Kettinger Publishes Article in a Prestigious Academic Journal

For release:  February 11, 2013

Dr. Bill Kettinger, a FCBE Professor and FedEx Chair of Excellence in MIS, recently published an article in the prestigious academic journal, International Journal of Product Research. His article titled, “The Value of Information Systems for Product Recovery Management,” discussed the role of information systems in product recovery management.

The paper presents analytical models that provide a numerical example to determine under what conditions investments in Information-intensive Product Recovery Systems (IPRS) are economically justifiable for manufacturers. It also addresses when policy-makers need to consider facilitating their implementation.

This article has immediate application to manufacturers' IS strategy and to government policy-makers who are considering investing in and/or structuring product recovery closed-loop supply chain processes. It also opens a potential stream of research concerning the role of IPRS in closed-loop supply chains.

Kettinger co-authored this paper with Dr. Toyasaki and Dr. Wakolbinger.