What is Dining Dollars?
It is a mandatory program in which all full time undergraduate students who attend
the University of Memphis participate. At the beginning of the fall and spring semester,
each student who is enrolled in 12 or more hours will automatically have $300 ($600
for the academic year) in Dining Dollars charged to their account which will be available
for use at campus dining and vending locations. The $300 per semester averages to
$2.68 per day or $18.75 per week to spend on campus for food, beverage, and snacks.
Dining Dollars are not charged for the summer semesters.
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Why did we implement Dining Dollars?
A committee made up of faculty, staff, and students was formed to review dining options
in higher education and make recommendations on the future of dining services on campus.
Two recommendations were made:
- The Dining Dollars program would help engage undergraduate students in the university
experience, which most often increases student involvement, resulting in higher retention
rates and successful scholastic outcomes.
- Dining Dollars would allow the university to develop, with its food vendor, the dining
program needed for the new University Center.
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What are the criteria for the plan?
You are a participant in Dining Dollars if you meet the following criteria:
- You are an undergraduate student.
- You are enrolled in 12 or more hours of classes with at least one class on campus
(i.e. not RODP or M50).
- You do not take all your classes exclusively at Dyersburg, Humboldt, or online.
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Explain how on-line classes are handled.
- If you take 12 or more hours and all your classes are online, then you are exempt
and are not included in the Dining Dollars plan.
- If you take 12 or more hours and at least one of your classes is not online, then
you are included in the Dining Dollars plan.
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Explain how Dyersburg and Humboldt students are handled.
If you take 12 or more hours and all your classes are at any or all of these centers,
you are exempt.
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If I am initially enrolled in 12 hours and at some time drop below 12 hours during
the semester, will I get a refund?
No.
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If I add classes that take me from less than 12 hours to 12 hours or more, will I
be a participant?
Yes.
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Are any students not eligible for the plan?
Only full time undergraduate students who take all classes online or at Dyersburg,
Humboldt, or a combination thereof are exempt from Dining Dollars.
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Is the Dining Dollars program free?
No, $300 is automatically assessed to your student account when you register for 12
hours or more and meet the criteria above. It is assessed just like other University
charges and cannot be waived.
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Is this program only for students living on campus?
No. It is (required) for all full time undergraduate students who meet the plan criteria.
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How do I pay for it?
Since it has been assessed to your student account, you pay for it when you settle
your account with the Bursar. Up-to-date information on how to pay online can be found
at http://bf.memphis.edu/finance/bursar/loginchoice.php.
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I am going to sign up for the installment plan. Can my Dining Dollars be included
in it?
Yes. The installment plan includes any tuition and Dining Dollars charges. There is
a fee to enroll in the installment plan. Also, keep in mind that if you include your
housing in the installment plan there is an additional fee. Up-to-date information
on the installment plan may be found at http://bf.memphis.edu/finance/bursar/installment.php.
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Will my Financial Aid pay for Dining Dollars?
Yes. If you are receiving Financial Aid, including grants and/or scholarships, this
aid will be applied to all your student account charges including your Dining Dollars.
If you have an outstanding balance on your student account after all your Financial
Aid has been applied, then you are responsible for the outstanding charges as an out-of-pocket
expense.
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Can I request more Financial Aid as a result of the Dining Dollars plan?
No. Living expenses, such as food, are already calculated as part of your aid award.
This cannot be increased. Up-to-date information about your Financial Aid can be found
athttp://www.memphis.edu/financialaid.
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If I do not spend my entire Dining Dollars by the end of the fall semester, what happens
to my money?
If you have money left over at the end of the fall semester, it will remain in your
Dining Dollars account for use during the spring semester. You may request a refund
of any unused Dining Dollars at the end of fall semester for a specific period of
time. Refund requests are only accepted online. Up to date information on the refund
process may be found by logging in to the Campus Card website www.memphis.edu/campuscard and selecting Request Dining Dollars Refund.
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If I do not spend my entire Dining Dollars by the end of the spring semester, what
happens to my money?
You may request a refund of any unused Dining Dollars at the end of spring semester
for a specific period of time. Refund requests are only accepted online. If no refund
is requested, then all your unused Dining Dollars will be transferred to your Tiger
Fund$ account. Up to date information on the refund process may be found by logging
in to the Campus Card website www.memphis.edu/campuscard and selecting Request Dining Dollars Refund.
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When will my Dining Dollars be available for use?
Your Dining Dollars will be available the first day of classes if you have a Campus
Card.
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Can I add money to my Dining Dollars account?
Yes. You may do so by visiting the Student Financial Services windows adjacent to
115 Wilder Tower. Request additional money be added to your Dining Dollars account.
The Bursar's Office accepts cash, check, Visa, MasterCard, Discover, and American
Express. You may also add funds by logging in to the Campus Card website at www.memphis.edu/campuscard.
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I don't meet the Dining Dollars program criteria. Can I participate?
Yes. You may do so by visiting the Student Financial Services windows and telling
the cashier you would like to create a Dining Dollars account. The Bursar's Office
accepts cash, check, Visa, MasterCard, Discover, and American Express. You may also
add funds by logging in to the Campus Card website at www.memphis.edu/campuscard.
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Where can I use Dining Dollars?
Dining Dollars may be used in the dining halls, kiosks, Bookstore Café, and at vending
machines equipped with card readers.
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Is there a map of Dining Dollar locations?
Up-to-date information on Dining Dollars locations may be found at: http://www.campusdish.com/en-US/CSS/UnivMemphis/Locations/
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How do the cash registers and vending machines differentiate between Dining Dollars
and Tiger Funds?
- The cashier will ask if you will be using Dining Dollars or Tiger Funds.
- The vending machines will automatically deduct from Dining Dollars first. If Dining
Dollars are not available, then it will deduct the purchase from Tiger Funds.
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I have a question about meal plans.
Please call the Residence Life office at 678-2295 to inquire about meal plans. Up-to-date
information can be found at:
http://www.campusdish.com/en-US/CSS/UnivMemphis/MealPlans.
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I am having trouble with my Campus Card. Where should I go?
Technical problems with your Campus Card will be handled in the Campus Card Office,
500 Wilder Tower. Any other questions can be sent to campuscard@memphis.edu.
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