningsson, S. and Kettinger, W.J. 2017. "Understanding Information Systems Integration Deficiencies in Mergers and Acquisitions: A Configurational Perspective," Journal of Management Information Systems (33:4) pp. 942-977. Abstract

2016

  • Zhang, C., Simon, J. C., and Lee, E. 2016. "An Empirical Investigation of Decision Making in IT-Related Dilemmas: Impact of Positive and Negative Consequence of Information," Journal of Organizational and End User Computing (28:4), pp. 73-90. Abstract

  • Gillenson, M. L., Racer, M. J., Zhang, X., Booth, R. E., and Dugan, J. P. 2016. "A Heuristic Method for Scheduling Requirements Implementation in Agile Software Development Projects," Journal of Information Technology Management (27:4), pp. 169-178. Abstract

  • Wu, J., Li, H., Cheng, S. and Lin, Z. 2016. "The Promising Future of Healthcare Services: When Big Data Analytics Meets Wearable Technology," Information & Management (53:8), pp. 1020-1033. Abstract

  • Hou, L., Xue, L., Bui, S.N., and Kettinger, W.J. 2016. "System Sourcing and Information Processing Capability in Supply Chains: A Study of Small Suppliers," Information Technology and Management (17:4) pp. 379-391. Abstract

  • Wu, J., Goh, K.Y., Li, H., Luo, C., and Zheng, H. 2016. "The Effects of Communication Patterns on the Success of Open Source Software Projects: An Empirical Analysis from Social Network Perspectives," Journal of Global Information Management (24:4), pp. 22-44. Abstract

  • Morgan, C.P., Gillenson, M.L., Zhang, X., Bui, S.N., and Lee, E. 2016. "ATCG: An Automated Test Case Generator," Journal of Information Technology Management (27:3), pp. 112-120. Abstract

  • Janz, B.J., Meek, T., Nichols, E., and Oglesby, J. 2016. "How Buckman's Value Stream Initiative Re-Visioned IT for Value," MIS Quarterly Executive (15:3), pp. 215-299. Abstract

  • Prasarnphanich, P., Janz, B.J., Patel J. 2016. "Towards a Better Understanding of System Analysts' Tacit Knowledge: A Mixed Method Approach," Information Technology & People, (29: 1), pp. 69 – 98. Abstract

  • Henningsson, S. and Kettinger, W.J. 2016. "Managing IT Integration Risk in Acquisitions," MIS Quarterly Executive (15:1), pp. 1-19. Abstract

  • Zhang, C., Xue, L., and Dhaliwal, J., 2016. "Alignments Between the Depth and Breadth of Inter-Organizational Systems Deployment and their Impact on Firm Performance," Information & Management (53:1), pp. 79-90. Abstract

  • Li, H., Wu, J., Gao, Y., and Shi, Y. 2016. "Examining Individuals' Adoption of Healthcare Wearable Devices: An Empirical Study from Privacy Calculus Perspective," International Journal of Medical Informatics (88), pp. 8-17. Abstract

  • Stafford, T.F., 2016. "Optimizing the Business Side of Science: Publication Review Cycles and Process Management Considerations," Communications of the Association for Information Systems, (38), 296-306. Abstract

2015

  • Hwang, Y., Kettinger, W.J. and Yi, M., 2015. "Personal Information Management Effectiveness of Knowledge Workers: Conceptual Development and Empirical Validation," European Journal of Information Systems (24:6), pp. 588-606. Abstract

  • Lee, J. S., Baskerville, R. and Pries-Heje, J. 2015. "The Creativity Passdown Effect: Applying Design Theory in Creating Instance Design. Information Technology & People (28:3), pp. 529-543. Abstract

  • Hu, T., Kettinger, W.J. and Poston, R.S. 2015. "The Effect of Online Social Value on Satisfaction and Continued Use of Social Media," European Journal of Information Systems (24:4), pp. 391-410Abstract

  • Poston, R. S. and Dhaliwal, J. 2015. "IS Human Capital: Assessing Gaps to Strengthen Skill and Competency Sourcing," Communications of the Association for Information Systems, (36:1), pp. 669-695. Abstract

  • Bui, S., Shrivastava, M., Lee, E., and Dhaliwal, J., 2015 "A Case Study of Testing a Web-based Application Using and Open Source Tool," Journal of Information Technology and Management (27:1), pp. 19-30. Abstract

  • Lee, J. S., Keil, M. and Wong, K. F. E. 2015. "The Effect of Goal Difficulty on Escalation of Commitment," Journal of Behavioral Decision Making (28:2), pp. 114-129. Abstract

  • Mahadevan, L., Kettinger, W. J. and Meservy, T. 2015. "Running on Hybrid: Control Changes when Introducing an Agile Methodology in a Traditional 'Waterfall' System Development Environment," Communications of the Association for Information Systems (36:5), pp. 77-103. Abstract

