Department of MIS
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New Name Announced: Department of Business Information and Technology (BIT)!
At the Fogelman College of Business and Economics at the University of Memphis, we are proud to announce that we have changed our name from the Department of Management Information Systems (MIS) to the Department of Business Information and Technology (BIT). The new name, BIT, reflects our increasing emphasis on teaching and research directed at how to collect and interpret information for strategic and tactical decision-making, as well as, how to leverage technology to gain business efficiencies. We intend to continue building on our teaching and research efforts focused on how companies can better exploit business analytics software, secure data through leading edge information assurance, test software to ensure its quality, and provide best practices about how to manage successful IT projects and make strategic IT decisions. The new name aligns us well with the changing nature of our industry partner organizations and our innovative field. Our current degree offerings, email addresses, and web domains remain unchanged. 
Judy Simon named ISACA Academic Advocate

Dr. Judy Simon, professor of Management Information Systems, has been selected as an ISACA Academic Advocate and accepted as a member of the Memphis ISACA chapter. Dr. Simon is now part of a worldwide network that has more than 115,000 members in 180 countries. Advocates cover a variety of professional IT related jobs such as IS auditor, consultant, educator, IS security professional, chief information officer, and internal auditor.

Through ISACA, Dr. Simon will provide FCBE students (as well as other interested students) with up-to-date instructional materials related to a wide range of topics that affect information security. Development of additional MIS course content regarding information security and privacy is underway. Most organizations today need help with information security issues, resulting in an increased need for employees with greater awareness of these areas of need, regardless of the type of business.

ISACA is widely recognized for its COBIT framework, as well as its certificates: CISA (Certified Information Systems Auditor), CGEIT (Certified in the Governance of Enterprise IT), CISM (Certified Information Security Manager), and CRISC (Certified in Risk and Information Systems Control), as well as numerous educational materials. They have recently added Cybersecurity to their wealth of training resources. ISACA's instructional materials are designed to provide greater awareness among students regarding those topics, while also providing an introduction to topics covered in more depth in their Certificate programs.

A recent article titled, "15 Top-Paying Certifications for 2015" was published in the February edition of Global Knowledge. This article focused much of its discussion on the top five highest-paying certificates, with a comment that business fields were "holding their own." Four of the top five certificates are specifically related to security, and three of those top five are ISACA certificates.

Bill Kettinger received Best Paper Award

Bill Kettinger, Chair of Excellence and Professor of MIS, received the Best Paper Award at the Hawaii International Conference on System Sciences (HICSS) in the 105 paper, Organizational Systems and Technology Track, for his paper entitled, "Late to the Game: Assessing IT Integration Risk After the Acquisition Target has Been Identified."The paper was co-authored by Stefan Hennningsson of the Copenhagen Business School. In its 48th year, HICSS attracts close to 1000 researchers from around the world . Its papers are published in the Proceedings by the IEEE Computer Society Press and carried in the IEEE digital library Xplore. HICSS is the #1 IS conference in terms of citations as recorded by Google Scholar.

Abstract: Although IT integration (referring to integration of hardware, software, data, and related practices) is essential for the realization of the business synergies that motivate an acquisition, only 24% of companies include IT in the due diligence before the acquisition. The reality is that IT managers must often assess risk quickly and accurately to develop an IT integration plan after an acquisition decision has been made. To assist these managers, this article derives a framework for assessing IT integration risk in acquisitions. Based on the multi-acquisition experiences of Trelleborg AB, a global industrial company that uses acquisitions as a component of its corporate strategy, the proposed framework's merits are illustrated in both high- and low-risk acquisitions. Insights gained from Trelleborg provide recommendations for Chief Information Officers in assessing and managing IT-related risk in acquisitions after the acquisition target has been identified.

Judy Simon Co-Hosts “Cyber Security Summit"

The two directors of the University of Memphis Center for Information Assurance, Drs. Dipankar Dasgupta, professor of Computer Science, and Judy Simon, professor of Management Information Systems, hosted a "Cyber Security Summit" at the FedEx Institute of Technology on October 17th, to coincide with National Cyber Security Month.

The all-day program included ten speakers, including representatives from the Department of Homeland Security, National Science Foundation, Oak Ridge National Laboratory, Norwich University Applied Research Institute, and others. The event was well attended and included multiple vendor exhibits. Copies of speakers' presentations will be available on the Center's website soon at

Brian Janz Receives 2014 Best Paper Award

Dr. Ernie Nichols, associate professor of Supply Chain Management and director of the FedEx Center for Supply Chain Management, and Dr. Brian Janz, professor of MIS and FedEx Institute of Technology Innovator in Residence, recently received the 2014 Society of Information Management (SIM) Best Paper Award for their paper entitled, "Re-Visioning IT for Value: The Value Stream Initiative at Buckman." The reward will be presented at the 2014 SIMposium where they will also have the opportunity to present their work. This paper was co-authored with Tim Meek, CIO of Buckman, and John Oglesby, director of Corporate Systems and IT Governance at Buckman.

