Joy V. Goldsmith
ASSOCIATE PROFESSOR (Communication Studies)
About Dr. Goldsmith
Joy Goldsmith, PhD, joined the Department of Communication in 2013, and has been conducting research on communication and illness, specifically in the context of oncology and palliative care, for the last decade. Her numerous books and articles in clinical as well as communication journals address health literacy, communication training, oncology nurse training, interprofessional communication in health care, and family caregiver communication. Joy is a regular speaker at national conferences, sharing COMFORT, a communication-driven model and training curriculum, for multidisciplinary health clinicians. She is co-founder of The Comfort Communication Project, which provides evidence-based tools and resources based on the COMFORT model. Most recently, Joy serves as the Founder and Co-Director of the University of Memphis Center for Health Literacy and Health Communication. The CHLHC develops and pilots interdisciplinary communication interventions, disseminates communication approaches and tools, and researches outcomes associated with health literacy and health communication across disease contexts and populations. She also serves as an Affiliate Faculty member in the School of Public Health, and maintains multiple writing collaborations with unidisciplinary and multidisciplinary teams of translational researchers
PhD, University of Oklahoma
MS, Southern Illinois University
BA, Bethel College
Honors and Awards
2017 Top Paper Panel, Health Communication Division, National Communication Association Conference. Goldsmith, J., & Ragan, S. Palliative care and the family caregiver: Trading Mutual Pretense (Empathy) for a Sustained Gaze (Compassion).
2017 International Communication Association, Outstanding Applied or Public Research Award.
2016 Dean's Outstanding Research Award, College of Communication and Fine Art. University of Memphis.
2015 National Communication Association, Division of Family Communication Distinguished Scholarly Book Award. Las Vegas, NV. Dying with Comfort: Family Illness Narratives and Early Palliative Care. NJ: Hampton Press.
2013 National Communication Association, Division of Health Communication Distinguished Scholarly Book Award. Washington, DC. Communication as Comfort: Multiple Voices in Palliative Care. New York: Routledge Taylor and Francis Group.
2013 Top-Paper in Translational Research; D.C. Health Communication Conference, March 2013. Using medical words with family caregivers. Journal of Palliative Medicine, 16, 1135-1139. doi:10.1089/jpm.2013.0041.
2013 Top 10 Books of the Year (2012) by the Academy of Parish Clergy. Speaking of Dying: Recovering the Church's Voice in the Face of Death.
2012 National Communication Association, Division of Applied Communication Distinguished Scholarly Book Award. Orlando, FL. Dying with Comfort: Family Illness Narratives and Early Palliative Care. NJ: Hampton Press.
2012 Interprofessional Education Collaborative Development Award from MedEdPortal and the American Association of Medical Colleges, supported by funding from the Josiah Macy Jr. Foundation.
Research and Scholarly Activities
Health Communication Version 1.5. iOS. APP Development. Wittenberg and Goldsmith. August, 2015.
communicatecomfort.com Website. The Comfort Communication Project Co-Founder and Faculty.
Goldsmith, J. (2016). Understanding communication preferences and needs by caregiver communication type. American Association of Communication in Healthcare Webinar Series, March 29.
Goldsmith, J., & Wittenberg, E. (2015). Implementing communication research for healthcare providers, patients, and caregivers. Communication Currents, 10(5).
Wittenberg, E., Ferrell, B., Goldsmith, J., Ragan, S., & Buller, H. (In press). COMFORTTM SM
Communication for Oncology Nurses: Program overview and preliminary evaluation of a nationwide train-the-trainer course. In review at Patient Education and Counseling.
Wittenberg, E., Ferrell, B., & Goldsmith, J. (In press). Assessing the Plain Language Planner for
communication about medication. Journal of the Advanced Practitioner in Oncology 8(6). doi: 10.6004/jadpro.2017.8.6.x
Goldsmith, J., Young, M., Dale, L., & Powell, P. (In press). Plain language and health literacy
oncology family caregiver: Examining an English/Spanish mHealth resource. Seminars in Oncology Nursing.
Goldsmith, J., & Ragan, S. (2017). Palliative care and the family caregiver: Trading Mutual Pretense
(Empathy) for a Sustained Gaze (Compassion). Behavioral Sciences 7(2), 19. doi:10.3390/bs7020019.
Young, A., Stephens, E., & Goldsmith, J. (2017). Family caregiver communication in the ICU:
Toward a relational view of health literacy. Journal of Family Communication 10(2), 137-152.
Wittenberg, E., Ferrell, B., & Goldsmith, J., Ruel, N. (2016) Family Caregiver Communication
Tool: A new measure for tailoring communication with cancer caregivers. Psycho-Oncology. Advance online publication. doi:10.1002/pon.4251
Wittenberg, E., Ferrell, B., & Goldsmith, J, Ragan, S., & Paice, J. (2016). Assessment of a statewide
palliative care team training course: COMFORT Communication for Palliative Care Teams. Journal of Palliative Medicine, 19(7), 746-752. doi: 10.1089/jpm.2015.0522
Wittenberg, E., & Ferrell, B., Goldsmith, J., Kravits, K., & Fujinami, R. (2016). Validation of a model
of family caregiver communication types and related caregiver outcomes. Palliative and Supportive Care. Advance online publication. doi: http://dx.doi.org/10.1017/S1478951516000109
Wittenberg, E., Goldsmith, J., Ferrell, B., Ragan, S. (2016). Promoting improved family caregiver health literacy:
evaluation of caregiver communication resources. PsychoOncology. Advance
Wittenberg, E., Ferrell, B., Goldsmith, J., Buller, H. & Neiman, T. (2016). Nurse communication
about goals of care. Journal of the Advanced Practitioner in Oncology, 7, 146-154. doi:
Recent Grant Activity
A Nurse and Volunteer Delivered Communication Intervention for African American Oncology
Caregivers. Submitted to University of Memphis Discovery and Development Award: Research Investment Fund. PI Joy V. Goldsmith. Funded ($20,000, June 2017-June 2018).
iUSE (Increasing Use to Empower Consumers) Library Resources Project. Consultant and
Submitted to National Library of Medicine, NIH G08 Application. PI Tony Oyana. Scored. Awaiting funding decision.
A Novel Communication Intervention Using Visual Illness Narratives to Impact Minority
Caregiver Preparedness. Submitted to Villanova University's Waterhouse Family Institute for the Study of Communication and Society. (CO-PIs) Joy V. Goldsmith, and Amanda Young. (not funded)
Unite for Better Health Outcomes: PCORI. Stakeholder Council, Qualitative Researcher.
Hospital and University of Memphis. Funded $250,000, 2016-2018). PI Paige Powell.