Sales Rep: Rusty Boozer
615-653-7982
rboozer@apple.com

Apple Support Site: http://www.apple.com/support
Apple Technical Support:  1-800-275-2273

Visit the Apple Store for HigherEd for direct purchasing from Apple at educational prices; The Apple Store for Higher Ed will route you to the University of Memphis Page for Apple Orders and Pricing.

• Select "Shop for your School : Higher Education Institution"
• On subsequent visits the page should remember that you are from the "University of Memphis"
• After selecting a configuration, click on the "Request Proposal" to generate a proposal accepted by the U of M Purchasing Department
• Until Purchasing Cards to individuals by department, we cannot directly order online by entering the Purchasing Agent
• Account Name/Password

Sales Rep: Michelle M. Thomas
800-274-7799 Ext. 5139458
Michelle_M_Thomas@Dell.com

Customer Care: (Returns, Order Status, Invoice Requests, Etc.)
http://www.dell.com/us/en/hied/topics/sbtopic_002_ccare.htm or 1-800-274-7799 x66409
Tech Support: 1- 800-274-7799 x66954

Special Pricing & Purchasing
Departmental or University purchases (Purchase Orders):
Access to the UofM's special pricing for Dell computers is restricted via
Username/Password for Departments
If you use the link below, you will not need the username and password listed.
http://premier.dell.com

(this will be your best price for quantities under 20. For 20 or more, please save a quote, and e-mail Peyton Biggs to see if quantity discount will apply)

Personal Purchases (with personal funds):
Access to the UofM's special pricing for Dell computers is restricted via
Username/Password for Personal
If you use the link below, you will not need the username and password listed.

Dell Outlet
http://www.memphis.edu/dell or 1-800-293-3492

Lexmark

Account Manager: Arnie Kirby
615-254-6647
kirby@lexmark.com

Sun Microsystems Dealer: Carlos Rivera
205-970-6524
carlos.rivera@consonus.com

Sun Microsystms Representative: Alan Morris
615-365-7508
alan.morris@sun.com

LSPs are encouraged to review the Hardware Standards Listing before making any purchasing decisions. Client Services provides prepurchasing consultations regarding Hardware standards proposed by the Standards Task Force.The online listing contains minimum configurations and suggested educational prices.

All requests for support should be entered through the ITD Helpdesk.