"Their hard work is most deserving of such a prestigious award," said Dr. Marla Royne Stafford, Great Oaks Foundation Professor of Marketing and chair of the Department of Marketing and Supply Chain Management. "This paper is an outstanding example of university and industry collaboration."

SIM is a community of IT thought leaders that provides a network for IT leadership opportunities while exploring the IT's future direction and providing professional assistance in the form of online assistance and association and industry publications.

"Drs. Janz and Nichols' impressive SIM Best Paper Award reminds us that, through the collaborative efforts of academia and our local industry partners, innovative breakthroughs and inspirational thinking can be achieved," said Dr. Robin Poston, Papasan Family Professor and interim chair of the Department of Management Information Systems. "Their applied research is a great example of how the Fogelman College supports businesses in our regional Memphis economy and beyond by engaging in meaningful dialogs concerning IT's value-add to business activities."

In this paper, an account is offered of the Value Stream Initiative (VSI), a comprehensive, value-based analysis of all IT-related activities at Buckman Laboratories, an international chemical manufacturer of 1,600 employees with offices and customers in over 90 countries. Focus is put on how the company set out to redefine itself and its IT organization using "value" as the focal point for analysis to address key issues surrounding the search for enhanced value from IT in Buckman's operations.

8th International Research Workshop on Advances and Innovations in Software Testing

The Systems Testing Excellence Program (STEP) of the University of Memphis at the FedEx Institute of Technology, in partnership with the International Test and Evaluation Association (ITEA), is pleased to invite you to participate in the 8th International Research Workshop on Advances and Innovations in Software Testing on November 3-4, 2014. The workshop features a full day of research paper presentations on Monday, November 3 and a full day of tutorials on Tuesday, November 4. The 2014 Annual Technology Review, organized by ITEA, will be held on November 4-6. Participants attending both events will receive discounted admission.

Location: Memphis, Tennessee at the FedEx Institute of Technology.

Accepted submissions: Theoretical and practical aspects of testing including hardware testing, software testing, requirements testing, and the testing of business rules.

STEP is an interdisciplinary research program under the auspices of the FedEx Institute of Technology that brings together the Departments of Computer Science, Management Information Systems, and Electrical & Computer Engineering.

The workshop is a mixture of presentations and open discussions, and the participation from both academic and industry practice generated a full and free interchange of ideas and methodologies on software testing.

For additional information, please visit

Dr. Thomas Stafford appointed editor for Decision Sciences Journal (DSJ)

Dr. Thomas Stafford, professor of Management Information Systems, was recently appointed to the role of editor for Decision Sciences Journal (DSJ), a premier-level business research journal focused on quantitative aspects of business decision-making. DSJ specifically focuses on top-quality methodological examinations of the problems facing managers in modern workplaces.

Prior to this role, Dr. Stafford served two complete terms as editor-in-chief for another acclaimed journal, ACM Data Base for Advances in Information Systems. He also served as a guest editor for thirteen different journal special issues, including publications such as MIS Quarterly, Decision Sciences Journal of Innovative Education, and IEEE Transactions on Professional Communication. He will be joined by Dr. Cheri Speier-Pero, professor of Information Systems at Michigan State University, as co-editor.

"Fogelman College is thrilled that DSJ has appointed Dr. Stafford for this role," said Dr. Robin Poston, interim chair of the Management Information Systems Department. "In achieving this well-deserved recognition, Dr. Stafford has enabled the MIS department to further notoriety among the academic community by hosting one of the top academic decision-making journals in the field."

"We are extremely proud of Dr. Stafford's recent appointment to this prestigious position," said Dr. Rajiv Grover, FCBE dean. "Dr. Stafford's role as editor of such an acclaimed publication brings light to the high-level of academic excellence demonstrated by faculty at the Fogelman College and the University of Memphis."

"In the time that I have served at Fogelman College, we have aspired to match some of the most competitive and well-respected academic institutions in the country," said Dr. Stafford. "In bringing the Decision Sciences Journal to our College, we have now risen to the level of several of top-ranked MIS departments in the country as ranked by US News and World Report. This is a successful achievement of Dean Grover's vision for the advancement of the reputation, status, and global visibility of Fogelman College. Moving forward, we can now acknowledge that we have met the rigorous performance of many of our peer school and now can reach even higher in our aspirations."

