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Gretchen N. Holmes Assistant Professor
Degrees Held
PhD, University of Kentucky, 2003 Certificate in Medical Behavioral Science, University of Kentucky, 2000 MA, New York University, 1997 BS, New York University, 1993
Academic Summary
Gretchen Holmes focuses her research on interpersonal health communication, specifically
patient-provider communication and the development of interpersonal rapport. Her
current research is exploring physician self-disclosure as it relates to parent satisfaction
and rapport. Prior research has focused on cancer communication, decision-making,
and cancer prevention in Appalachia. Other interests include palliative care and end-of-life
communication. She has publications in Health Communication, Psycho-oncology, Cancer
Control, and other top journals. She has presented her research at national and international
conventions. She was James Madison University’s choice for their annual “Spotlight
on Female Scholar” program in 2007 where they highlighted her scholarship and her
contributions to the field of health communication.
Prior to joining the University of Memphis faculty, Dr. Holmes served as an assistant
professor at the University of West Florida, department of Communication Arts. While
at UWF, she directed the graduate program in Healthcare Ethics for the School of Allied
Health. Prior to working at UWF, she was the Research Director for the National Cancer
Institute’s Cancer Information Service, where she directed CIS and partner research
in Washington, DC, Maryland, Virginia and West Virginia. At the national level, Dr.
Holmes is a patient advocate for the National Cancer Institute’s CARRA program, and
serves as a Behavioral Change Expert for the national bone health campaign, Best Bones
Forever, for Hager Sharp and the National Institutes of Health in Washington, DC.
Major Publications
Norling, G. R., Harrington, N., & Parrish, A. (2010). Exploring Pediatrician Self-Disclosure and
Parent Satisfaction. Communication Research Reports, 27(4), 1-5.
Sheppard, V., Figueiredo, M., Cañar,J., Goodman, M., Caciedo, L., Kaufman, A, Norling, G. & Mandelblatt, J. (2008). Navigating Latinas through breast cancer treatment. Psycho-Oncology, Apr. 17(4):383-91
Harrington, N. G., Norling, G. R., Witte, F. M., Taylor, J. A., Andrews, J. E. (2007). The effects of communication
skills training on pediatricians’ and parents’ communication during “sick child” visits.
Health Communication, 21(2) 105-114.
Kelly, K., Philips, C., Jenkins, C., Jenkins, Norling, G.R., T., White, C., Armstrong, D., Petrik, J., Steinkuhl, A., Washington, R., Dignan,
M. (2007). Primary care practices in Appalachian Kentucky: Colorectal Cancer Screening.
Cancer Control, 14(2), 167-174.
Davis, R., Armstrong, D., Dignan, M., Norling, G., Redmond, J. (2006). Evaluation of colorectal cancer educational screening materials
in Appalachian Kentucky. Preventing Chronic Disease, 3(2), 1-8.
Norling, G. R. (2005). Developing a theoretical model of rapport-building during the primary care
visit. In Haider, M. (Ed.), Global public health communication: Utility, value and challenges. Boston: Jones and Bartlett.
Harrington, N. G., Lane, D. R., Donohew, L., Zimmerman, R. S., Norling, G. R., An, J. Cheah, W. H., McClure, L., Buckingham, T., Garofalo, E., & Bevins, C. (2003).
Persuasive strategies for effective anti-drug messages. Communication Monographs, 70(1), 16-30.
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