 |
| Mar. 2013 |
Toyasaki, F., Wakolbinger, T., and Kettinger, W.J., 2013. "The Value of Information
Systems for Product Recovery Management," International Journal of Production Research, 55(4), pp. 1214-1235. Abstract
|
| Feb. 2013 |
Hwang, Y., Kettinger, W.J., and Yi, M., "A Study on the Motivational Aspects of Information
Management Practice," 2013, International Journal of Information Management, 33(1), pp. 177-184, 2013. Abstract |
| Jan. 2013 |
Park, S.C. and Ryoo, S.Y. 2013. "An Empirical Investigation of End-users’ Switching
Toward Cloud Computing: A Two Factor Theory Perspective," Computers in Human Behavior (29:1), pp.160-170. Abstract |
| Dec. 2012 |
Zhou, J., Zhao, X., Xue, L., Gargeya, V. 2012. “Double Moral Hazard in a Supply Chain
with Consumer Learning,”Decision Support Systems",(54:1), pp. 482–495. Abstract |
| Oct. 2012 |
Moeller, G., Zhang, X., and Richardson, S. 2012. "Understanding Antecedents of Interpersonal
Conflict in Information Systems Development: A Critical Analysis," Journal of Information Technology Management (23:3), pp. 12–43. Abstract |
| July 2012 |
Yun, H., Kettinger, W.J., and Lee. C.C. 2012. "A New Open Door: The Smartphone's Impact
on Work-to-Life Conflict, Stress, and Resistance," International Journal of Electronic Commerce (16:4), pp. 121–151. Abstract |
| July 2012 |
Meservy, T., Zhang, C., Lee, T., and Dhaliwal, J. 2012. "The Business Rules Approach
and Its Impact on Software Testing: A Case Study," IEEE Software, (29:4). Abstract |
| July 2012 |
Onita, C., Lee, E., Zhang, C., and Kaleta, J. 2012. "Network Enabled Meta-Search Tool
(NEST): An Answer to Harmonizing Knowledge Sourcing in a Company?," Journal of Information Technology Management, (23:2), pp. 29-31. Abstract |
| May 2012 |
Fayard, L., Lee, L., Leitch, R., and Kettinger, W.J. 2012. "Effect of Internal Cost
Management, Information Systems Integration, and Absorptive Capacity on Inter-organizational
Cost Management in Supply Chains," Accounting, Organizations and Society (37:3), pp. 168-187. Abstract |
| Apr. 2012 |
Chen, L., Meservy, T. O., Gillenson, M. 2012. "Understanding Information Systems Continuance
for Information-Oriented Mobile Applications," Communications of Association for Information Systems, (30:9), pp. 127-146. Abstract |
| Apr. 2012 |
Stafford, T.F., Zhang, X., Jackson, W., and Al-Khasawneh, A. 2012. "Global Diffusion
of Information Technology Education: A Comparison with Developing Economies," Journal of Information Technology Management (13:1), pp. 46-61. Abstract |
| Jan. 2012 |
Park, I., Cho, J., and Rao, H. R. 2012. “The effect of pre- and post-service performance
on consumer evaluation of online retailers”, Decision Support Systems (52:2), pp. 295-548. Abstract |
| Dec. 2011 |
Kaiser, Kate; Goles, Tim; Hawk, Stephen; Simon, Judith C.; and Frampton, Keith (2011)
"Information Systems Skills Differences Between High-Wage and Low-Wage Regions: Implications
for Global Sourcing," Communications of the Association for Information Systems (29:1), pp. 605-626. Abstract |
| Dec. 2011 |
Aiken, P., Gillenson, M. L., Zhang, X., & Rafner, D. (2011) Data Management and Data
Administration: Assessing 25 years of practice. Journal of Database Management, 22(3), 24-45. Abstract |
| Dec. 2011 |