  • Kettinger, W. J., Li,Y., Davis, J. M. and Kettinger, L. 2015. "The Roles of Psychological Climate, Information Management Capabilities, and IT Support on Knowledge-sharing: an MOA perspective," European Journal of Information Systems (24:1), pp. 59-75. Abstract

2014

  • Poston, R. S. and Kettinger, W. J. 2014. "Mindfully Experimenting with IT: Cases on Corporate Social Media Introduction," Journal of Database Management (24:2), pp. 29-51. Abstract

  • Poston, R., Patel, J. and Dhaliwal, J., 2014. "Monitoring for Testing Throughout the Development Lifecycle," Journal of Information Technology Management (25:3), pp. 31-40. Abstract

  • Lee, J. S., Cuellar, M. J., Keil, M. and Johnson, R. D. 2014. "The Role of a Bad News Reporter in Information Technology Project Escalation: a Deaf Effect Perspective," ACM SIGMIS Database (45:3), pp. 8-29. Abstract

  • Janz, B. D. 2014. "After the Big Idea: Entrepreneurial Success Through High Performance Start-Up Teams," Entrepreneur and Innovation Exchange, URL: http://www.eiexchange.com/content/22-After-the-Big-Idea-Entrepreneurial-Success-Through-High-Performance-Start-Up-Teams 

  • Fayard, D., Lee, L.S., Leitch, R.A., and Kettinger, W.J. 2014. "Interorganizational Cost Management in Supply Chains: Practices and Payoffs," Management Accounting Quarterly (15:3), pp. 1-9. Abstract

  • Zhang, X., Onita, C. G. and Dhaliwal, J. S. 2014. "The Impact of Software Testing Governance Choices," Journal of Organizational and End User Computing (26:1) pp. 66-85. Abstract

  • Smith, J., Gleim, M., Robinson, S., Kettinger, W. J. and Park, P. 2014. "Using an Old Dog for New Tricks: A Regulatory Focus Perspective on Consumer Acceptance of RFID Applications," Journal of Service Research (17:1), pp. 85-101. Abstract

  • Richardson, S., Kettinger, W. J., Banks, S. B. and Quintana, Y. 2014. "IT and Agility in the Social Enterprise: A Case Study of St Jude Children's Research Hospital's "Cure4Kids" IT-Platform for International Outreach," Journal of the Association for Information Systems (15:1), pp. 1-32. Abstract

  • Zhang, X., Stafford, T. F., Dhaliwal, J. S., Gillenson, M. L. and Moeller, G. 2014. "Sources of Conflict between Developers and Testers in Software Development," Information & Management (51:1), pp. 13-26. Abstract

2013

  • Zhang, C., Hahn, J. and De, P. 2013. "Continued Participation in Online Innovation Communities: Does Community Response Matter Equally for Everyone?", Information Systems Research (24:4), pp. 1112-1130, Abstract

  • Najjar, M.S. and Kettinger, W.J. 2013. "Data Monetization: Lessons from a Retailer's Journey," MIS Quarterly Executive (12:4), pp. 213-225. Abstract

  • Wakolbinger, T., Fabian, F. and Kettinger, W. J. 2013. "IT-enabled Interorganizational Information Sharing Under Co-opetition in Disasters: A Game-Theoretic Framework," Communications of the AIS (33:5), pp. 67-80. Abstract

  • Allen, D., Amini, M., Janz, B., Nichols, E. and Racer, M., 2013. "The Human Supply Chain: Mapping and Modeling the Flow of Human Capital for Navy 'Seabees'," Journal of Supply Chain and Customer Relationship Management, Article ID 175961, DOI: 10.5171/2013.175961 Abstract

  • Kettinger, W.J., Zhang, C. and Chang, K. C. 2013. "A View from the Top: Integrated Information Delivery and Effective Information Use from the Senior Executive's Perspective," Information Systems Research (24:3), pp. 842-860. Abstract

  • Akbulut-Bailey, A.Y., Looney, C.A. and Poston, R.S. 2013. "Personalization Systems for Decisions Involving Risk: The Interactive Effects of User Personality and Suggestive Guidance," Journal of Information Technology Management (24:4), pp. 34-50. Abstract

  • Muthitacharoen, A. M., Zhang, X. and Gillenson, M. L. 2013. "What Matters and What Doesn't: Examining the Effectiveness of Surcharge Policies in C2C Online Auctions," Journal of Information Technology Management (24:4), pp. 1-12. Abstract

  • Zhang, X., Dhaliwal, J. S., Gillenson, M. L. and Stafford, T. F. 2013. "The Impact of Conflict Judgments between Developers and Testers in Software Development," Journal of Database Management (24:4), pp. 26-50. Abstract

  • Zhang, X., Zhang, C., Stafford, T. F. and Zhang, P. 2013. "Teaching Introductory Programming to IS Students: The Impact of Teaching Approaches on Learning Performance," Journal of Information Systems Education (24:2), pp. 147-155. Abstract

  • Zhao, X. and Xue, L. 2013. "Competitive Target Advertising and Consumer Data Sharing," Journal of Management Information Systems (29:3), pp. 189 - 222. Abstract

