Consumer Information

Below is a summary of consumer information made available to all University of Memphis students as required by the Higher Education Act of 1965, as amended. Please review each topic for a brief description and related information.

For further assistance or information, please contact:
Enrollment Services Student Support Center
103 Wilder Tower
Phone: (901) 678-2501 | Email: enrollmentservicescenter@memphis.edu | http://www.memphis.edu/enrollment/

Institutional Information

Contact Information for Institutional and Financial Aid Information

Enrollment Services Student Support Center
103 Wilder Tower
Phone: (901) 678-2501
Email: enrollmentservicescenter@memphis.edu
http://www.memphis.edu/enrollment/

Family Educational Rights and Privacy Act (FERPA)

http://www.memphis.edu/registrar/students/records/ferpa-annual.php

Facilities and Services Available to Students with Disabilities

Disability Resources for Students
110 Wilder Tower
Memphis, TN 38152-3520
Phone: 901-678-2880 V/TTY
http://www.memphis.edu/drs/

Student Body Diversity

http://www.memphis.edu/oir/studentdata/enrollmentmonitors.php

Academic Program Information

School and Program Accreditation Approval

The University of Memphis is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award bachelor's, first professional, master's, educational specialist's, and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of the University of Memphis.
http://www.memphis.edu/about/accreditations.php

Accountability for Programs that Prepare Teachers

Office of Teacher Education and Student Support Services
http://www.memphis.edu/tep/

Faculty

Instructional Facilities

Information on instructional facilities:
http://www.memphis.edu/cpd/maps.php

Cost of Attending the University

Actual tuition and fee charges:
http://www.memphis.edu/bursar/fees/
Bursar's Office
115 Wilder Tower
Memphis, TN 38152
Phone: 901.678.2712 | Fax: 901.678.0288 or 901.678.2772 | E-mail: bursar2@memphis.edu

For Estimated Financial Aid Cost of Attendance Budget Information:
http://www.memphis.edu/financialaid/eligibility.php
Financial Aid Office
103 Wilder Tower
Memphis, TN 38152-3520
Phone: 901.678.4825 | Fax: 901.678.3590 | E-Mail: financialaid@memphis.edu

Net Price Calculator

http://www.memphis.edu/financialaid/net_price_calculator/

Refund Policy

http://www.memphis.edu/bursar/fees/feeadjustment.php

Repayment Policy (Return to Title IV)

http://www.memphis.edu/financialaid/eligibility.php

Withdrawing from the University

Withdrawal Procedures:
http://www.memphis.edu/registrar/students/records/withdraw.php
Registrar's Office
003 Wilder Tower (basement)
Memphis, TN 38152-3520
Phone: 901.678.2810 | E-mail: registrar@memphis.edu

Financial Aid information regarding withdrawal:
http://www.memphis.edu/financialaid/eligibility.php
Financial Aid Office
103 Wilder Tower
Memphis, TN 38152-3520
Phone: 901.678.4825 | Fax: 901.678.3590 | E-Mail: financialaid@memphis.edu

Transfer of Credit Policies

Information on how courses taken at another institutional will transfer to the University of Memphis: http://www.memphis.edu/admissions/tcr_instructions.php

Gainful Employment Disclosures

http://www.memphis.edu/gradschool/programs/graduatecertificates.php

Copyright Infringement Policies and Sanctions

Information about the university's policies on use of copyrighted material, including peer-to-peer file sharing:
U of M Notice -  http://www.memphis.edu/notice/
UofM Policy 1483: Use of Copyrighted Materials - https://umwa.memphis.edu/umpolicies/UM1483.htm
UofM Policy 1535: Acceptable Use of Information Technology Resources - https://umwa.memphis.edu/umpolicies/UM1535.htm

Consortium Agreements

http://www.memphis.edu/financialaid/studyabroad.php

Study Abroad

http://www.memphis.edu/financialaid/studyabroad.php

Constitution Day

http://www.memphis.edu/vpai/constitutionday.htm

Voter Registration

http://www.memphis.edu/studentlife/voterinformation.php

Student Financial Assistance

How to Apply for Aid

http://www.memphis.edu/financialaid/howtoapply.php

Eligibility

http://www.memphis.edu/financialaid/eligibility.php

Aid Programs & Awarding

National Student Loan Data System (NSLDS)

http://www.memphis.edu/financialaid/links.php

Private Education Loans

Preferred Lender List - http://www.memphis.edu/financialaid/altloans.php

Aid for Study Abroad

http://www.memphis.edu/financialaid/studyabroad.php

Rights and Responsibilities of Aid Recipients

Satisfactory Academic Progress - http://www.memphis.edu/financialaid/eligibility.php
Disbursement of Aid Funds - http://www.memphis.edu/bursar/info/financial-aid.php
Disbursment for Books and Supplies - http://www.memphis.edu/bursar/info/bapp.php
Terms of Student Loans - http://www.memphis.edu/financialaid/checklist.php
Terms and Conditions of Student Employment provided as financial aid - http://www.memphis.edu/financialaid/student_employment/index.php

Student Outcomes

Graduation and Retention Rates

http://oir.memphis.edu/WebReports/Retention/RetentionConsolidated.pdf

Employment for Graduates

http://www.memphis.edu/oir/studentdata/graduate_followup.php

Graduation Rates for Student Athletes

https://web1.ncaa.org/app_data/gsr2016/404.pdf

Graduate and Professional Education for Graduates

http://www.memphis.edu/gradschool/

Equity in Athletics

https://ope.ed.gov/athletics/#/institution/search (search for University of Memphis)

Health & Safety

Police Services

http://www.memphis.edu/police/

Office of Environmental Health and Safety

http://www.memphis.edu/ehs/

Campus Security & Fire Safety Report

http://www.memphis.edu/police/pdf/annualsecurityfire2016.pdf

Emergency Preparedness/Crisis Management

http://www.memphis.edu/crisis/index.php

Daily Incident Log

http://www.memphis.edu/police/incidents/index.php

Personal Safety Alerts

http://www.memphis.edu/police/incidents/alerts.php

Missing Persons Notification Policy

UofM Policy 1789: https://umwa.memphis.edu/umpolicies/UM1789.htm

Confidential/Silent Witness Report

http://www.memphis.edu/police/incidents/confidential.php

Reporting Sex Offenses

http://www.memphis.edu/police/incidents/sexoffenses.php

Student Conduct

http://www.memphis.edu/studentconduct/

Drug and Alcohol Abuse Prevention

UofM Policy 1563: https://umwa.memphis.edu/umpolicies/UM1563.htm

Vaccination Policy

Information about immunizations:
Admissions Information: http://www.memphis.edu/nso/information/nso_prepare.php
Student Health Center: http://www.memphis.edu/health/immunization/


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