Kettinger, W.J., Zhang, C. and Marchand, D.A. 2011. “CIO and Business Executive Leadership
Approaches to Establishing Company-Wide Information Orientation,” MIS Quarterly Executive (10:4), pp. 157-174. Abstract |
| Dec. 2011 |
Dhaliwal, J., Onita, C. G., Poston, R., and Zhang, X. 2011. "Alignment within the
software development unit: Assessing structural and relational dimensions between
developers and testers," Journal of Strategic Information Systems 20(4), pp. 323-342. Abstract |
| Nov. 2011 |
Jain, Radhika, Poston, Robin S., and Simon, Judith C. 2011. “An Empirical Investigation
of Client Managers’ Responsibilities in Managing Offshore Outsourcing of Software
Testing Projects,” IEEE Transactions on Engineering Management (58:4), pp. 743-757. Abstract |
| Nov. 2011 |
Hu, Tao, Poston, Robin S., and Kettinger, William J. 2011. "Nonadopters of Online
Social Network Services: Is It Easy to Have Fun Yet?," Communications of the Association for Information Systems (29:25), pp. 441-458. Abstract |
| Nov. 2011 |
Ryoo, S.Y., Kwak, S.H., and Park, S.C. 2011. "The Effects of Individual Values on
Organizational Citizenship Behaviors in Virtual Communities: Testing Mediating Effects
of User Involvement," Information-An International Interdisciplinary Journal (14:11), pp. 3639-3646. Abstract |
| Nov. 2011 |
Meservy, T. and Niederman, F., 2011. “Pulling the Plug: When to Call It a Day on Research
Projects,” Communications of the Association for Information Systems (29:24), pp. 427-440. Abstract |
| Oct. 2011 |
Cho, J., Park, I., and Michel, J. W. 2011. "How Does Leadership Affect Information
Systems Success? A Transformational Leadership Approach," Information & Management (48:7), pp. 249-312. Abstract |
| Oct. 2011 |
Marchand, D.A. and Kettinger, W.J. 2011. “Information Orientation (IO): How Effective
Information Use Drives Business Performance,” Sistemas (120), pp. 75-84. Abstract |
| Sep. 2011 |
Kettinger, W.J. and Marchand, D.A. 2011. "Information Management Practices (IMP) from
the Senior Manager's Perspective: An Investigation of the IMP Construct and Its Measurement," Information Systems Journal (21:5), pp. 385–406. Abstract |
| July 2011 |
Khawaja, S., Grover, V., Kettinger, W.J., and Guha, S. 2011. “The Successful Implementation
of Customer Relationship Management (CRM) System Projects," Database (42:2), pp. 9-31. Abstract |
| July 2011 |
Helquist,J.H., Deokar, A., Meservy, T., and Kruse, J. 2011. “Dynamic Collaboration:
Participant-driven Agile Processes for Complex Tasks,” Database (42:2), pp. 95-115. Abstract |
| July 2011 |
Mahadevan, L. and Kettinger, W. J. 2011. “Service Oriented Architecture as a Dynamic
Enabler of Customer Prioritization,” e-Service Journal (7:2), pp. 28-45. Abstract |
| July 2011 |
Yang, Y., Onita, C., Zhang, X., and Dhaliwal, J. 2011. “TESTQUAL: Conceptualizing
Software Testing as a Service,” e-Service Journal (7:2), pp. 46-65. Abstract |
| May 2011 |
Jain, R.P., Simon, J.C., and Poston, R. 2011. “Mitigating Vendor Silence in Offshore
Outsourcing: An Empirical Investigation,” Journal of Management Information Systems (27:4), pp. 261-298. Abstract |
| May 2011 |
Stafford, T.F. and Turan, A.H. 2011. “Online Tax Payment Systems as an Emergent Aspect
of Governmental Transformation,” European Journal of Information Systems (20:3), pp. 343–357. Abstract |
