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Construct a philosophical and professional framework for the operation of a health-system
pharmacy service that reflects the highest ideals of the profession
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Develop a service mission statement, strategic plan, budget and assessment program
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Develop a practice model (or models) that is based on the mission and goals of the
department, and which involves an appropriate mix of professional, administrative
and technical personnel
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Utilize systems, processes, and outcomes thinking to design a comprehensive patient
medication-use system
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Provide leadership at the health-system organizational level on behalf of safe, economic,
and effective medication use.
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Establish effective relationships with the medical staff, other clinical services, and
health-system executives
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Manage effectively the appropriate supply chains for the health-system pharmacy department
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Assess and select technology for the health-system pharmacy department (including
devices, software and systems)
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Manage all departmental resources (staff, technology and finances) effectively in
pursuing the service mission of the department
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Develop and defend a budget proposal
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Monitor fiscal performance in relation to budget
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Collaborate with health-care facilities planners in the design and physical layout
of a health-system pharmacy department
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Apply principles of quality improvement throughout all departmental operations and
establish appropriate metrics for assessing performance
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Anticipate and manage change, using change models where appropriate