Information Technology Division (ITD)
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U of M Portal
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University of Memphis Major Systems
Technology U of M Tech Name Software More information
CATV Campus Cable TV Broadband Integrated Comcast
Content management system view glossary definition OmniUpdate OU Campus OmniUpdate OU Campus OmniUpdate
Course management system view glossary definition elearn.memphis.edu Desire2Learn

U of M Desire2Learn

Desire2Learn
Data network Campus Data Network Ethernet - IP

Cisco
Data warehouse view glossary definition U of M Data Warehouse Hyperion

U of M Data Warehouse

Hyperion
E-mail UMmail Microsoft Live@edu

U of M Live@edu

U of M Live@edu Information

Microsoft Live@edu
Emergency text messaging TigerText Omnilert e2Campus

TigerText

Omnilert e2Campus
Enterprise portal view glossary definition myMemphis Portal Luminis Sungard Higher Education
ERP view glossary definition Spectrum Banner Sungard Higher Education
File storage UMdrive Xythos

UMdrive

Xythos
Help desk Helpdesk Service Center BMC Remedy Action Request System

Helpdesk Service Center

BMC
Online knowledge base AskTOM Oracle RightNow

AskTOM

Oracle RightNow
Search engine view glossary definition U of M Search Engine Google Mini

U of M Search Engine

Google Mini
Telephone system Telephone system Definity G3RV6

Avaya
TigerLAN lab software view glossary definition Softricity Softricity

Softricity
Voicemail Tiger Voicemail Octel 350

Avaya
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Information Technology Division | 100 Administration Bldg. | Phone: 901.678.8888 | Email: UMTech@memphis.edu
Last Updated: 3/28/13