Here are a selection of papers that FCBE faculty have recently had published in A+ and A level journals.
Bailey Studies Accounting Ethics Research
Bailey, C.D, Scott, I. & Thoma, S.J. 2010. Revitalizing Accounting Ethics Research in the Neo-Kohlbergian Framework: Putting the DIT into Perspective. Behavioral Research in Accounting, 22(2), 1-26.
The authors review the main questions addressed in accounting ethics literature and assess the status of research on those questions. More importantly, they discuss how those issues fit into an overall model of ethical behavior and suggest a direction for future research. They conclude that research efforts have been narrowly focused and suggest several additional lines of research.
Kettinger Examines IT Architecture Solutions and Job Performances in Information-intensive Companies
Kettinger, W.J., Marchand, D.M., & Davis, J. 2010. Designing enterprise IT architectures to optimize flexibility and standardization in global business. MIS Quarterly Executive, 9(2), 95-113.
As companies compete in a “flat world,” business strategists look to enterprise IT architecture as an enabler to meet unique local customer demands while maintaining cost-effective global standards. Drawing from the experiences of globalizing companies operating in a variety of industries, we show how IT architecture can be designed for each of the four approaches that companies can follow in their globalizing journey. Case study evidence and interview data are used to illustrate each enterprise IT architecture design, together with the global information management practices associated with the architecture. In presenting the enterprise IT architecture designs, we focus on the trade-offs general managers must consider when transitioning from one approach to another to ensure the company obtains the optimum balance between business flexibility and business standardization. We conclude with nine key success factors for the IT architecture-enabled journey toward globalizing the company.
Hwang, Y., Kettinger, W.J., & Yi, M. 2010. Understanding information behavior and the relationship to job performance. Communications of the Association for Information Systems, 27(8), 113-128.
Employees who are expert in information management are critical in information-intensive businesses. Based on an extensive review of the psychology, management, information systems, and IT training fields, we present a framework that places good information behaviors as a central determinant of a worker‘s job performance in information-intensive companies. The framework positions key factors linking individual characteristics, such as personality, self-efficacy, and cognitive styles, to job performance though high information motivation and information capabilities. This framework should guide future research.
Pierce Examines Biases in Preemployment Selection Testing
Aguinis, H., Culpepper, S. A., & Pierce, C. A. 2010. Revival of test bias research in preemployment testing. Journal of Applied Psychology, 95, 648-680.
The authors conducted a Monte Carlo simulation study to examine the accuracy of the most commonly used method to identify gender- and ethnicity-based bias in preemployment selection testing. Results of the study raise questions about the 40+ year old conclusion that bias in preemployment testing is non-existent. Because of the prominence of test fairness in the media, legislation, and litigation, the authors' results suggest the need to revive test bias research in preemployment selection testing.
Poston and Simon Explore Communication Practices in Software Outsourcing
Poston, R.S., Simon, J.C., & Jain, R. 2010. Client communication practices in managing relationships with offshore vendors of software testing services. Communications of the Association for Information Systems, 27(9), 129-148.
Offshore outsourcing of software development to countries such as India, China, and Russia, continues to increase. Our research identifies communication practices found in a case study of a large multinational client’s multi-vendor relationships in offshore outsourcing of software testing projects. We discuss the empirically grounded communication practices to highlight how the client-vendor relationships deliver long-term value. Through this discussion, we delineate and discuss communication techniques.
Sherell Investigates Impacts of Self-Service Technology
Collier, J.E. & Sherrell, D.L. 2010. Examining the influence of control and convenience in a self-service setting. Journal of the Academy of Marketing Science, 38, 490-509.
The study explores how customers’ perceptions of the control and convenience provided by self-service technology (e.g., ATMs, self-service checkout, etc.) represent a major influence on the reasons customers use such technologies when shopping. In addition, the level of customer trust in a service provider influences future plans to use that retailer’s self-service technology. The results of two studies indicated that perceived control and convenience impact the intentions of customers to use a SST in the future, but the degree of impact partly depends upon such characteristics as speed of the transaction, customers’ willingness to explore the technology and their trust in the service provider. Increases in control and convenience perceptions influenced customers’ exploration, trust and speed evaluations, which in turn were associated with stronger perceived value, satisfaction, and increased self-service technology usage intentions.
Stafford and Poston Examine Apathy in Using Computer Antispyware
Stafford, T. & Poston, R. 2010. Online security threats and user intentions: A model of computer protection motivation. IEEE Computer, 43, 58-64.
Although computer users are aware of spyware, they typically do not take protective steps against it. This study looks into the reasons for this apathy and suggests boosting users’ confidence in installing and operating antispyware solutions as an effective remedy.