TCB hosting interactive sessions with employers of Sedgwick, Methodist, and First Tennessee Bank 

Technology Careers In Business (TCB) is a professional development program specifically designed for MIS majors. Focused on providing insight into different career paths and industries, TCB participants will interact with employers and learn more about cutting-edge technology programs. Program participants should have successfully completed at least one of the following courses, MIS 3770, 3775, or 3790. To receive credit, students must attend and complete all sessions in their entirety. To register, please complete the application form and return to room 274 or send to

Technology in the Insurance Industry – A Focus on How Emerging Technology is Creating an Industry Evolution
Wednesday, October 22; 4 pm – 6 pm
Host: Sedgwick Claims Management Services Inc.

Technology is Transforming Healthcare for Patients, Families and Physicians
Wednesday, October 29; 4 pm – 6 pm
Host: Methodist Le Bonheur Healthcare.

Technology Careers In Banking—Data Analytics and Security Career Paths for the Future
Wednesday, November 5; 4 pm – 6 pm
Host: First Tennessee Bank Each session is held at the host’s facility.

Event details will be sent to all confirmed attendees upon completed registration. Space is limited so register early! Deadline for registration is October 10th. 

Find additional information and registration form here.

AMIS hosting two part event on how to master the interview process

The Association for Management Information Systems (AMIS) is hosting a two part series on the secrets of mastering the interview process where real employees reveal their top secrets to a successful interview. AMIS is a registered student organization open to both graduate and undergraduate students interested in MIS. The mission of AMIS is to introduce students into the MIS profession and to provide students with opportunities that will enhance their educational and social development as an MIS professional. Join us and guest speakers from First Tennessee Bank and FedEx at these events! Pizza and refreshments will be served and all MIS majors are welcome to attend.

Session 1
First Tennessee Employers
Thursday, September 11th
4PM – 5:30PM
FCBE 128

Session 2:
FedEx Employers
Thursday, September 18th
4PM – 5:30PM
FCBE 128

For more information visit the AMIS website or check out the event flyer here.  

Bill Kettinger, invited editor at ECIS 2014
Bill Kettinger was an invited speaker at the 22nd European Conference on Information Systems in Tel Aviv Israel.. Bill presented on June 11 at the 'Meet the Journal Editors Panel' where he represented both MIS Quarterly and MIS Executive as Senior Editor. This session provided attendees with an opportunity to meet editors from the leading MIS journals, who shared key points about their respective journals. Advice was given to assist researchers targeting top ranked journals.
Department of MIS hosted Dr. Freddy Coronado from the University of Chile
The Department of MIS at the University of Memphis recently hosted a visiting scholar, Dr. Freddy Coronado from the University of Chile. While visiting in May 2014, Dr. Coronado built synergistic relationships with students and faculty across multiple business disciplines, engaged with students in masters courses, the Complete Professional Program, and MILE program. He also provided input for PhD student research and participated in industry partner meetings, sharing research insights and ideas in his area of expertise of internal management controls. Many of the long-lasting effects of his many engagements include work started with the Study Abroad Director drawing up a MOU, efforts pursued with the Director of the Fogelman MBA Programs sharing ideas about graduate programs and opportunities for collaboration, and ideas conveyed with the Chair of Excellence of Accountancy talking about how to incorporate corporate social responsibility on undergraduate curriculum and opportunities for developing activities with Chilean companies. Dr. Coronado also met with the Associate Dean for Academic Programs and MIS and Marketing faculty to share teaching and research ideas. Finally, Dr. Coronado shared his research expertise engaging with local business partners at FedEx, StartCo, and St. Jude, among others. Dr. Coronado earned his Ph.D. in Accounting at Michigan State University, Contador Auditor at the Universidad de Chile, and Ingeniero en Información y Control de Gestión at the Universidad de Chile.
MIS PhD Student Outstanding Teaching Award

We are happy to announce the recipients of the first Outstanding MIS PhD Student Teaching Award: Jeff Kaleta and Deepti Agrawal!

The Award is sponsored by the MIS Advisory Council to recognize outstanding teaching in the department by a doctoral student. Each spring, eligible students wishing to be considered for the award may apply with the PhD coordinator by assembling and submitting a packet of supporting materials. After careful evaluation by the selection committee, the applicants are selected and will be honored with a plaque during the MIS Advisory Council meeting.

Congratulations to Deepti and Jeff to their achievement!

   MIS Phd Student Outstanding Teaching Award

Good News for IS graduates!
The 2013 AIS IS Job Index Reports:

IS Pays Well:

  • Bachelors IS Students salary: $57,212
  • Master IS student salary: $65,394
  • Contrast: All Bachelor student salary average: $44,928

IS Job Market is Healthy:

  • 78% IS placement near graduation
  • Contrast: 39% of all graduates receive an offer near graduation

IS Graduates are happy!

