University of Memphis web servers requiring login credentials, or presenting and/or collecting sensitive information must use a secure (https) protocol. As of April 2009, ITD has established an account with Comodo, a major vendor of online identity and trust services. Since the U of M has already been vetted by Comodo for any SSL digital certificates created for the “memphis.edu" domain, it is possible to process and acquire new and renewed certificates with a very quick turnaround.

The majority of the the centrally processed digital certificates are used to secure servers hosting enterprise services such as Outlook web mail, UMdrive, and the myMemphis portal. Campus web server administrators can obtain SSL digital certificates for official University servers by generating a certificate signing request (CSR) and sending it, along with the type of server (i.e Apache, Tomcat, Microsoft IIS 6.x, etc.) to ITD Web Services (webservices@memphis.edu) along with the account number to be charged.   The current cost is $125 for a one year certificate, or $200 for a three year certificate.