| Service |
How to get it |
| Administrative systems |
If you are a faculty or staff member who needs to access the university's administrative systems, contact your department head or manager. |
| Cable TV |
If you are a faculty or staff member, use the Cable TV Request form to request cable TV.
|
Course management system (CMS)  |
If you are a faculty member, shells of each of your courses are automatically created within the CMS each semester. For more information, visit the eCourseware Faculty Support Portal.
If you are a student, You can access online courses via the eCampus Student tab in the myMemphis Portal.
|
| Data or wireless connection |
If you are a faculty or staff member, use the Ethernet / Wireless Request form to request a data or wireless connection.
|
| Data warehouse |
Faculty and staff who are interested in using the data warehouse must first attend a training class. To sign up for a class, visit the Data Warehouse Access / Training Maintenance page. |
| Document imaging system (Matrix) |
If you are a faculty or staff member who needs to access the university's document imaging system, contact your department head or manager. |
| E-mail |
Access your e-mail via the web by logging into ummail.memphis.edu using your UUID and password.
For more information about e-mail, check the e-mail section of AskTOM.
|
| High performance computing |
If you are a faculty member who is interested in using the high performance computing facilities, send an e-mail message to hpcadmins@memphis.edu. |
| Luminis Content Management Suite (LCMS) |
If you are interested in using the LCMS to publish your department's web site, send an e-mail message to Web Services.
|
| Mobile laptop cart reservation |
If you are a faculty member who is interested in reserving a mobile laptop, contact your Local Support Provider . |
| SmartCart reservation |
If you are a faculty member who is interested in reserving a SmartCart, contact your Local Support Provider . |
| Smart classroom reservation |
If you are a faculty member who is interested in reserving a Smart Classroom, contact the person in your department who is responsible for scheduling classrooms. |
| myMemphis portal |
To use the myMemphis portal, visit my.memphis.edu and log in using your UUID and password.
|
| Telephone service |
To receive telephone services, such as adding or moving extensions, adding or changing voicemail, or reporting trouble, visit the IT Helpdesk.
|
| TigerLAN lab access |
To use a computer in a TigerLAN lab, faculty, staff, and students can log in using a UUID and password.
|
| UMdrive access |
To use UMdrive, visit the UMdrive homepage and log in using your UUID and password.
Officially-recognized university organizations such as fraternities, sororities, and clubs can also request UMdrive space. To do this, ask the organization's sponsor to write a letter requesting UMdrive space and take the letter to the Helpdesk office in room 124 of the Administration Building.
|
| Universal userID (UUID) |
If you are a new student, you should have been mailed a twenty-digit account code. Have this number handy and visit the iAM account initialization page. This page will walk you through the account setup process.
If you are a new faculty or staff member, contact your Local Support Provider (LSP) for account setup.
|
| Website hosting |
Faculty, staff, students, and officially-recognized university organizations can host web sites on UMdrive. See Setting up personal web sites on UMdrive for more details.
|
| Wireless access |
Visit the ITD wireless page for more information concerning accessing the campus wireless network.
|
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