  • Toyasaki, F., Wakolbinger, T. and Kettinger, W.J. 2013. "The Value of Information Systems for Product Recovery Management," International Journal of Production Research (55:4), pp. 1214-1235. Abstract

  • Hwang, Y., Kettinger, W.J. and Yi, M. 2013. "A Study on the Motivational Aspects of Information Management Practice," International Journal of Information Management (33:1), pp. 177-184. Abstract

  • Park, S.C. and Ryoo, S.Y. 2013. "An Empirical Investigation of End-users' Switching Toward Cloud Computing: A Two Factor Theory Perspective," Computers in Human Behavior (29:1), pp.160-170. Abstract

2012

  • Zhou, J., Zhao, X., Xue, L. and Gargeya, V. 2012. "Double Moral Hazard in a Supply Chain with Consumer Learning," Decision Support Systems (54:1), pp. 482–495. Abstract

  • Moeller, G., Zhang, X. and Richardson, S. 2012. "Understanding Antecedents of Interpersonal Conflict in Information Systems Development: A Critical Analysis," Journal of Information Technology Management (23:3), pp. 12–43. Abstract

  • Yun, H., Kettinger, W.J. and Lee. C.C. 2012. "A New Open Door: The Smartphone's Impact on Work-to-Life Conflict, Stress, and Resistance," International Journal of Electronic Commerce (16:4), pp. 121–151. Abstract

  • Meservy, T., Zhang, C., Lee, T. and Dhaliwal, J. 2012. "The Business Rules Approach and Its Impact on Software Testing: A Case Study," IEEE Software (29:4). Abstract

  • Onita, C., Lee, E., Zhang, C. and Kaleta, J. 2012. "Network Enabled Meta-Search Tool (NEST): An Answer to Harmonizing Knowledge Sourcing in a Company?," Journal of Information Technology Management (23:2), pp. 29-31. Abstract

  • Fayard, L., Lee, L., Leitch, R. and Kettinger, W.J. 2012. "Effect of Internal Cost Management, Information Systems Integration, and Absorptive Capacity on Inter-organizational Cost Management in Supply Chains," Accounting, Organizations and Society (37:3), pp. 168-187. Abstract

  • Chen, L., Meservy, T. O. and Gillenson, M. 2012. "Understanding Information Systems Continuance for Information-Oriented Mobile Applications," Communications of Association for Information Systems (30:9), pp. 127-146. Abstract

  • Stafford, T.F., Zhang, X., Jackson, W. and Al-Khasawneh, A. 2012. "Global Diffusion of Information Technology Education: A Comparison with Developing Economies," Journal of Information Technology Management (13:1), pp. 46-61. Abstract

  • Park, I., Cho, J. and Rao, H. R. 2012. "The Effect of Pre- and Post-service Performance on Consumer Evaluation of Online Retailers", Decision Support Systems (52:2), pp. 295-548. Abstract

2011

  • Kaiser, K., Goles, T., Hawk, S., Simon, J. C. and Frampton, K. 2011. "Information Systems Skills Differences Between High-Wage and Low-Wage Regions: Implications for Global Sourcing," Communications of the Association for Information Systems (29:1), pp. 605-626. Abstract

  • Aiken, P., Gillenson, M. L., Zhang, X. and Rafner, D. 2011. "Data Management and Data Administration: Assessing 25 years of practice," Journal of Database Management (22:3), pp. 24-45. Abstract

  • Kettinger, W.J., Zhang, C. and Marchand, D.A. 2011. "CIO and Business Executive Leadership Approaches to Establishing Company-Wide Information Orientation," MIS Quarterly Executive (10:4), pp. 157-174. Abstract

  • Dhaliwal, J., Onita, C. G., Poston, R. and Zhang, X. 2011. "Alignment Within the Software Development Unit: Assessing Structural and Relational Dimensions Between Developers and Testers," Journal of Strategic Information Systems (20:4), pp. 323-342. Abstract

  • Jain, R., Poston, R. S. and Simon, J. C. 2011. "An Empirical Investigation of Client Managers' Responsibilities in Managing Offshore Outsourcing of Software Testing Projects," IEEE Transactions on Engineering Management (58:4), pp. 743-757. Abstract

  • Hu, T., Poston, R. S. and Kettinger, W. J. 2011. "Nonadopters of Online Social Network Services: Is It Easy to Have Fun Yet?," Communications of the Association for Information Systems (29:25), pp. 441-458. Abstract

  • Ryoo, S.Y., Kwak, S.H. and Park, S.C. 2011. "The Effects of Individual Values on Organizational Citizenship Behaviors in Virtual Communities: Testing Mediating Effects of User Involvement," Information-An International Interdisciplinary Journal (14:11), pp. 3639-3646. Abstract

  • Meservy, T. and Niederman, F. 2011. "Pulling the Plug: When to Call It a Day on Research Projects," Communications of the Association for Information Systems (29:24), pp. 427-440. Abstract

  • Cho, J., Park, I. and Michel, J. W. 2011. "How Does Leadership Affect Information Systems Success? A Transformational Leadership Approach," Information & Management (48:7), pp. 249-312. Abstract

  • Marchand, D.A. and Kettinger, W.J. 2011. "Information Orientation (IO): How Effective Information Use Drives Business Performance," Sistemas (120), pp. 75-84.