  • 76% of IS graduates are satisfied with their jobs
University of Memphis Systems Testing Excellence Program (STEP) availability for systems testing certification programs 
The University of Memphis Systems Testing Excellence Program (STEP) has availability for two upcoming systems testing certification programs to be held on the University of Memphis campus.

STEP Foundational (Basic) five-day Program scheduled for the week of February 10th. 

STEP Advanced Program beginning Monday, February 3rd and meeting for a total of 10 Mondays spread from February to May.
Please contact me directly  with your interest in these programs at or (901) 678-5607.
(However, if you work for FedEx, please contact Pam Goldsmith directly at or (901) 263-5886.)

For details and enrollment forms please visit
click “Research-Based Certifications in Systems Testing” for the Foundational and Advanced Programs.
Association for Information Systems recognizes University of Memphis Chapter (AMIS) for its exceptional efforts
The Association for Information Systems (AIS) announced that the University of Memphis Chapter of the Association for Information Systems has been recognized for the chapter’s efforts in the area of Professional Development, Careers in IS, Community Service, Fundraising, and Membership.  
This award recognizes deserving student chapters that have excelled in one or more of the following areas: professional development, membership, careers in IS, community service, fundraising, and communications.
AIS will officially recognize the chapter during the 2013 International Conference on Information Systems to be held in Milan, Italy. The awards presentation will occur during the Awards Luncheon on Tuesday, December 17th at 12 pm. 
Congratulations to our AMIS Chapter members for earning this award and to advisors Brian Janz and Margaret Schultz for preparing students for this award.
Systems Testing Excellence Program (STEP) announces certification program
The Systems Testing Excellence Program (STEP) of the FedEx Institute of Technology at the University of Memphis announces its systems testing certification programs for the period February - May 2014, as follows:

One week STEP Foundational (Basic) Program
Week of February 10-14
Week of March 24-28
Week of May 19-23

Two week STEP Advanced Program
(prerequisite: completion of the one-week Foundational Program)
Ten Mondays, February - May

STEP 3-day Agile Development and Testing Boot Camp
March 31, April 1, 2

All of these programs will be held on the University of Memphis campus.

For details and enrollment forms please visit
click "Research-Based Certifications in Systems Testing" for the Foundational and Advanced Programs or click "Agile Development and Testing Boot Camp".

Please address questions to:

Dr. Mark Gillenson


Dr. Robin Poston

 Dr. Jong Seok Lee joins the MIS department 

The department of Management Information Systems welcomed Dr. Jong Seok Lee as Assistant Professor in the Fall 2013. He holds a Doctor of Philosophy in Business Administration from Georgia State University, a Master of Management Information Systems from the University of Arizona, and a Bachelor of Business Administration from Soongsil University, in South Korea.

Jong Seok Lee

Jong's research is centered on IT project management, and includes work on business decision-making, project escalation, requirements management, risk management, and software testing. He has published several papers in scholarly journals including Journal of Management Information Systems, and in the proceedings of international conferences including Academy of Management Meetings. In 2011, his paper entitled "Theorizing in Design Science Research" received the Best Student Paper Award at the International Conference on Design Science Research in Information Systems and Technology.

Jong was born and raised in South Korea and before his academic and research career, he was employed as military intelligence agent at Defense Security Agency in South Korea. In the US, he has lived in Tucson, AZ and Atlanta, GA, where he completed his graduate education. When he is not busy with research, Jong enjoys outdoor activities, such as football, baseball, and basketball – especially the Phoenix Suns.

We are excited to welcome him to Memphis and to our department and are wishing him a good start into a successful career as a researcher and professor at the University of Memphis!

Dr. Lian Yuanqiang to serve as Visiting Scholar at the MIS department 

We are delighted to welcome Dr. Lian Yuanqiang to serve as Visiting Scholar with our department. He will be part of the MIS faculty from September 1, 2013 to September 1, 2014.

Lian Yuanqaing

Lian is a mature scholar, who currently serves as an Associate Professor at Yangzhou University in China, where he is also Director of the Department of Marketing and e-Business. He will join the department with impressive research credentials including designation as a Contributing Researcher of the China Society of Logistics and a Member of the International Association for Chinese Management Research (IACMR).

His current research interests evolve around the topic of Supply Chain Alliance, e-Business, as well as Information and Industrial Innovation Strategy.

The department is looking forward to a productive year of doing research with Lian!

