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Kettinger, W. J., Teng, J. T. C., and Guha, S. 1996. "Information Architectural Design
in Business Process Reengineering," Journal of Information Technology(11:1), pp. 27-37.
Business process reengineering and information architecture share a common strategic
and business process focus. Both can be mutually supportive of each other's objectives.
Information architecture design can produce a stable IA capable of supporting existing
as well as improved business processes. Reciprocally, business process redesign (BPR)
provides a high profile business justification for the IA endeavour. Given proper
collaboration between corporate and IT strategic planners, both BPR and IA efforts
should produce a number of valuable common outputs. These include the identification
of business processes within an organization, the prioritization of these processes
based on their strategic relevance, the establishment of process performance measures,
and the modelling of these processes and their supporting information resources. A
synergistic model of IA and BPR is presented and selected IA techniques and modelling
methods are recommended. Future research is suggested concerning the need to test
the relationship between BPR and IA.
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