Department of MIS
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Abstract
Cho, J., Park, I., and Michel, J. W. 2011. "How Does Leadership Affect Information Systems Success? A Transformational Leadership Approach," Information & Management (48:7), pp. 249-312.

We examined the positive impact of transformational leadership on IS success in organizations via two psychological mechanisms of system users’ perceived organizational support and systems self-efficacy. Our conceptual model was assessed using a sample of 251 employees from a multi-national bank in Korea. Overall, our results supported the hypothesized relationships: transformational leadership was positively related to system users’ IS success, and both perceived organizational support and systems self-efficacy of the system users mediated the relationship between transformational leadership and IS success. The results call for manager's attention to the importance of transformational leadership development in organizations.

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Last Updated: 1/23/12