A sponsored account can receive access by having a sponsor from the same department contact the IT Helpdesk in room 124 Administration Building while providing the following information:

• Employee ID (SSN)
• Department
• Sponsor Name (typically the department head)
• Semester
• The date when the account should expire

The ITD Helpdesk can be reached at (901) 678-8888 and is located in room 124 of the Administration Building.