  • Kettinger, W.J. and Marchand, D.A. 2011. "Information Management Practices (IMP) from the Senior Manager's Perspective: An Investigation of the IMP Construct and Its Measurement," Information Systems Journal (21:5), pp. 385–406. Abstract

  • Khawaja, S., Grover, V., Kettinger, W.J. and Guha, S. 2011. "The Successful Implementation of Customer Relationship Management (CRM) System Projects," Database (42:2), pp. 9-31. Abstract

  • Helquist,J.H., Deokar, A., Meservy, T. and Kruse, J. 2011. "Dynamic Collaboration: Participant-driven Agile Processes for Complex Tasks," Database (42:2), pp. 95-115. Abstract

  • Mahadevan, L. and Kettinger, W. J. 2011. "Service Oriented Architecture as a Dynamic Enabler of Customer Prioritization," e-Service Journal (7:2), pp. 28-45. Abstract

  • Yang, Y., Onita, C., Zhang, X. and Dhaliwal, J. 2011. "TESTQUAL: Conceptualizing Software Testing as a Service," e-Service Journal (7:2), pp. 46-65. Abstract

  • Jain, R.P., Simon, J.C. and Poston, R. 2011. "Mitigating Vendor Silence in Offshore Outsourcing: An Empirical Investigation," Journal of Management Information Systems (27:4), pp. 261-298. Abstract

  • Stafford, T.F. and Turan, A.H. 2011. "Online Tax Payment Systems as an Emergent Aspect of Governmental Transformation," European Journal of Information Systems (20:3), pp. 343–357. Abstract

  • Hennington, A.H., Janz, B.D. and Poston, R. 2011. "I'm Just Burned Out: Understanding System Compatibility With Personal Values And Role-Based Stress In A Mandatory Usage Context," Computers in Human Behavior (27:3), pp. 1238-1248. Abstract

  • Yun, H., Lee, C.C., Kim, B.G. and Kettinger, W. J. 2011. "What Determines Actual Use of Mobile Web Browsing Services? A Contextual Study in Korea," Communications of the Association for Information Systems (28:1), pp.313-328. Abstract

  • Poston, R. and Richardson, S.M. 2011. "Designing an Academic Project Management Program: A Collaboration between a University and a PMI Chapter." Journal of Information Systems Education (22:1), pp. 55-72. Abstract

  • Stafford, T. F. 2011. "Active Priming of Cultural Stereotypes in Outsourcing Decision Making," Journal of Global Information Technology Management (14:2), pp. 27-47. Abstract

  • Yang, Y., Stafford, T. F. and Gillenson, M. 2011. "Satisfaction with Employee Relationship Management Systems: The Impact of Usefulness on Systems Quality Perceptions," European Journal of Information Systems (20), pp. 221–236. Abstract

  • Ambartsoumian, V., Dhaliwal, J., Lee, E., Meservy, T. and Zhang, C., "Implementing Quality Gates Throughout the Enterprise IT Production Process," Journal of Information Technology Management (22:1), pp. 2028-2038. Abstract

  • Gillenson, M.L., Racer, M.J., Richardson, S.M. and Zhang, X. 2011. "Engaging Testers Early and Throughout the Software Development Process: Six Models and a Simulation Study," Journal of Information Technology Management (22:1), pp. 2011-2027. Abstract

  • Onita, C. and Dhaliwal, J. 2011. "Alignment within the Corporate IT Unit: An Analysis of Software Testing and Development," European Journal of Information Systems (20:1), pp. 48-68. Abstract

2010

  • Zhang, X., Dhaliwal, J. and Gillenson, M.L. 2010. "Organizing Software Testing For Improved Quality And Satisfaction", Journal of Information Technology Management (21:4), pp. 1-12. Abstract

  • Kettinger, W. J. and Li Y. 2010. "The Infological Equation Extended: Towards Conceptual Clarity in the Relationship between Data, Information and Knowledge," European Journal of Information Systems (19:4), pp. 409-421. Abstract

  • Hwang, Y., Kettinger, W. J. and Yi, M. 2010. "Understanding Information Behavior and the Relationship to Job Performance," Communications of the Association for Information Systems (27:8), pp.113-128. Abstract

  • Poston, R. S., Simon, J. C. and Jain, R. 2010. "Client Communication Practices in Managing Relationships with Offshore Vendors of Software Testing Services," Communications of the Association for Information Systems, pp. 129-148. Abstract

  • Kettinger, W. J., Marchand, D. M. and Davis, J. 2010. "Designing Enterprise IT Architectures to Optimize Flexibility and Standardization in Global Business," MIS Quarterly Executive (9:2), pp. 95-113. Abstract

  • Nickels, D. and Janz, B.D. 2010. "Organizational Culture: Another Piece of the IT-Business Alignment Puzzle." Journal of Information Technology Management (21:3), pp. 1-14. Abstract

  • Gallagher, K. P., Kaiser, K. M., Simon, J. C., Beath, C. M., and Goles, T. 2010. "The Requisite Variety of Skills for IT Professionals," Communications of the ACM (53:6), pp. 144-148.