| May 2011 |
Hennington, A.H., Janz, B.D., and Poston, R. (2011). I'm Just Burned Out: Understanding
System Compatibility With Personal Values And Role-Based Stress In A Mandatory Usage
Context. Computers in Human Behavior, 27(3), pp. 1238-1248. Abstract
|
| Apr. 2011 |
Yun, H., Lee, C.C., Kim, B.G., and Kettinger, W. J. 2011. "What Determines Actual
Use of Mobile Web Browsing Services? A Contextual Study in Korea," Communications of the Association for Information Systems (28:1), pp.313-328. Abstract |
| Apr. 2011 |
Poston, R. and Richardson, S.M., (2011) "Designing an Academic Project Management
Program: A Collaboration between a University and a PMI Chapter." Journal of Information
Systems Education, (22:1), pp. 55-72. Abstract |
| Mar. 2011 |
Yang, Y., Stafford, T. F., and Gillenson, M., 2011. “Satisfaction with Employee Relationship
Management Systems: The Impact of Usefulness on Systems Quality Perceptions,” European Journal of Information Systems (20), pp. 221–236. Abstract |
| Mar. 2011 |
Ambartsoumian, V., Dhaliwal, J., Lee, E., Meservy, T., and Zhang, C., “Implementing
Quality Gates Throughout the Enterprise IT Production Process,” Journal of Information Technology Management (22:1), pp. 2028-2038. Abstract |
| Mar. 2011 |
Gillenson, M.L., Racer, M.J., Richardson, S.M., and Zhang, X., 2011. “Engaging Testers
Early and Throughout the Software Development Process: Six Models and a Simulation
Study,” Journal of Information Technology Management (22:1), pp. 2011-2027. Abstract |
| Jan. 2011 |
Onita, C., and Dhaliwal, J., 2011. “Alignment within the Corporate IT Unit: An Analysis
of Software Testing and Development,” European Journal of Information Systems (20:1), pp. 48-68. Abstract |
| Nov. 2010 |
Zhang, X., Dhaliwal, J., and Gillenson, M.L., 2010. “Organizing Software Testing For
Improved Quality And Satisfaction”, Journal of Information Technology Management, (21:4), pp. 1-12. Abstract |
| Sep. 2010 |
Kettinger, W. J., and Li Y., 2010. “The Infological Equation Extended: Towards Conceptual
Clarity in the Relationship between Data, Information and Knowledge,” European Journal of Information Systems (19:4), pp. 409-421. Abstract |
| Aug. 2010 |
Hwang, Y., Kettinger, W. J., and Yi, M. 2010. “Understanding Information Behavior
and the Relationship to Job Performance,” Communications of the Association for Information Systems (27:8), pp.113-128. Abstract |
| Aug. 2010 |
Poston, R. S., Simon, J. C., and Jain, R. 2010. “Client Communication Practices in
Managing Relationships with Offshore Vendors of Software Testing Services,” Communications of the Association for Information Systems, pp. 129-148. Abstract |
| June 2010 |
Kettinger, W. J., Marchand, D. M., and Davis, J. 2010. “Designing Enterprise IT Architectures
to Optimize Flexibility and Standardization in Global Business,” MIS Quarterly Executive (9:2), pp. 95-113. Abstract |
| June 2010 |
Nickels, D. and Janz, B.D. (2010). "Organizational Culture: Another Piece of the
IT-Business Alignment Puzzle." Journal of Information Technology Management, 21(3), pp. 1-14. Abstract |
| June 2010 |
Gallagher, K. P., Kaiser, K. M., Simon, J. C., Beath, C. M., and Goles, T. 2010. “The
Requisite Variety of Skills for IT Professionals,” Communications of the ACM (53:6), pp. 144-148.
