Dr. John Evans, Head of Systems Department Professor jevans@memphis.edu Phone: (901) 678-4485 Office: McWherter Library: RM 306
Responsibilities:General supervision of all department activities, network and strategic planning,
liaison with library departments for technical support and planning and maintains
communication and interaction with the University in general and in particular with
the Information Technology Division (ITD).
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Steve Canaday, Local Technical Support Provider II scanaday@memphis.edu Phone: (901) 678-4320 Office: McWherter Library: RM 309
Responsibilities:Manage print services. Create public and staff computer images. Implement security
updates. Apply group policy to all public computers and supervision of professional
staff.
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Yue Xu, Web Services Librarian Assistant Professor yxu1@memphis.edu Phone: (901) 678-4465 Office: McWherter Library: RM 307
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James Hudson, Local Technical Support Provider I jehudson@memphis.edu Phone: (901) 678-1634 Office: McWherter Library: RM 309
Responsibilities: Answers questions from users and vendors regarding system operations generally and
with special application to the use of operation of the Libraries’ OnLine Catalog
System. Executes programs and performs specialized tasks via remote computer terminal
to maintain and improve system performance for the OnLine Catalog System. Provides
technical support for the daily operation of the OnLine Catalog System for the University
Libraries and its libraries partners. Participates in meetings and training sessions
of the campus-wide LTSP group and cooperates with the Information Systems Division’s
Client Services Department.
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