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Welcome to Information Technology Services

Welcome to Information Technology Services (ITS). ITS is responsible for implementing, monitoring, and maintaining all centralized information technology such as the campus data network, telephone system, computer systems, computer labs, servers, and Service Desk functions at the University of Memphis.

Additionally, ITS provides support and training for many of the technologies used or proposed to the campus community. Our webpages contain information about technology services that support the University's mission.

Message from chief information officer

ITS is more than just technology. Our overall goal is for the University COMMUNITY to view ITS as a partner in the University's overall success, as a leader in encouraging innovation and improving services while reducing costs, and as COLLEAGUES committed to delivering great customer service in everything we do. ITS's projects and activities support the University's overall goals of student success, research, and creativity, access and diversity, partnerships, campus culture and service excellence, and fostering a sense of place.
ITS priorities include:

  • Focusing our resources to advance the principal goals of student enrollment and engagement and research growth;
  • Using technology to the University's advantage by managing operating costs while providing innovative IT services that support its goals;
  • Advancing the image and reputation of the UoM as a urban research university through our relationships with local, regional, and national partners

There is a lot of information about ITS within our webpages - the organization, the technology and services available to our constituents, current projects, and reference links. But, there are people as well. My office is ready to help direct you to the right area or person. Please feel free to email me at cio@memphis.edu or call us at 901-678-8324.

Robert Jackson