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Janz, B. D., Pitts, M. G., and Otondo. R. F. 2005. “Back to the Future with RFID:
Lessons Learned – Some Old, Some New,” Communications of the AIS (15:7), pp. 132-148.
Healthcare facilities face limited resources and expanding expenses. Emerging information
technologies offer a means for healthcare to measure and control their resources and
workflow processes, and ultimately improve patient care. The usefulness of one emerging
information technology, Radio Frequency Identification (RFID), is examined in a "proof
of application" study conducted at a Level-1 trauma unit. Results from the study suggest
not only that RFID technology can assist in the measurement and ultimate control of
workflow processes, but also that traditional and non-traditional IS practices are
necessary for successful RFID implementation. Lessons learned about the idiosyncrasies
of RFID implementation and the cleansing and analysis of RFID-generated data are reported.
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