Information Technology Services (ITS)
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Information Technology Enterprise Application Services (ITEAS) Related Topics

IT Enterprise Application Services (ITEAS)

Information Technology Enterprise Application Services (ITEAS) provides services and technical support for core business application systems to the University of Memphis community. We support the university business applications for Advancement, Finance, Human Resources, Student Administration, Student Financial Aid and the campus imaging system, Matrix. Responsibilities include creating and maintaining internal and external interfaces and support of third party application software from vendors such as UC4, Evisions and SciQuest.

ITEAS is responsible for management and support of a number of different enterprise web servers and applications. The main University of Memphis web site, search engine, and myMemphis portal are hosted on servers managed by the group. A growing number of virtual web sites, and the centralized OU Campus system used to manage their content, are maintained through the efforts of the group's web specialists.

ITEAS staff works with client offices across campus to investigate, implement, and in some cases develop, enterprise web applications to meet university needs. Some of the client office applications developed and hosted include the Faculty CV system, Online SETE reports, Faculty Effort Certification, and web sites used for creation of University policies as well as the Business and Finance and faculty handbooks. Members of the staff coordinate the U of M Web Developer Group (WebDev), and act as resources to assist distributed web server administrators across campus.

The ITEAS group database administrators and programmers are responsible for enterprise database management and support.   Team member responsibilities include:

  • developing data policies and standards to ensure data quality;
  • designing, implementing, and maintaining databases and database applications for institutional analysis;
  • troubleshooting enterprise database and administrative system issues;
  • consulting and advising academic and administrative divisions for data and database needs.
Staff Members Title
Rob Stalder Director, Enterprise Application Services
Donna Beene Systems Analyst
Karen Bell Systems Analyst II (project team lead)
Ross Bridgeford Database Administrator
Steve Conlee Web Specialist I
Sherri Dean Database Systems Programmer
Allen Elliotte Web Specialist II
Barbara Farrar Programmer Analyst
Debbie Galloway Systems Analyst I
Rodney Vale Gray Systems Analyst II (project team lead)
Edward Harding Systems Analyst I
Gerald Hamilton Database Systems Programmer II
Patrick Hoover Web Specialist II
Patosha Jeffery Web Specialist I
Ralph Koroly Database Administrator
David Lazich Web Specialist I
Raj Manickavasagam Database Administrator (project team lead)
Nichole McBride Technology Reporting Specialist
Jennifer Perry Database Programmer I
Laxmiswetha Potana Web Specialist II
Gary Pylant Relational Database Analyst
Chris Renfrow Web Specialist II
Michele Scherer Programmer Analyst (part time)
Meri Williams Web Specialist II

Additional Assistance

For additional assistance, contact the umTech Helpdesk at (901) 678-8888 or visit room 100 of the Administration Building.

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Information Technology Services | 100 Administration Bldg. | Phone: 901.678.8888 | Email:
Last Updated: 3/25/14