What?

What is a virtual private network (VPN)?

When?

When should I use the VPN?

Should I connect to the VPN while working on campus?

If I access UMmail while off campus, should I use the VPN?

If I access UMdrive while off campus, should I use the VPN?

How?

What is a VPN client?

What clients are available for the VPN?

How do I install the VPN client?

How can I tell if the VPN client install was successful?

What should I do to secure my home computer or personal laptop before connecting to the VPN?

How do I connect to and disconnect from the VPN?

How can I tell whether or not I am connected to the VPN?

What happens if I forget to disconnect from the VPN?

How do I access my desktop on campus remotely?

Troubleshooting.

When accessing a channel/link in the myMemphis portal from off-campus through the VPN, why am I getting a "Page not found" error?

The AnyConnect client keeps "looking for recent updates," but I never get a message that the updates successfully installed.  What should I do to install the VPN client updates?