|
| Mar. 2010 |
Stafford, T. and Poston, R. S. 2010. “Online Security Threats and User Intentions:
A Model of Computer Protection Motivation,” IEEE Computer (43:1), pp. 58-64. Abstract |
| Jan. 2010 |
Huq, F., Stafford, T. F., Bhutta, M., and Kanungo, S. 2010. “An Examination of Differential
Effects of Transportation in Supply Chain Optimization Modeling,” Journal of Manufacturing Technology Management (21:1/2), pp. 269-286. Abstract
|
| Jan. 2010 |
Sinclaire, J., Simon, J. C., and Campbell, C. 2010. “Does Relational Communication
Training Improve Student Satisfaction with Web-assisted Courses?” Journal of Online Learning and Teaching. Abstract |
| Dec. 2009 |
Poston, R. S., Suda, K. and Onita, C. 2009. “Information Sources Experts Consult and
Find Useful In Answering Drug-Related Questions,” eServices Journal (6:3), pp. 1-39. Abstract |
| Aug. 2009 |
Kettinger, W. J., Park, S., and Smith, J. 2009. "Understanding the Consequences of
Information Systems Service Quality on IS Service Reuse," Information & Management (46:6), pp. 335-341. Abstract |
| Aug. 2009 |
Poston, R. S., Looney, C., and Akbulut, A. 2009. “Examining the Effects of Self-Efficacy,
Computerized Sources, and Perceived Credibility in Decisions to Take Online Advice,”
International Journal of Electronic Business (7:4), pp. 321–347. Abstract |
| Aug. 2009 |
Limpornpugdee, W., Janz, B. D., and Richardson, S. 2009. "Communication Competence
Factors As Moderators To The Relationship Between User Participation And Information
Quality," Journal of Information Technology Management (XX:4), pp. 1-21. Abstract |
| Aug. 2009 |
Jensen, M., Meservy, T., Burgoon, J., and Nunamaker, J. 2009. "Automatic, Multimodal
Evaluation of Human Interaction," Group Decision and Negotiation (18:4). Abstract |
| July 2009 |
Janz, B. D. and Prasarnphanich, P. 2009. "Freedom to Cooperate: Gaining Clarity into
Knowledge Integration in Information Systems Development Teams." IEEE Transactions on Engineering Management (56:4), pp. 621-635. Abstract |
| June 2009 |
Poston, R. S., Kettinger, W. J., and Simon, J. C. 2009. “Managing the Vendor Set:
Achieving Best Pricing and Quality Service in IT Outsourcing,” MIS Quarterly Executive (8:2), pp. 45-58. Abstract |
| June 2009 |
Simon, J. C., Poston, R. S., and Kettinger, W. J. 2009. "Creating Better Governance
of Offshore Services," Information Systems Management (26:2), pp. 110-122. Abstract |
| Feb. 2009 |
Davis, J. M., Kettinger, W. J., and Kuney, D. G. 2009. “When Users are IT Experts
Too: The Effects of Joint IT Competence and Partnership on Satisfaction with Enterprise-level
Systems Implementation,” European Journal of Information Systems (18:1), pp. 26-37. Abstract |
| Feb. 2009 |
Burgoon, J. K., Twitchell, D. P., Jensen, M. L., Meservy, T., Adkins, M., Kruse, J.,
Deokar, A., Lu, S., Metaxas, D., Nunamaker, J. F., and Younger, R. E. 2009. “Detecting
Concealment of Intent in Transportation Screening: A Proof-of-concept,” IEEE Transactions on Intelligent Transportation Systems (10:1), pp. 103-112. Abstract |
| Jan. 2009 |
Janz, B. D. 2009. “Journal Self-Citation XIV: Right Versus Right: Gaining Clarity
Into the Ethical Dilemma of Editorial Self-Referencing,” Communications of the AIS (25:1). Abstract |
| Jan. 2009 |
Zhang, C., and Dhaliwal, J. 2009. “An Investigation of Resource-Based and Institutional
Theoretic Factors in Technology Adoption for Operations and Supply Chain Management,”
International Journal of Production Economics (120:1), pp. 252-269. Abstract |
| Jan. 2009 |
Hennington, A. H., Janz, B. D., Amis, J., and Nichols, E. L. 2009 "Understanding the
Multidimensionality of Information Systems Use: A Study of Nurses' Use of a Mandated
Electronic Medical Record System," Communications of the AIS (25). Abstract |
| Dec. 2008 |
Looney, C., Akbulut, A., and Poston, R. S. 2008. “Understanding the Determinants of
Service Channel Preference in the Early Stages of Adoption: A Social Cognitive Perspective
on Online Brokerage Services,” Decision Sciences Journal (39:4), pp. 821-857. Abstract |
| Sep. 2008 |
Poston, R. S. 2008. “Using and Fixing Biased Rating Schemes,” Communications of the ACM (51:9), pp. 105-109.
