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Zhang, C., and Dhaliwal, J. 2009. “An Investigation of Resource-Based and Institutional
Theoretic Factors in Technology Adoption for Operations and Supply Chain Management,” International Journal of Production Economics (120:1), pp. 252-269.
There has been inadequate research to date that examined the in-depth processes by
which firms adopt technology for operations and supply chain management or critical
factors that may influence the operational value firms gain from information technology
(IT)-enabled supply chain management. Exploring these questions can contribute knowledge
to the field of operations management: how firms can employ their IT capabilities
for operations and supply chain management, the impact of competitive and institutional
environments on IT-based operations strategy; the relationships between IT-enabled
supply chain practices and operations performance. This paper addresses these aspects
by examining the factors affecting Chinese firms’ adoption of IT-enabled supply chain
operations and the benefits they achieve, by drawing from and integrating the resource-based
and institutional theoretic perspectives. It identifies key organizational and institutional
factors that influence firms’ technology adoption for supply chain management. Results
show that firms can benefit by incorporating the technology within their internal
operations processes and by using the technology externally with partners in their
supply chain trading community. The results provide evidence that firms’ IT engagement
for operations and supply chain management is significantly influenced by institutional
factors. Association analysis was conducted to understand the potential influence
of external diffusion on internal assimilation. The result supports the theoretical
claim. Building on the existing literature, this study demonstrates how resource-based
theory and institutional theory can provide a solid theoretical backbone for practitioners,
researchers, and policy makers in efforts pertaining to technology adoption for operational
supply chain excellence.
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