Dr. Fred Davis speaks at MIS Colloquium on NeuroIS
On February 15, Guest speaker Dr. Fred Davis spoke at the MIS department's weekly Colloquium. His talk invited not only faculty and students from the MIS department, but also faculty from other departments of the College of Business and Economics.
Dr. Davis' presented on the emerging topic of Neuroscience in IS. He discussed a number of neuro- physiological tools, such as eye-tracking and neuroimaging (EEG) and FMRI in IS research and pointed out research topics that may be explored.
Together with Angelika Dimoka and Paul A. Pavlou, Dr. Davis published an introductory article on using cognitive neuroscience in Information Systems Research in 2011.
Fred Davis at the Colloquium on Feb. 15

Dr. Davis is Distinguished Professor and David D. Glass Chair in Information Systems at the Sam M. Walton College of Business at the University of Arkansas and is listed in ISI He is Senior Editor on Information Systems Research.

As the creator of the Technology Acceptance Model, Fred Davis is one of the most published and top cited MIS scholars in the information systems research field with over 25,000 citations on Google Scholar. Dr. Davis' 1989 publication in MISQ has maintained the title of most cited article in MIS Quarterly since 1984.

The MIS Department was delighted to have had the opportunity to host a talk with such an accomplished scholar and is looking forward to welcome him again in the future.

Dr. Ling Xue joins MIS faculty

The department of Management Information Systems welcomed Dr. Ling Xue as a tenure track Assistant Professor starting in the Fall 2012. He will teach MIS 3775 in Database and Information Management, as well as MIS 2770 in Information Technology Infrastructure.

Dr. Ling XueLing Xue received his PhD in MIS at UT Austin, he previously served as an Assistant Professor at the Kania School of Management at the University of Scranton.

Dr. Xue has multiple streams of research. His primary research focus is on the governance of IT and the impact of IT on business performance and organizational scope. He has been studying how environmental uncertainty influences organizations' choices of IT governance patterns and the impact of IT on value generation. His second research interest is in electronic commerce, such as online consumer community and behavioral targeting in online advertising. His third stream of research is on information asymmetry in supply chain management. In addition, he has also been actively studying the management of information security.

Dr. Xue will contribute to the MIS department by providing quality research and introducing more people to Econometrics-style research which he has gained significant expertise in during his career. He enjoys interdisciplinary research and would like to encourage collaboration with faculty and students from other related fields at the university in order to diversify research and make it more complete. The department of Management Information Systems is especially proud to announce Dr. Xue’s very recent publication in the Academy of Management Journal. In addition he has published in the top two MIS journals: MIS Quarterly and Information Systems Research.

In the past, Dr. Xue has published a number of articles together with his wife, Xia Zhao, who is a researcher in MIS at the University of North Carolina at Greensboro.  Besides research, Dr. Xue enjoys watching and playing different sports. In his free time, which he does not have much of, he likes to play soccer and ping pong. He is the proud father of a new baby daughter. We are happy to welcome the entire Ling Xue Family to our Memphis community!

Dr. Elena Karahanna visits the MIS Colloquium as a special guest speaker

Nov 9, 2012

Dr. Elena Karahanna was a special guest speaker at the November 9th 2012 MIS  Department Colloquium. Professor Karahanna discussed her current research: “Understanding the Interplay of Habits and Organizational Routines in Telehealth Implementations”. In addition, she met with the MIS faculty and conducted a PhD student seminar. 

Dr. Chen Zhang and Dr. Elena Karahanna at the MIS ColloquiumDr. Karahanna is the L. Edmund Rast Professor of Business in the MIS Department of the Terry College of Business at the University of Georgia. Karahanna has also held visiting appointments in Hong Kong, Australia, Singapore, and Italy and was on the faculty at the University of Cyprus and at Florida State University. Elena is also a Senior Consultant with Cutter Consortium’s Business-IT Strategies practice.  Her research specialties include HealthCare IT, Information Systems Leadership, Technology Acceptance and Resistance, and cross-cultural issues. Her research has been published in leading scholarly journals (e.g., Management Science, MIS Quarterly, Information Systems Research) as well as in practitioner journals (e.g., MIS Quarterly Executive, Cutter Benchmark Review, Business Horizons).  Dr. Karahanna currently serves as Senior Editor of Information Systems Research and has served as senior editor at MIS Quarterly and the Journal of AIS and on the editorial boards of IEEE Transactions on Engineering Management, and the European Journal of Information Systems.

The MIS Department Colloquium Series brings the MIS team (faculty and PhD students) together to learn and support each other as they engage in research. Guests are always invited to sit in any of the Friday (10:30 AM) Colloquium and meet our MIS faculty and PhD students. In addition to presentation of our faculty's current research, high profile speakers are brought in every semester such as Dr. Ritu Agarwal, Editor-in-Chief of Information System Research, and Dr. Detmar Straub, Editor-in-Chef of MIS Quarterly, the two top journals in the MIS field.