|
| Sep. 2008 |
Huang, Z., Janz, B. D., and Frolick, M. 2008.“A Comprehensive Examination Of Internet-EDI
Adoption,” Information Systems Management (25:3), pp. 273-286. Abstract |
| Sep. 2008 |
Hahn, J., Moon, J. Y., and Zhang, C. 2008. “Emergence of New Project Teams from Open
Source Software Developer Networks: Impact of Prior Collaboration Ties,” Information Systems Research (19), pp. 369-391. Abstract |
| July 2008 |
Stafford, M. R., Stern, B., Stafford, T. F., and Bienstock, C. 2008. “Consumer Acceptance
of Online Auctions: An Extension and Revision of the TAM ,” Psychology & Marketing (25:7), pp. 619-636. Abstract |
| Jan. 2008 |
Simon, J. C., Bullen, C., Abraham, T., Gallagher, K., and Zweig, P. 2008. “IT Workforce
Trends: Implications for Curriculum and Hiring,” Communications of the AIS (24:1), pp. 70-72. Abstract |
| Jan. 2008 |
Bienstock, C., Stafford M., Sherrell, D., and Stafford T. F. 2008. “An Expanded Model
of Logistics Service Quality: Incorporating Logistics Information Technology,” International Journal of Production Economics (113:1), pp. 205-222. Abstract |
| Dec. 2007 |
Richardson, S. M. 2007. “’Can You Hear What I See? Nonverbal Communication and the
Changing Face of TML,” Communications of the AIS (20:58). Abstract |
| Sep. 2007 |
Stafford, T. F., and Gonier, D. 2007. “The Online Research Bubble,” Communications of the ACM (50:9), pp. 109-112.
|
| Sep. 2007 |
Poston, R., Reynolds, R., and Gillenson, M. L. 2007. “Technology Solutions for Data
Accuracy and Availability Problems in Healthcare Records,” Information Systems Management (24), pp. 59-71.
|
| Aug. 2007 |
Linden, L., Kuhn, R., Parish, J., Richardson, S., Adams, L., and Courtney, J. 2007.
“Churchman Inquiring Systems: Kernel Theories for Knowledge Management,” Communications of the AIS (20:52). Abstract |
| Aug. 2007 |
Van Slyke, C., Ilie, V., Lou, H., and Stafford, T. F. 2007. “Perceived Critical Mass
and the Adoption of a Communication Technology,” European Journal of Information Systems (16:3), pp. 270-283. Abstract |
| May 2007 |
Hennington, A. H., and Janz, B. D. 2007. “Physician Adoption of Electronic Medical
Records: Applying The UTAUT Model In a Healthcare Context,” Communications of the AIS (19:5), pp. 60-80. Abstract |
| May 2007 |
Poston, R.S., Reynolds, R., and Gillenson, M. “Technology Solutions for Data Accuracy
and Availability Problems in Healthcare Records,”Information Systems Management, 2007, (24), pp. 59-71. Abstract |
| May 2007 |
Amini, M., Otondo, R., Janz, B. D., and Pitts, M. 2007. “Simulation Modeling and Analysis:
A Collateral Application and Exposition of RFID Technology,” Journal of Production and Operations Management (16:5), pp. 586-598. Abstract |
| Dec. 2006 |
Richardson, S. M., Courtney, J. F., and Haynes, J. D. 2006. “Theoretical Principles
for Knowledge Management System Design: Application to Pediatric Bipolar Disorder,”
Decision Support Systems (42:3), pp. 1321-1337. Abstract |
| Aug. 2006 |
Teo, T., Ranganathan, C., and Dhaliwal, J. S. 2006. “Key Dimensions of Inhibitors
for the Deployment of Web-Based Business-to-Business Electronic Commerce," IEEE Transactions on Engineering Management (53:3), pp. 395-411. Abstract |
| June 2006 |
Simon, J. C., Zweig, P., Kaiser, K., Beath, C., Bullen, C., Gallagher, K., Goles,
T., and Howard, J. 2006. “The Information Technology Workforce: Trends and Implications
2005-2008,” MIS Quarterly Executive (5:2), pp. 47-54. Abstract |
| May 2006 |
Muthitacharoen, A., Gillenson, M. L., and Suwan, N. 2006. “Segmenting Online Customers
to Manage Business Resources: A Study of the Impacts of Sales Channel Strategies on
Consumer Preferences,” Information & Management (43:5), pp. 678-695. Abstract |
| Jan. 2006 |
Li, Y., and Kettinger, W. J. 2006. "An Evolutionary Information-Processing Theory
of Knowledge Creation," Journal of the Association of Information Systems (JAIS) (7:1), pp. 593-617. Abstract |
| Jan. 2006 |
Simon, J. C., Thomas, A., Beath, C., Bullen, C., Gallagher, K., Goles, T., and Kaiser,
K. 2006. “IT Workforce Trends: Implications for IS Programs,” Communications of the AIS (17), pp. 1147-1170. Abstract |
| Dec. 2005 |
Kettinger, W. J., and Lee, C. 2005. “Zones of Tolerance: Alternative Scales for Measuring
Information Systems Service Quality,” MIS Quarterly (29:4), pp. 607-623. Abstract |
| Aug. 2005 |
Poston, R. S., Stafford, T. F. and Hennington, A. 2005. “Spyware: The View from the
[Online] Street,” Communications of the ACM (48:8), pp. 96-99.
