Course: MGMT501
Section: 1S09
Date: TBD
Location: Fogelman College of Business, Education Suite – Room 385
Program Fees: $395 per individual; 10% discount for 3 or more registrations from the same organization
Enroll online: ---

Even though times are tough, your best and brightest continue to have options. A Fall 2008 survey of executives across the U.S. cited employee retention as their top employee-related concern. This one-day workshop is designed to help you learn how to retain your most valuable employees. A quarter of all U.S. workers quit their jobs each year, and in some industries the turnover rate is considerably higher. There are over 1,000 published research articles on why employees quit: do you have time to read them, synthesize their recommendations, and translate them into usable practices? If not, this workshop is for you. Participants will learn the primary reasons employees leave and stay with organizations; how to diagnose turnover in your context; and how to develop evidence-based retention strategies.

Topics Covered in the Program Include:

• Defining types of turnover
• Analyzing turnover metrics
• • How many employees are leaving
  • Who is leaving
  • Costing turnover
• Setting retention goals
• • Internal and external benchmarking
  • Internal and external needs assessment
• Diagnosing turnover drivers
• • Research evidence
  • Best practices
  • Exit interviews
  • Focus groups
  • Surveys
• Developing retention strategies
• • Blanket strategies to improve retention across the board
  • Targeted strategies to retain key employees
• Specific human capital practices

Who Should Attend?

This workshop is ideal for managers across industries and functional areas who are tasked with managing talent, and for HR professionals who desire to hone this critical competency.

Faculty: David G. Allen, Ph.D., SPHR

Dr. David Allen (Ph.D. Georgia State University) is First Tennessee Professor and an Associate Professor of Management in the Fogelman College of Business and Economics at the University of Memphis. His primary research interests focus on the flow of people into and out of organizations, and his research on these topics has been published in the top academic journals in the field. He also recently published a SHRM Foundation Effective Practice Guidelines monograph entitled “Retaining Talent: A Guide to Analyzing and Managing Employee Turnover.” David teaches undergraduate and graduate courses primarily in the areas of human resource management and organizational behavior, as well as research methods. He does organizational research and consulting on topics such as retention, recruitment, and organizational effectiveness, and has worked with organizations such as ALSAC-St. Jude, Campbell Clinic, Georgia Department of Family and Children Services, Harrah's Entertainment, Methodist Hospitals, Pfizer, the Red Cross, Region’s Bank, and the U.S. Navy. In addition to professional service on academic journal editorial boards and in academic professional organizations, he is President-Elect for SHRM-Memphis.