Dr. Insu Park joins MIS Department as an Instructor

Aug 26, 2011

Dr. Insu Park has joined the Department of Management Information Systems as an instructor.  Starting this fall, he will be teaching MIS 2749 which is a foundation course about Information Systems. He earned his Ph.D. in Management (major in MIS and minor in marketing) from the State University of New York at Buffalo.

His research interest includes IT/IS impacts on individual behavior/organizational performance, e-commerce and consumer behavior, trust/risk/service issues, and information assurance. His research findings have appeared at the International Journal of Electronic Commerce (IJEC), Information & Management, Decision Support Systems (DSS), IEEE Transactions on System, Man and Cybernetics, Journal of Information System Security, and International Journal of Electronic Government Research. His academic contribution includes two book chapters and several conference proceedings including AOM, ICIS, AMCIS, INFORMS etc.

His current research focuses on consumer behavior in e-commerce and Information Assurance (Security & Privacy). He enjoys exploring research work in other disciplines and is involved in interdisciplinary research involving management and marketing.

In terms of professional work experience, Dr. Park has worked for a management consulting company for 6 years as a senior consultant in Korea after the graduate school. He was responsible for developing long-term and short-term strategic plans and marketing strategies for many client companies including several banks and telecommunications companies in South Korea. 

In his leisure time, Dr. Park loves to play soccer and baseball. He is a good cook and enjoys cooking for friends and family.

MIS Department appoints Post Doctoral Fellow

Aug 17, 2011

The Department of Management Information Systems appointed Dr. Sung Yul Ryoo to a Post Doctoral Fellowship beginning with the Fall 2011 semester.  Dr. Ryoo will devote the next two years to research projects with colleagues in the MIS Department.  Dr. Bill Kettinger will serve as his mentor.  He earned a Ph.D. in Information Systems from Yonsei University in Korea and has been a research faculty member at Sogang University in Korea.Dr. Sung Yul Ryoo

His research interests are in the areas of B2B e-commerce, supply chain management, knowledge management, and both individual and organizational issues pertaining to information systems. Other interests also include the IOS imbalance between buyers and suppliers, the adoption and impact of social media regarding information privacy and securities, and IT service outsourcing.

His research findings have been published in journals such as Journal of Business Research and Omega-The International Journal of Management Science.  He has refereed proceedings from international conferences such as Pacific Asia Conference on Information Systems (2010) and Americas Conference on Information Systems (2011). Dr. Ryoo plans to submit his research findings for publication in high tier USA journal publication as well as conference proceedings.

Grant awarded to Dr. Brooks

May 12, 2011

A grant was recently awarded to Dr. Lloyd Brooks, Professor of Management Information Systems, under the federal Carl Perkins Act for $99,500.  Activities under the grant will involve a partnership with Shelby County Schools to establish an online dual credit/dual enrollment program for business technology students.  High ability students who are able to meet entrance requirements for the University of Memphis and complete course requirements can earn dual credit with their college program if they decide to attend the University of Memphis after graduation from high school.  This program will serve as a test model that can be expanded statewide.  The grant will run from July 1, 2011 to June 30, 2012.

Project Management Offers Students Unique Opportunity: Mentorship, Networking & Workplace Experience

February 24, 2011Project Management Program Advisors

The MIS Department has developed a unique and innovative opportunity for the students of the University of Memphis to interact with local business professionals through the integration of project management into MIS courses. It is an educational and business alliance that has been built between the University of Memphis Fogelman College of Business & Economics with the Project Management Institute, Memphis Chapter. The alliance is coordinated by U of M advisors Dr. Robin Poston, Dr. Sandra Richardson, and Dr. Gertrude Moeller, PMP, Director of Academic Outreach for the PMI Memphis Chapter.

This collaboration enables the students to acquire business knowledge from the business world and work with current business leaders in project management fields. Students are able to learn through their mentors, guest speakers, and a review panel that evaluates the finished projects. In the basic class, students are able to apply the project concepts in order to complete the task to propose a new PDA application all the while under the guidance of a mentor from the given PMI field. In the advanced class, the projects assigned to the students are actual business projects done within one of the partnered organizations. According to Dr. Richardson, these projects are one-of-a-kind opportunities for students to experience the real workplace and learn to build their professional network at the same time.

