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Brancheau, J., Janz, B., and Wetherbe, J. 1996. "Key Issues in Information Systems
Management: 1994-1995 SIM Delphi Results," MIS Quarterly (20:2), pp. 225-242.
Over the past 15 years, the Society for Information Management (SIM) has periodically
surveyed its members to determine the most critical issues in IS management. Again
in 1994- 95, SIM institutional and board members were asked to consider what they
felt were the most critical issues facing IS executives over the next three to five
years. Signaling an evolutionary shift in IS management, this study shows that business
relationship issues have declined in importance compared to technology infrastructure
issues. For IS executives and general managers, the key issue framework suggests some
general directions for emphasis and provides a coarse measure for benchmarking their
own concerns against those of their peers. The results of this study also impact educational
missions in teaching and research to the extent that they need to be sensitive to
the views of practicing IS executives.
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