  • Stafford, T. and Poston, R. S. 2010. "Online Security Threats and User Intentions: A Model of Computer Protection Motivation," IEEE Computer (43:1), pp. 58-64. Abstract

  • Huq, F., Stafford, T. F., Bhutta, M. and Kanungo, S. 2010. "An Examination of Differential Effects of Transportation in Supply Chain Optimization Modeling," Journal of Manufacturing Technology Management (21:1/2), pp. 269-286. Abstract

  • Sinclaire, J., Simon, J. C. and Campbell, C. 2010. "Does Relational Communication Training Improve Student Satisfaction with Web-assisted Courses?" Journal of Online Learning and Teaching. Abstract

2009

  • Poston, R. S., Suda, K. and Onita, C. 2009. "Information Sources Experts Consult and Find Useful In Answering Drug-Related Questions," eServices Journal (6:3), pp. 1-39. Abstract

  • Kettinger, W. J., Park, S. and Smith, J. 2009. "Understanding the Consequences of Information Systems Service Quality on IS Service Reuse," Information & Management (46:6), pp. 335-341. Abstract

  • Poston, R. S., Looney, C. and Akbulut, A. 2009. "Examining the Effects of Self-Efficacy, Computerized Sources, and Perceived Credibility in Decisions to Take Online Advice," International Journal of Electronic Business (7:4), pp. 321–347. Abstract

  • Limpornpugdee, W., Janz, B. D. and Richardson, S. 2009. "Communication Competence Factors As Moderators To The Relationship Between User Participation And Information Quality," Journal of Information Technology Management (XX:4), pp. 1-21. Abstract

  • Jensen, M., Meservy, T., Burgoon, J. and Nunamaker, J. 2009. "Automatic, Multimodal Evaluation of Human Interaction," Group Decision and Negotiation (18:4). Abstract

  • Janz, B. D. and Prasarnphanich, P. 2009. "Freedom to Cooperate: Gaining Clarity into Knowledge Integration in Information Systems Development Teams." IEEE Transactions on Engineering Management (56:4), pp. 621-635. Abstract

  • Poston, R. S., Kettinger, W. J. and Simon, J. C. 2009. "Managing the Vendor Set: Achieving Best Pricing and Quality Service in IT Outsourcing," MIS Quarterly Executive (8:2), pp. 45-58. Abstract

  • Simon, J. C., Poston, R. S., and Kettinger, W. J. 2009. "Creating Better Governance of Offshore Services," Information Systems Management (26:2), pp. 110-122. Abstract

  • Davis, J. M., Kettinger, W. J. and Kuney, D. G. 2009. "When Users are IT Experts Too: The Effects of Joint IT Competence and Partnership on Satisfaction with Enterprise-level Systems Implementation," European Journal of Information Systems (18:1), pp. 26-37. Abstract

  • Burgoon, J. K., Twitchell, D. P., Jensen, M. L., Meservy, T., Adkins, M., Kruse, J., Deokar, A., Lu, S., Metaxas, D., Nunamaker, J. F. and Younger, R. E. 2009. "Detecting Concealment of Intent in Transportation Screening: A Proof-of-concept," IEEE Transactions on Intelligent Transportation Systems (10:1), pp. 103-112. Abstract

  • Janz, B. D. 2009. "Journal Self-Citation XIV: Right Versus Right: Gaining Clarity Into the Ethical Dilemma of Editorial Self-Referencing," Communications of the AIS (25:1). Abstract

  • Zhang, C. and Dhaliwal, J. 2009. "An Investigation of Resource-Based and Institutional Theoretic Factors in Technology Adoption for Operations and Supply Chain Management," International Journal of Production Economics (120:1), pp. 252-269. Abstract

  • Hennington, A. H., Janz, B. D., Amis, J. and Nichols, E. L. 2009 "Understanding the Multidimensionality of Information Systems Use: A Study of Nurses' Use of a Mandated Electronic Medical Record System," Communications of the AIS (25). Abstract

2008

  • Looney, C., Akbulut, A. and Poston, R. S. 2008. "Understanding the Determinants of Service Channel Preference in the Early Stages of Adoption: A Social Cognitive Perspective on Online Brokerage Services," Decision Sciences Journal (39:4), pp. 821-857. Abstract

  • Poston, R. S. 2008. "Using and Fixing Biased Rating Schemes," Communications of the ACM (51:9), pp. 105-109.