Coach Pastner as a guest speaker in Project Management ClassIn the basic class, the projects from last semester dealt with SmartPhone applications. Some of the applications tracked college basketball teams, accessed information from local Blockbuster stores, became universal remotes or identified insects through the phone’s camera. The students participate in authentic project simulations from the workplace. These activities, give them a clear insight on how project management really works by putting what they have learned in the classroom into action. Graduate student Amir Baghaipour, who took this course last year, recalled his interactions with PMI as an “enriching experience.” He was able to “become familiar with the intricacies and documentation needed to complete a simulation of a business IT project.” Amir says he has acquired more exposure to the industry than most people can obtain through an internship. U of M students hope to use the contacts from PMI to network after graduation in order to further their careers. It is a unique opportunity in which few people have the chance to partake.

Students are mentored by project manager professionals from the Memphis Chapter of PMI from organizations like AutoZone, CIBER, FedEx, Medtronic, International Paper and Sedgwick CMS. A program with such high involvement from local business professionals is hard to come by for students. Dr. Poston is well aware of the unique and valuable experience that is offered to her students. She says, “I really think there is so much value that students can gain from interaction with industry professionals. It raises the bar for their performance, introduces them to networking, and grounds theory with practical application.”

MIS undergrad courses online: A big success

February 14, 2011

MIS is proud to be one of only three departments within the college at the University of Memphis to offer undergraduate classes online. Currently there are about 300 students enrolled in online classes, as the course selection is expanding.  All required courses, except two, that are offered for a MIS degree are also offered online. The MIS Department has made huge progress in implementing the online program within the last two years and hopes to have phased in all courses and elements by the spring semester of 2012.

Students can earn an online BBA with a concentration in (MIS) management and information systems. Online course offerings provide students the opportunity to get a degree without physically being on campus. However, students can also take a variety of combinations of online or on-campus classes if desired.

With the expanding course options online, the MIS Department is hoping to attract student[b] from all over the country and even the world, as there are many advantages to taking courses online. They do not restrict students within the confines of a classroom. It also allows students to come from more diverse backgrounds, for example traveling business professionals or international students. Online courses are the more flexible option for those who may not be traditional students.

Overall, the option to take online courses is a great opportunity. Students are able to take the same classes offered on campus wherever they may be located. Although deadlines and assignments are much like traditional classes, online courses are more flexible and have advantages that reach beyond a classroom. Dr. Thomas Meservy is the online coordinator for the department and developed the certification process for the professors. He acknowledges that “we live in a knowledge economy and interacting in virtual teams is not a new concept and will continue to be very important… It is inevitable that these students will learn to use these skills from online classes. It is a great platform for their future continuous education”.

In general, the students comment about the missing the personal face to face interaction with classmates as well as faculty. In a traditional classroom there is an opportunity of learning through discussions, which may be missing online. This brought about the idea of integrating the use of Social media and other collaborative tools to bridge the gap. Dr. Brian Janz has been a pioneer in the implementation of the online courses within the department and the college. He has been teaching online courses for 4 years now including online MBA courses. He recommends using social media, such as Facebook and LinkedIn, to create a more communal atmosphere for online students. Dr. Janz notes,  “There is a place for online education in today’s world. That being said, faculty and students need to understand the differences between online and traditional “on-ground” learning in order to maximize the benefits for all. Online faculty have to make sure that online courses are prepared and designed specifically for the “virtual classroom” to achieve the same learning objectives they have for “on-ground” programs, and the students need to realize that online learning requires more self-discipline in order to stay on top of their assignments and other course requirements.”

Common misconceptions of online classes are that they are drastically different from the traditional class. However, the same professors that teach the traditional classes are also teaching the online classes. Instructors must obtain the certification in order to be eligible to teach online courses. They go through extensive training and seminars to become certified. Dr. Lloyd Brooks, MIS Department Chair, recognizes the importance of keeping the courses consistent standard, whether they are taken online or in a classroom. He says, “Each course is developed according to a checklist and our faculty is certified to match online certification standards.”

Memphis had a big presence at ICIS 2010

Last December representatives from the MIS Department traveled to St. Louis,  Missouri to participate in the International Conference on Information Systems ICIS 2011 which  is the premier professional meeting in the IS field.

MIS PhD students at ICISThe University of Memphis was a Bronze Sponsor for the event. Dr. Kettinger was on the Organizing committee of the ICIS 2010.  Overall, the University of Memphis had a big presence with 8 Ph.D. students and 9 faculty members partaking in the conference activities. The Ph.D. students worked the conference as volunteers while simultaneously obtaining an unparalleled learning experience. They did a remarkable job assisting in the management of the event, as well as taking advantage of the opportunities to further their knowledge and gaining experience from MIS prominent researchers and the Industry leaders.

Dr. Kettinger and Dr. Zhang presented their paper “Winning by playing the zones: The C-Suite and the information value chain” in the pre-ICIS SIM academic workshop.  The research focused on proposing a zonal informed strategic management framework that help senior executives position information’s role in supporting their value creation strategies. Dr. Tom Stafford presented his paper titled “Exploring Dimensions of Mobile Information Technology Dependence” in the conference proceedings.

