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Teo, T., Ranganathan, C., and Dhaliwal, J. S. 2006. “Key Dimensions of Inhibitors
for the Deployment of Web-Based Business-to-Business Electronic Commerce," IEEE Transactions on Engineering Management (53:3), pp. 395-411.
There has been a rapid increase in the number of firms undertaking business-to-business
(B2B) electronic commerce (e-commerce) initiatives. Although there are various benefits
to B2B e-commerce, there are also inhibitors to its deployment. This study empirically
investigates the inhibitors for deploying Web-based B2B e-commerce applications in
organizations. A field survey of senior IT executives was conducted to examine the
key problems that inhibit the deployment of Web-based B2B e-commerce. A comprehensive
list of inhibitors was derived from an extensive review of the literature and pretested
with senior IT executives. Data from 249 firms were factor analyzed to yield the underlying
structural dimensions of inhibitors impacting the deployment of Web-based B2B e-commerce.
Univariate t-test and multivariate discriminant analysis were carried out on the resulting
ten dimensions to compare B2B (i.e., firms who have deployed B2B) and non-B2B firms
(i.e., firms who have not deployed B2B). The results suggest that key inhibitors in
B2B deployment are the lack of top management support, unresolved technical issues,
the lack of e-commerce strategy, and the difficulties in cost-benefit assessment of
e-commerce investments. Implications of the results for researchers and IT/engineering
management executives are discussed
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