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Mark GillensonProfessor, Management Information Systems
Office Phone: (901) 678-5607
Areas of Expertise:
Customer relationship management
Information requirements determination
Information resource management
Information technology diffusion
Information technology security management
Information technology strategy
Internet and society
Management information systems
About the Expert:
Worked for IBM Corp. for 15 years. Wrote three books on database management. Developed the U of M's M.S. in e-Commerce degree program.
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