IT Workforce Issues and Trends
Baby-boomer retirements and declining information technology enrollments in U.S. and
European universities have resulted in changes in global IT sourcing. As the skills
and capabilities available to and desired by vendor, provider and client organizations
change, a mismatch of supply and demand could result.
To address that concern, the Society for Information Management (SIM) sponsored research
to better understand current and future needs for IT skills in both internal IT departments
and IT service providers. The research also sought to determine how organizations
are recruiting and developing in-house IT skills and capabilities and the extent to
which organizations access IT skills and capabilities through global sourcing.
Organizations in this first global study represented a wide range of industries and
sizes and were referred to as “client organizations” to distinguish them from organization
who participated in the second study, “provider organizations” such as hardware or
software vendors and third-party providers of IT staff.
Participants in the study were CIOs or high-level IT managers who had knowledge of
hiring practices and skills needs. About two-third of participants were from North
and South America, with the remainder from Eastern and Western Europe, Australia and
Phase three of this continuing research involves and added focus on successful retention
and advancement of IT employees and their related skills and capabilities. Results
of the first two studies have been published in both academic and practitioner journals
and widely reported in news outlets.
The research team includes Dr. Judy Simon (firstname.lastname@example.org, Department of Management Information Systems at the University of Memphis Fogelman
College of Business & Economics), Dr. Cynthia Beath (University of Texas at Austin),
Dr. Christine Bullen (Stevens Institute of Technology), Dr. Keith Frampton (business
consultant in Melbourne, Australia), Dr. Kevin Gallagher (Northern Kentucky University),
Dr. Tim Goles (Texas A&M International University), Dr. Stephen Hawk (University of
Wisconsin-Parkside), and Dr. Kate Kaiser (Marquette University).