IT Enterprise Application Services (ITEAS)

Information Technology Enterprise Applications Services (ITEAS) provides services and technical support for core business application systems to the University of Memphis community. We support the university business applications for Advancement, Finance, Human Resources, Student Administration, Student Financial Aid and the campus imaging system, Matrix. Responsibilities include creating and maintaining internal and external interfaces and support of third party application software from vendors such as UC4, Evisions and SciQuest.

ITEAS is responsible for management and support of a number of different enterprise web servers and applications. The main University of Memphis web site, search engine, and myMemphis portal are hosted on servers managed by the group. A growing number of virtual web sites, and the centralized OU Campus system used to manage their content, are maintained through the efforts of the group's web specialists.

ITEAS staff works with client offices across campus to investigate, implement, and in some cases develop, enterprise web applications to meet university needs. Some of the client office applications developed and hosted include the Faculty CV system, Online SETE reports, Faculty Effort Certification, and web sites used for creation of University policies as well as the Business and Finance and faculty handbooks. Members of the staff coordinate the U of M Web Developer Group (WebDev), and act as resources to assist distributed web server administrators across campus.

The ITEAS group database administrators and programmers are responsible for enterprise database management and support.   Team member responsibilites include:

• developing data policies and standards to ensure data quality;
• designing, implementing, and maintaining databases and database applications for institutional analysis;
• troubleshooting enterprise database and administrative system issues;
• consulting and advising academic and administrative divisions for data and database needs.