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Zwieg, P., Kaiser, K.M., Beath, C. M., Bullen, C., Gallagher, K.P., Goles, T., Howland,
J., and Simon, J. C. 2006. "The Information Technology Workforce: Trends and Implications
2005-2008," MIS Quarterly Executive (6:2), pp. 101 -108.
In 2005, a team of researchers sponsored by the Society for Information Management
Advocacy program interviewed senior executives in Information Technology (IT) departments
about their current and future workforce trends and skill requirements. This paper
presents the results of that research: more organizations are increasing their in-house
IT staffs than are decreasing them. IT executives say it is critical to own business
and project management skills, and they seek these skills in their mid-level hires.
The use of offshore workers is increasing, primarily through domestically headquartered
providers. Technical skills are more likely to be externally sourced, but they are
also sought in entry-level hires. The study points out the challenge of transforming
technically skilled entry-level hires into mid-level IT managers with strong business
and project management skills, given current IT recruiting and hiring trends. It also
highlights the need for practitioner-academic collaboration to ensure appropriate
development of IT professionals throughout their careers.
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