|
| July 2005 |
Janz, B. D., Pitts, M. G., and Otondo. R. F. 2005. “Back to the Future with RFID:
Lessons Learned – Some Old, Some New,” Communications of the AIS (15:7), pp. 132-148. Abstract |
| July 2005 |
Chen, L., Frolick, M., and Janz, B. D. 2005. “Supply and Demand of IS Faculty: A Longitudinal
Study,” Communications of the AIS (15:7), pp. 674-695. Abstract |
| June 2005 |
Poston, R. S., and Speier, C. 2005. “Effective Use of Knowledge Management Systems:
A Process Model of Content Ratings and Credibility Indicators,” MIS Quarterly (29:2), pp. 221-244. Abstract |
| May 2005 |
Stafford, T. F. 2005. “Understanding Motivations for Internet Use in Distance Education,” IEEE Transactions on Education (48:2), pp. 301-306.. Abstract |
| Dec. 2004 |
Hackbarth, G., and Kettinger, W. J. 2004. "Strategic Aspirations for Net-Enabled Business," European Journal of Information Systems (13:4), pp. 273-285.5. Abstract |
| Dec. 2004 |
Ranganathan, C., Dhaliwal, J. S., and Teo, T. S. 2004. "Assimilation and Diffusion
of Web Technologies in Supply-Chain Management: An Examination of Key Drivers and
Performance Impacts," International Journal of Electronic Commerce (9:1), pp. 127-161. Abstract |
| Nov. 2004 |
Moores, T. T., and Dhaliwal, J. S. 2004. "A Reversed Context Analysis of Software
Piracy Issues in Singapore," Information & Management (41:8), pp. 1037-1042. Abstract |
| Nov. 2004 |
Stafford, T. F., and Gonier, D. 2004. "Gratifications for Internet Use: What Americans
Like about Being Online," Communications of the ACM (47:11), pp. 107-112.
|
| Sep. 2004 |
Kohli, R., and Kettinger, W. J. 2004. “Informating the Clan: Controlling Physician
Costs and Outcomes,” MIS Quarterly (28:3), pp. 363-394. Abstract |
| July 2004 |
Soliman, K. S., and Janz, B. D. 2004. "An Exploratory Study to Identify the Critical
Factors Affecting the Decision to Establish Internet-based Interorganizational Information
Systems," Information & Management (41:6), pp. 697-706. Abstract |
| June 2004 |
Stafford, T. F. and Urbaczewski, A. 2004. "Spyware: The Ghost in the Machine," Communications of the Association for Information Systems (14:15), pp. 291-307. Abstract |
| June 2004 |
Chen, L., Gillenson, M. L., and Sherrell, D. L. 2004. “Consumer Acceptance of Virtual
Stores: A Theoretical Model and Critical Success Factors for Virtual Stores,” DATA BASE (35:2), pp. 8-31. Abstract |
| Apr. 2004 |
Stafford, T. F., Stafford, M .R., and Schkade L. L. 2004. “Determining Uses and Gratifications
for the Internet,” Decision Sciences (35:2), pp. 259-288. Abstract |
| Dec. 2003 |
Prasarnphanich, P., and Gillenson, M. L. 2003. "The Hybrid ‘Clicks and Bricks’ Business
Model, " Communications of the ACM (46:12), pp. 178-185.
