Learn About the Admissions Process

Learn how to apply for admission to the UofM.

Schedule a Visit

Tours offered weekdays at 9:30 am & 1:30 pm.

True Blue Tiger

We want YOU to be a Tiger.

Scholarships and Financial Aid

Apply for assistance and academic scholarships.

Undergraduate Applications

Fall Deadline: Dec 31

Get an early start on your application.

Graduate Applications

Fall Deadline: Dec 31

Step Up: Start a Masters or PhD today.

Law Applications

Fall Deadline: Dec 31

Experience Memphis Law.

International Applications

Fall Deadline: Dec 31

Receive a world-class education.

"Continue to positively impact American education so every student recieves optimal teaching and learning, every day."

READ MORE
Photo of Laura Jane Link

Registration

Register for classes or edit your schedule.

Student Services

Experience college life beyond the classroom.

Student Organizations

Get engaged. Get involved. Experience more.

Majors and Minors

Find your calling with over 50 degree programs.

Course Schedule

View class offerings for the current and upcoming terms.

Academic Calendars

Mark your calendar for start days, breaks and final exams.

Academic Support Services

Improve your academic success.

Lambuth Campus

Advancing the University's mission in West Tennessee.

"Most proud of my accomplishment of graduating with a degree in accounting in three years with Summa Cum Laude and Honors."

READ MORE
Photo of Rachel Prince

eNews and Signup

Stay up-to-date with the UofM.

Parent and Family Events

Join us for events held just for you!

FAQs

Have a question? We have answers!

Connect With Us

We are here to help you help your student.

Scholarships & Financial Aid

We can help your student attend the UofM.

Student Services

Resources to help your student succeed.

Campus Card

Add money to your student's card for books and food.

Give to UofM

Your gift to the Parent Fund makes the UofM a better place.

"To work with a non-profit organization that will allow me to utilize my servant leadership skills and caring ability to further enhance the socioeconomic needs of both domestic and foreign citizens."

READ MORE
Photo of Jade L. Anderson

Join Now

Be True Blue and join the Alumni Association.

Update Your Information

Receive University updates and the Memphis magazine.

Clubs and Chapters

Get involved and stay connected to the UofM.

Make a Gift

Your contribution can make a difference.

Lambuth Chapter

Lambuth Graduates: Reconnect with fellow alumni.

Upcoming Events

Mark your calendar for these upcoming events.

Photo Gallery

View annual collections of the Alumni Association Photo Gallery.

News

Stay up-to-date with Memphis Matters.

"Most proud of my accomplishment of graduating with a degree in accounting in three years with Summa Cum Laude and Honors."

READ MORE
Photo of Rachel Prince

Veterans Resource Center

Supporting the transition from military life to civilian life.

Benefits and Certifications

Learn about VA educational benefits.

Get Credits Toward your Degree

Receive college credit for military experience, skills, and training.

Online Degree Programs

Top provider of more than 50 online degree programs.

Staff Management

Staff management is a skill that takes time and attention to develop. If you are a new chair, this may be the first time you have been responsible for day-to-day management of staff. And it can be pretty intimidating! You must attend to the business side of things, monitoring budgets, allocating travel funds, processing appointments, etc. But you must also take care with the people side of things and work on relationship building. Whether you are a babe-in-the-woods or a seasoned veteran, the suggestions below can help you maximize the performance of your staff.

Attend to routine budget tasks

Meet with your staff at least once a month and verify they have attended to the bulleted items below. Ask questions! Actually look at the budget reports yourself. Set priorities and timelines for resolving budget issues.

  • Review payroll records after each payroll. There are three payrolls each month: one for salaried employees and two for hourly-paid employees. Make certain your department has paid the appropriate people. Remember, 93% to 97% of your departmental budget is in payroll expenses.
  • Reconcile travel and operating budgets.
  • Move funds between account codes to cover deficits.

Set performance expectations based on organizational needs and priorities

  • Develop detailed job descriptions for each staff position and document protocols for critical functions. Update annually! You don't have to do this yourself. Staff can do this better than you can. They should submit the documentation to you for review and approval.
  • Cross-train staff on critical functions. Not everybody has to know how to do everything, but there should be a backup person for every function that would prevent your department from operating properly if a staff member is unavailable. Be sure that faculty and staff know who has the lead on what responsibilities.
  • Meet regularly with staff to plan for upcoming projects and events and to discuss any challenges that have come up since the previous meeting. To clarify expectations, get agreement on short term and longer-term deadlines.
  • Hold a special staff meeting at least once a year, preferably away from the office where distractions and interruptions may occur, to discuss long-range plans for sustaining and improving operations over the academic year.

Monitor progress and give feedback

  • Create a safe environment for frank conversation during staff meetings. Staff meetings provide a great opportunity for the office team to review operations and give/receive feedback collectively. What is said in staff meeting stays in staff meeting!
  • Make note of action items identified during staff meetings and assign responsibility for each task and set a timeframe (even when it is just a "soft" estimate).
  • Deal with individual performance problems privately and promptly. Be clear, have specific examples, and be ready to discuss strategies to overcome the problems.
  • Focus on the problem not on the person when delivering negative feedback.
    • Bad example: "Why don't you ever get anything done on time?"
    • Good example: "Faculty are concerned that travel claims aren't being processed as promptly as have been in the past. What can we do to get back on track?"
  • Remember to take into consideration the entire year, not just the most recent incident, when preparing annual performance appraisals, provide positive feedback with specific examples of accomplishments and address areas for improvement, also providing specific examples. When there are areas for improvement, be sure to inquire as to the source of the performance problem, e.g., time, competing demands, training, etc.

Build and maintain relationships

  • Set a tone for civility and respect in the workplace. Employees will see how you handle interpersonal communications and will follow your lead. Be clear about your expectations regarding how student, staff, and faculty communications are handled.
  • Make your office a safe place for employees to talk when they have work-related concerns.
  • Familiarize yourself with the University's policies leave policies. Staff with serious medical problems which necessitate frequent or lengthy absences should always be directed to HR Benefits for assistance. This protects the employee and the institution.
  • Encourage staff to work out interpersonal problems themselves, but be prepared to step in if you sense they are unable to have a civil conversation. Sometimes difficult conversations are best facilitated by a neutral party.