  • Huang, Z., Janz, B. D. and Frolick, M. 2008. "A Comprehensive Examination Of Internet-EDI Adoption," Information Systems Management (25:3), pp. 273-286. Abstract

  • Hahn, J., Moon, J. Y. and Zhang, C. 2008. "Emergence of New Project Teams from Open Source Software Developer Networks: Impact of Prior Collaboration Ties," Information Systems Research (19), pp. 369-391. Abstract

  • Stafford, M. R., Stern, B., Stafford, T. F. and Bienstock, C. 2008. "Consumer Acceptance of Online Auctions: An Extension and Revision of the TAM ," Psychology & Marketing (25:7), pp. 619-636. Abstract

  • Simon, J. C., Bullen, C., Abraham, T., Gallagher, K. and Zweig, P. 2008. "IT Workforce Trends: Implications for Curriculum and Hiring," Communications of the AIS (24:1), pp. 70-72. Abstract

  • Bienstock, C., Stafford M., Sherrell, D. and Stafford T. F. 2008. "An Expanded Model of Logistics Service Quality: Incorporating Logistics Information Technology," International Journal of Production Economics (113:1), pp. 205-222. Abstract

2007

  • Richardson, S. M. 2007. "'Can You Hear What I See? Nonverbal Communication and the Changing Face of TML," Communications of the AIS (20:58). Abstract

  • Stafford, T. F. and Gonier, D. 2007. "The Online Research Bubble," Communications of the ACM (50:9), pp. 109-112.

  • Linden, L., Kuhn, R., Parish, J., Richardson, S. M., Adams, L. and Courtney, J. 2007. "Churchman Inquiring Systems: Kernel Theories for Knowledge Management," Communications of the AIS (20:52). Abstract

  • Van Slyke, C., Ilie, V., Lou, H. and Stafford, T. F. 2007. "Perceived Critical Mass and the Adoption of a Communication Technology," European Journal of Information Systems (16:3), pp. 270-283. Abstract

  • Hennington, A. H. and Janz, B. D. 2007. "Physician Adoption of Electronic Medical Records: Applying The UTAUT Model In a Healthcare Context," Communications of the AIS (19:5), pp. 60-80. Abstract

  • Poston, R.S., Reynolds, R. and Gillenson, M. 2007. "Technology Solutions for Improving Accuracy and Availability of Healthcare Records," Information Systems Management (24:1), pp. 59-71. Abstract

  • Amini, M., Otondo, R., Janz, B. D. and Pitts, M. 2007. "Simulation Modeling and Analysis: A Collateral Application and Exposition of RFID Technology," Journal of Production and Operations Management (16:5), pp. 586-598. Abstract

2006

  • Richardson, S. M., Courtney, J. F. and Haynes, J. D. 2006. "Theoretical Principles for Knowledge Management System Design: Application to Pediatric Bipolar Disorder," Decision Support Systems (42:3), pp. 1321-1337. Abstract

  • Teo, T., Ranganathan, C. and Dhaliwal, J. S. 2006. "Key Dimensions of Inhibitors for the Deployment of Web-Based Business-to-Business Electronic Commerce," IEEE Transactions on Engineering Management (53:3), pp. 395-411. Abstract

  • Simon, J. C., Zweig, P., Kaiser, K., Beath, C., Bullen, C., Gallagher, K., Goles, T. and Howard, J. 2006. "The Information Technology Workforce: Trends and Implications 2005-2008," MIS Quarterly Executive (5:2), pp. 47-54. Abstract

  • Muthitacharoen, A., Gillenson, M. L. and Suwan, N. 2006. "Segmenting Online Customers to Manage Business Resources: A Study of the Impacts of Sales Channel Strategies on Consumer Preferences," Information & Management (43:5), pp. 678-695. Abstract

  • Li, Y. and Kettinger, W. J. 2006. "An Evolutionary Information-Processing Theory of Knowledge Creation," Journal of the Association of Information Systems (7:1), pp. 593-617. Abstract

  • Simon, J. C., Thomas, A., Beath, C., Bullen, C., Gallagher, K., Goles, T. and Kaiser, K. 2006. "IT Workforce Trends: Implications for IS Programs," Communications of the AIS (17:1), pp. 1147-1170. Abstract

2005

  • Kettinger, W. J. and Lee, C. 2005. "Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality," MIS Quarterly (29:4), pp. 607-623. Abstract

  • Poston, R. S., Stafford, T. F. and Hennington, A. 2005. "Spyware: The View from the [Online] Street," Communications of the ACM (48:8), pp. 96-99. Abstract

  • Janz, B. D., Pitts, M. G. and Otondo. R. F. 2005. "Back to the Future with RFID: Lessons Learned – Some Old, Some New," Communications of the AIS (15:7), pp. 132-148. Abstract

  • Chen, L., Frolick, M. and Janz, B. D. 2005. "Supply and Demand of IS Faculty: A Longitudinal Study," Communications of the AIS (15:7), pp. 674-695. Abstract

  • Poston, R. S. and Speier, C. 2005. "Effective Use of Knowledge Management Systems: A Process Model of Content Ratings and Credibility Indicators," MIS Quarterly (29:2), pp. 221-244. Abstract

