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Frequently Asked Questions
Who can and does use the Psychological Counseling services? Any student enrolled at the University of Memphis, undergraduate or graduate level, who is currently taking 6 credit hours or more Fall or Spring semester, or 1 credit during a Summer session. Students who are directed to Psychological Counseling by the Office of Judicial Affairs. Students who just need to talk to someone, or are in crisis.Students who are seeking testing for Learning Disorders, or LD testing.
How do I go about getting an appointment for psychological counseling? Come in to 214 Wilder Tower, fill out the required Intake Form and schedule an appointment. After a client is assigned a counselor, appointments can be made or canceled on the phone, but the initial visit to apply for services must be in person
Do I need my student ID to make an appointment? The student may be asked to show a valid student ID at the time of making the first INTAKE appointment. A copy of the ID is then placed in the client file. Ordinarily, that will be the only time an ID is requested.
Is there a fee for counseling? There are no counseling fees for U of M students. Counseling is free for anyone taking at least 6 credits during the fall and spring semesters, or at least 1 credit during any summer semester.
How do I arrange career testing? Call 901-678-5305 or come in to 211 Wilder Tower to arrange an intake with a career counselor. Counseling is free, but additional help can be obtained by taking the tests available through our office (The Myers-Briggs Type Indicator or MBTI and the Strong Interest Inventory, formerly known as the Strong Campbell Interest Inventory). These tests cost $15 each. After completing the test(s), a follow-up appointment is required for review of test results, with a printout of test results provided for the client.
How do I get tested for Learning Disorders? To make an appointment to be put on the Testing Wait List, come in to 214 Wilder Tower. Due to heavy demand, there is a Wait List and it usually takes 6 weeks to 2 months after the initial Intake visit before a counselor will be available to schedule your testing. The tests can take at least two 2-hour sessions, with a follow-up visit to obtain the results.
Is there a fee for testing? There is a $175 fee payable before testing begins.
How do I sign up for the Alcohol/Drug Education Program, mandated by the Judicial and Ethical Programs Office? Come in to 214 Wilder Tower to complete an Intake Form and you will be scheduled for the first session with a counselor. Subsequent appointments are made according to the requirements of the Judicial Affairs mandate, and are usually made in the counselor's office. The sessions are usually individual, with the number of sessions up to the counselor. On completion, a letter of notification of completion is sent to the Judicial Affairs Office.
What is group counseling? Do I have to talk if I don't want to? Is it confidential? Group counseling is a way to relate to a greater number of people, you peers, to get a wider cross section of perspectives, and is always conducted in a confidential manner. Members are encouraged to participate, but no one is forced to say more than they are comfortable with. Group leaders are professional and experienced in creating a safe environment.
What kind of groups are available? It varies, semester by semester. Previous groups have included Shyness Group, Women's Support Group, Gay, Lesbian, and Bisexual Support Group, and African-American Women's Support Group, as well as a Bi-Polar Disorder Support Group. Time-limited groups (10 sessions or less) have also been available and have included Assertiveness, Career Development, and Substance Abuse Education groups.
How do I apply for a practicum at the Center? Applications are available in 214 Wilder Tower or on request from the Practicum Coordinator.
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