Contact: William Akey 300 Browning Hall The University of Memphis Memphis, TN 38152 Phone: (901) 678-3993 Fax: (901) 678-4291

In recent years, the environment of community colleges has witnessed significant change and transformation. Campuses continue to serve an increasingly diverse student population, with broader ranges of interest and more varied reasons for enrollment. Today, more than ever, community colleges handle growing demands for full and part-time instruction, access to contemporary technology, occupational training, transfer credit opportunities, basic skills instruction and courses that satisfy the student's own personal interests. As the need to respond to these changes grows, the need to evaluate institutional programs and services grows concurrently.

The CCSEQ, based on the work of C. Robert Pace at the Center for the Study of Evaluation at the University of California, Los Angeles, is an instrument that can be administered to community college student populations, examining their “quality of effort” by measuring the extent to which curricular and extra-curricular opportunities are being effectively used and enjoyed. Institutions have chosen the CCSEQ to:

• Prepare for self-study and accreditation review
• Assess institutional effectiveness
• Evaluate general education, transfer and vocation programs
• Measure student interest, impressions and satisfaction
• Discuss methods to improve and increase student involvement
• Encourage dialogue between academic and student affairs