Colin Onita at poster sessionDoctoral candidate Colin Onita feels that the doctoral consortium was a great opportunity to meet some of the distinguished researchers of the field and students from other schools and exchange research ideas and impressions about MIS as a discipline and what it means to be an MIS academic. He received great feedback and an overall positive reception of his approach on his dissertation IS Service evaluations – rational and emotional components. He also presented his work on Emotional and Rational Components of IS Service Satisfaction and their Impact on IS Service Continuance in the poster session.

Ph.D. student Deepti Agrawal recognizes ICIS as an excellent opportunity to share ideas and interact with other scholars and researchers in the field. She says, “It keeps us informed about the dialogues going on in the field of MIS research.” Furthermore, first year Ph.D. student Jeff Kaleta feels lucky to have been able to get such exposure to international MIS professionals and their work in one location, as it might be rare for others that are early in their academic programs.

MIS Advisory Council Hitting on All Cylinders

November 9, 2010Coach Josh Pastner

Over 40 IT executives from the area (and Texas!) have been busy working on behalf of the Fogelman College's MIS Department's academic programs, students, and faculty.  After last year's review and advisory role in helping to create the most innovative undergraduate curriculum in the country, the MIS Advisory Board wasted no time in digging into several new initiatives. (Pictured from left to right are Andre Turner, MIS Advisory Council Chairman Pat Ruckh, and Coach Josh Pastner).

At their recent semi-annual MIS Advisory Board Meeting held at the new University Center, board members discussed plans to create a speakers bureau for MIS courses, an innovative joint venture with the college's MILE program to offer mentoring opportunities to MIS Honors students, the creation of two scholarships for two deserving undergraduate MIS majors, as well as funding for doctoral student conferences and MIS faculty teaching awards.  A special treat for attendees was a surprise visit by former Memphis Tiger basketball star Andre Turner and Coach Josh Pastner, where the coach shared his plans for the coming basketball season.

The excitement didn't end there. The next day, several board members and their wives joined MIS Professor Brian Janz, Fogelman Director of Development Kenneth "Ziggy" Siegfried, Associate Dean Jasbir Dhaliwal, and University Provost Ralph Faudree in Dr. Faudree's suite at the Liberty Bowl to watch the football Tigers take on the UT Volunteers. Despite the score of the game, all in attendance had a great time socializing and getting to know each better.

MIS Department Recognizes Dr. Balaji Rajagopalan as 'Distinguished Alum'

October 8, 2010

Early this October, the Dr. Balaji Rajagopalandepartment of Management of Information Systems (MIS) had the opportunity to recognize a University of Memphis Alum, Dr. Balaji Rajagopalan, as a ‘Distinguished Alumni’ for his outstanding work and research in the field of MIS.

Dr. Rajagopalan currently is an associate dean and professor of Management Information Systems at Oakland University in Rochester Michigan. He started his PhD in Management Information Systems at the University of Memphis in 1992 after completing with his Masters in MIS, also at the University Memphis. Promptly, within four years of receiving his full PhD, Dr. Rajagopalan obtained his tenure as a professor at Oakland University.

As a visiting professor and scholar, Balaji has gained affiliation in several international universities located in India, China, Finland, and Taiwan. Dr. Balaji Rajagopalan has also been the recipient of over $1/2 Million in research grants and received other financial awards that combine to a total well over $600,000. Furthermore, he is well established in professional conferences with participation in over 33 presentations and proceedings. He currently serves as Program Co-Chair for AMCIS 2011, hosted in Detroit, MI next August 2011. Dr. Rajagopalan’s contributions to the field of information systems have earned him over 20 publications in multiple top journals including Information Systems Research, Journal of Business Information Systems, Decision Support Systems, and IEEE Transactions on Systems, Man and Cybernetics. With great distinction, Dr. Rajagopalan received multiple prestigious awards, including Best Published Research Paper 2007, in the top ranked journal Information Systems Research.

During his visit, Dr. Rajagopalan had presented his research on open source software development in the weekly MIS colloquium, an event where researchers can share their academic pursuits and ideas within the field of information systems ( In a separate seminar session, MIS PhD students participated in a focus discussion with Dr. Rajagopalan about his experience in research and publication. Within the session, he discussed methods for ideation of research topics and developing manuscripts for top journal publication.

To those who have been able to get know Balaji, regard him as a friendly, enthusiastic person always with a smile on his face. His willingness to help and contribute to the knowledge of others was well represented during his warm visit. The department of Management of Information Systems at the University of Memphis was pleased to receive Dr. Balaji Rajagopalan and anticipates his future visits.

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