  • Stafford, T. F. 2005. "Understanding Motivations for Internet Use in Distance Education," IEEE Transactions on Education (48:2), pp. 301-306. Abstract

2004

  • Hackbarth, G. and Kettinger, W. J. 2004. "Strategic Aspirations for Net-Enabled Business," European Journal of Information Systems (13:4), pp. 273-285.5. Abstract

  • Ranganathan, C., Dhaliwal, J. S. and Teo, T. S. 2004. "Assimilation and Diffusion of Web Technologies in Supply-Chain Management: An Examination of Key Drivers and Performance Impacts," International Journal of Electronic Commerce (9:1), pp. 127-161. Abstract

  • Moores, T. T. and Dhaliwal, J. S. 2004. "A Reversed Context Analysis of Software Piracy Issues in Singapore," Information & Management (41:8), pp. 1037-1042. Abstract

  • Stafford, T. F. and Gonier, D. 2004. "Gratifications for Internet Use: What Americans Like about Being Online," Communications of the ACM (47:11), pp. 107-112.

  • Kohli, R. and Kettinger, W. J. 2004. "Informating the Clan: Controlling Physician Costs and Outcomes," MIS Quarterly (28:3), pp. 363-394. Abstract

  • Soliman, K. S. and Janz, B. D. 2004. "An Exploratory Study to Identify the Critical Factors Affecting the Decision to Establish Internet-based Interorganizational Information Systems," Information & Management (41:6), pp. 697-706. Abstract

  • Stafford, T. F. and Urbaczewski, A. 2004. "Spyware: The Ghost in the Machine," Communications of the Association for Information Systems (14:15), pp. 291-307. Abstract

  • Chen, L., Gillenson, M. L. and Sherrell, D. L. 2004. "Consumer Acceptance of Virtual Stores: A Theoretical Model and Critical Success Factors for Virtual Stores," DATA BASE (35:2), pp. 8-31. Abstract

  • Stafford, T. F., Stafford, M .R. and Schkade L. L. 2004. "Determining Uses and Gratifications for the Internet," Decision Sciences (35:2), pp. 259-288. Abstract

2003

  • Prasarnphanich, P. and Gillenson, M. L. 2003. "The Hybrid 'Clicks and Bricks' Business Model, " Communications of the ACM (46:12), pp. 178-185. 

  • Stafford, T. F. and Gillenson, M. L. 2003. "Mobile Commerce: What it Is and What it Could Be, " Communications of the ACM (46:12), pp. 33-34. 

  • Chen, J., Lee, T. E., Zhang, R. and Zhang, J. 2003. "Systems Requirements for Organizational Learning," Communications of the ACM (46:12), pp. 73-78. 

  • Stafford T. F. 2003. "Differentiating between Innovators and Laggards in the Uses and Gratifications for Internet Services," IEEE Transactions on Engineering Management (50:4), pp. 427- 435. Abstract

  • Janz, B. D. and Prasarnphanich, P. 2003. "Understanding the Antecedents of Effective Knowledge Management: The Importance of a Knowledge-Centered Culture," Decision Sciences (34:2), pp. 351-384. Abstract

  • Sujitparapitaya, S., Janz, B. D. and Gillenson, M. L. 2003. "The Contribution of IT Governance Solutions to the Implementation of Data Warehouse Practice," Journal of Database Management (14:2), pp. 52-69. Abstract

2002

  • Chen, L., Gillenson, M. L., and Sherrell, D. L. 2002. "Enticing Online Consumers: A Technology Acceptance Perspective," Information & Management (39:8), pp. 705-719. Abstract

  • Kettinger, W. J. and Lee, C. C. 2002. "Understanding the Information Systems - User Divide in Information Technology Innovation," Communications of the ACM (45:2), pp. 79-90. Abstract

2001

  • Ranganathan, C. and Dhaliwal, J. S. 2001. "A Survey of Business Process Reengineering Practices in Singapore," Information & Management (39:2), pp. 125-134. Abstract

  • Poston, R.S. and Grabski, S. 2001. "Financial Impacts of Enterprise Resource Planning Implementation," International Journal of Accounting Information Systems (2:4), pp. 271-294. Abstract

2000

  • Marchand, D. A., Kettinger, W. J. and Rollins, J. 2000. "Information Orientation: People, Technology and the Bottom Line," Sloan Management Review (42:3), pp. 69-80. Abstract

  • Gillenson, M. L., Sherrell, D. L. and Chen, L. 2000. "A Taxonomy of Web Site Traversal Patterns and Structures," Communications of the AIS (3:17). Abstract

  • Poston, R.S. and Grabski, S. 2000. "Accounting Information Systems Research: Is it another QWERTY?" International Journal of Accounting Information Systems (1:1), pp. 9-53. Abstract

1999

  • Kettinger, W. J. and Lee, C. C. 1999. "Replication of Measures in Information Systems Research: The Case of the IS SERVQUAL," Decision Sciences (30:3), pp. 893-899. Abstract