|
| Dec. 2003 |
Stafford, T. F., and Gillenson, M. 2003. "Mobile Commerce: What it Is and What it
Could Be, " Communications of the ACM (46:12), pp. 33-34.
|
| Dec. 2003 |
Chen, J., Lee, T. E., Zhang, R., Zhang, J. 2003. "Systems Requirements for Organizational
Learning," Communications of the ACM (46:12), pp. 73-78.
|
| Dec. 2003 |
Stafford T. F., and Gillenson, M. L. 2003. "Mobile Commerce: What It Is and What
It Could Be," Communications of the ACM (46:12), pp. 33-34.
|
| Nov. 2003 |
Stafford T. F. 2003. "Differentiating between Innovators and Laggards in the Uses
and Gratifications for Internet Services," IEEE Transactions on Engineering Management (50:4), pp. 427- 435. Abstract |
| May. 2003 |
Janz, B. D., and Prasarnphanich, P. 2003. "Understanding the Antecedents of Effective
Knowledge Management: The Importance of a Knowledge-Centered Culture," Decision Sciences (34:2), pp. 351-384. Abstract |
| Apr. 2003 |
Sujitparapitaya, S., Janz, B. D., and Gillenson, M. L. 2003. "The Contribution of
IT Governance Solutions to the Implementation of Data Warehouse Practice," Journal of Database Management (14:2), pp. 52-69. Abstract |
| June 2002 |
Chen, L., Gillenson, M. L., and Sherrell, D. L. 2002. "Enticing Online Consumers:
A Technology Acceptance Perspective Information & Management (39:8), pp. 705-719. Abstract |
| Feb. 2002 |
Kettinger, W. J., and Lee, C. C. 2002. "Understanding the Information Systems -User
Divide in Information Technology Innovation," Communications of the ACM (45:2), pp. 79-90. Abstract |
| Dec. 2001 |
Ranganathan, C., and Dhaliwal, J. S., 2001. "A Survey of Business Process Reengineering
Practices in Singapore," Information & Management (39:2), pp. 125-134. Abstract |
| May 2001 |
Poston, R.S. and Grabski, S. “Financial Impacts of Enterprise Resource Planning Implementation,” International Journal of Accounting Information Systems, Spring 2001, pp. 271-294. Abstract |
| July 2000 |
Marchand, D. A., Kettinger, W. J., and Rollins, J. 2000. "Information Orientation:
People, Technology and the Bottom Line," Sloan Management Review (42:3), pp. 69-80. Abstract |
| June 2000 |
Gillenson, M. L., Sherrell, D. L., and Chen, L. 2000. "A Taxonomy of Web Site Traversal
Patterns and Structures," Communications of the AIS (3:17). Abstract |
| May 2000 |
Poston, R.S. and Grabski, S. “Accounting Information Systems Research: Is it another
QWERTY?” International Journal of Accounting Information Systems, Spring 2000, pp. 9-53. Abstract |
| Sep. 1999 |
Kettinger, W. J., and Lee, C. C. 1999. "Replication of Measures in Information Systems
Research: The Case of the IS SERVQUAL," Decision Sciences (30:3), pp. 893-899. Abstract |
| Sep. 1999 |
Gillenson, M. L., Sherrell, D. L., and Chen, L. 1999. "“Information Technology as
the Enabler of One-to-One Marketing," Communications of the AIS (2:18). Abstract |
| May 1999 |
David, J., Dunn, C., McCarthy, W., and Poston, R.S. “The Research Pyramid: A Framework
for Accounting Information Systems Research,”Journal of Information Systems, Spring 1999, pp. 7-30. Abstract |
| Feb. 1999 |
Janz, B. M. 1999. "Self-directed Teams in IS: Correlates for Improved Systems Development
Work Outcomes," Information & Management (35:3), pp. 171-192. Abstract |
| Sep. 1997 |
Kettinger, W. J., and Grover. V. 1997. "The Use of Computer-Mediated Communication
