 |
Helquist,J.H., Deokar, A., 201107_, T., and Kruse, J. 2011, “Dynamic Collaboration:
Participant-driven Agile Processes for Complex Tasks,” Database (42:2), pp. 95-115.
Groups and decision makers are increasingly running headlong into complexity as interconnections
and interdependencies between individuals and organizations continue to grow, decision
time horizons shrink and more work is being performed by distributed teams. These
factors are driving up overall problem space complexity and limiting the effectiveness
of time-tested decision and collaboration processes. Increases in problem space complexity
lead to higher equivocality in collaborative processes and associated products. Electronic
collaboration support tools and associated process management schemes have proven
successful in many challenging contexts. However, current collaboration process management
schemes and tools may not be able to effectively handle more complex tasks. We posit
that heightened problem space complexity must be addressed with commensurate process
and technological support for collaborative efforts. To achieve truly agile collaborative
solutions, we propose Dynamic Collaboration -- a process management scheme that utilizes
group consensus, and process evolution via iterative process alignment and product
refinement phases to meet the challenges posed by complexity and equivocality.
|