  • Gillenson, M. L., Sherrell, D. L. and Chen, L. 1999. "Information Technology as the Enabler of One-to-One Marketing," Communications of the AIS 2 (3es:3). Abstract

  • David, J., Dunn, C., McCarthy, W. and Poston, R.S. 1999. "The Research Pyramid: A Framework for Accounting Information Systems Research," Journal of Information Systems (13:1), pp. 7-30. Abstract

  • Janz, B. M. 1999. "Self-directed Teams in IS: Correlates for Improved Systems Development Work Outcomes," Information & Management (35:3), pp. 171-192. Abstract

1997

  • Kettinger, W. J. and Grover. V. 1997. "The Use of Computer-Mediated Communication in an Inter-Organizational Context," Decision Sciences (28:3), pp. 513-535. Abstract

  • Guha, S., Grover, V., Kettinger, W. J. and Teng, J. T. C. 1997. "Exploring an Antecedent Model of Business Process Change and Organizational Performance," Journal of Management Information Systems (14:1), pp. 119-154. Abstract

  • Kettinger, W. J. and Lee, C. C. 1997. "Pragmatic Perspectives on the Measurement of Information Systems Service Quality," MIS Quarterly (21:2), pp. 223-240. Abstract

  • Janz, B. D., Wetherbe, J., Davis, G. B. and Noe, R. A. 1997. "Reengineering the Systems Development Process: The Link between Autonomous Teams and Business Process Outcomes," Journal of Management Information Systems (14:1), pp. 41-68. Abstract

  • Kettinger, W. J., Teng, J. T. C. and Guha, S. 1997. "Business Process Change: A Study of Methodologies, Techniques and Tools," MIS Quarterly (21:1), pp. 55-80. Abstract

1996

  • Herkness, W. L., Kettinger, W. J. and Segars, A. H. 1996. "Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation," MIS Quarterly (20:3), pp. 349-368. Abstract

  • Dhaliwal, J. S. and Benbasat, I. 1996. "The Use and Effects of Knowledge-Based System Explanations: Theoretical Foundations and a Framework for Empirical Evaluation," Information Systems Research (7:3), pp. 342-366. Abstract

  • Brancheau, J., Janz, B. D. and Wetherbe, J. 1996. "Key Issues in Information Systems Management: 1994-1995 SIM Delphi Results," MIS Quarterly (20:2), pp. 225-242. Abstract

  • Kettinger, W. J., Teng, J. T. C. and Guha, S. 1996. "Information Architectural Design in Business Process Reengineering," Journal of Information Technology (11:1), pp. 27-37. Abstract

1995

  • Wang, M. and Kettinger, W. J. 1995. "Projecting the Growth of Cellular Communications," Communications of the ACM (38:10), pp. 25-31. Abstract

  • Kettinger, W. J., Lee, C. C. and Lee, S. 1995. "Global Measures of Information Services Quality: A Cross-National Study," Decision Sciences (26:5), pp. 569-588. Abstract

  • Kettinger, W. J. and Grover, V. 1995. "Towards and Theory of Business Process Change Management," Journal of Management Information Systems (12:1), pp. 9-30. Abstract

  • Grover, V., Jeung, S. R., Kettinger, W. J. and Teng, J. T. C. 1995. "The Implementation of Business Process Reengineering," Journal of Management Information Systems (12:1), pp. 109-144. Abstract

  • Teng, J. T. C. and Kettinger, W. J. 1995. "Business Process Redesign and Information Architecture: Exploring the Relationship," DATA BASE (26:1), pp. 30-42. Abstract

1994

  • Kettinger, W. J. 1994. "National Infrastructure Diffusion and the U.S. Information Super Highway," Information & Management (27:6), pp. 357-368. Abstract

  • Segars, A. H., Grover, V. and Kettinger, W. J. 1994. "Strategic Users of Information Technology: A Longitudinal Analysis of Organizational Strategy and Performance," The Journal of Strategic Information Systems (3:4), pp. 261-288. Abstract

  • Kettinger, W. J. and Lee, C. C. 1994. "Perceived Service Quality and User Satisfaction with the Information Services Function," Decision Sciences (25:5-6), pp. 737-766. Abstract

  • Kettinger, W. J., Grover, V., Guha, S. and Segars, A. H. 1994. "Strategic Information Systems Revisited: A Study of Sustainability and Performance," MIS Quarterly (18:1), pp. 31-58. Abstract

1993

  • Grover, V., Jeung, S., Kettinger, W. J. and Lee, C. C. 1993. "The Chief Information Officer: A Study of Managerial Roles," Journal of Management Information Systems (10:2), pp. 737-766. Abstract

1991

  • Gillenson, M. L. and Stutz, J. 1991. "Academic Issues in MIS: Journals and Books," MIS Quarterly (15: 4), pp. 447-451. Abstract

1985

  • Gillenson, M. L. 1985. "Trends in Data Administration," MIS Quarterly (9:4), pp. 317-325. Abstract