in an Inter-Organizational Context," Decision Sciences (28:3), pp. 513-535. Abstract |
| June 1997 |
Guha, S., Grover, V., Kettinger, W. J., and Teng, J. T. C. 1997. "Exploring an Antecedent
Model of Business Process Change and Organizational Performance," Journal of Management Information Systems (14:1), pp. 119-154. Abstract |
| June 1997 |
Kettinger, W. J., and Lee, C. C. 1997. "Pragmatic Perspectives on the Measurement
of Information Systems Service Quality," MIS Quarterly (21:2), pp. 223-240. Abstract |
| June 1997 |
Janz, B. D., Wetherbe, J., Davis, G. B. and Noe, R. A. 1997. "Reengineering the Systems
Development Process: The Link between Autonomous Teams and Business Process Outcomes,"
Journal of Management Information Systems (14:1), pp. 41-68. Abstract |
| Mar. 1997 |
Kettinger, W. J., Teng, J. T. C., Guha, S. 1997. "Business Process Change: A Study
of Methodologies, Techniques and Tools," MIS Quarterly (21:1), pp. 55-80. Abstract |
| Sep. 1996 |
Herkness, W. L., Kettinger, W. J., and Segars, A. H. 1996. "Sustaining Process Improvement
and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation,"
MIS Quarterly (20:3), pp. 349-368. Abstract |
| Sep. 1996 |
Dhaliwal, J. S., and Benbasat, I. 1996. "The Use and Effects of Knowledge-Based System
Explanations: Theoretical Foundations and a Framework for Empirical Evaluation," Information Systems Research (7:3), pp. 342-366. Abstract |
| Jun. 1996 |
Brancheau, J., Janz, B. D., and Wetherbe, J. 1996. "Key Issues in Information Systems
Management: 1994-1995 SIM Delphi Results," MIS Quarterly (20:2), pp. 225-242. Abstract |
| Mar. 1996 |
Kettinger, W. J., Teng, J. T. C., and Guha, S. 1996. "Information Architectural Design
in Business Process Reengineering," Journal of Information Technology (11:1), pp. 27-37. Abstract |
| Oct. 1995 |
Wang, M., and Kettinger, W. J. 1995. "Projecting the Growth of Cellular Communications,"
Communications of the ACM (38:10), pp. 25-31. Abstract |
| Sep. 1995 |
Kettinger, W. J., Lee, C. C., and Lee, S. 1995. "Global Measures of Information Services
Quality: A Cross-National Study," Decision Sciences (26:5), pp. 569-588. Abstract |
| June 1995 |
Kettinger, W. J., and Grover, V. 1995. "Towards and Theory of Business Process Change
Management," Journal of Management Information Systems (12:1), pp. 9-30. Abstract |
| June 1995 |
Grover, V., Jeung, S. R., Kettinger, W. J., and Teng, J. T. C. 1995. "The Implementation
of Business Process Reengineering," Journal of Management Information Systems (12:1), pp. 109-144. Abstract |
| Mar. 1995 |
Teng, J. T. C., and Kettinger, W. J. 1995. "Business Process Redesign and Information
Architecture: Exploring the Relationship," DATA BASE (26:1), pp. 30-42. Abstract |
| Dec. 1994 |
Kettinger, W. J. 1994. "National Infrastructure Diffusion and the U.S. Information
Super Highway," Information & Management (27:6), pp. 357-368. Abstract |
| Dec. 1994 |
Segars, A. H., Grover, V., and Kettinger, W. J. 1994. "Strategic Users of Information
Technology: A Longitudinal Analysis of Organizational Strategy and Performance," The Journal of Strategic Information Systems (3:4), pp. 261-288. Abstract |
| Sep. 1994 |
Kettinger, W. J., and Lee, C. C. 1994. "Perceived Service Quality and User Satisfaction
with the Information Services Function," Decision Sciences (25:5/6), pp. 737-766. Abstract |
| Mar. 1994 |
Kettinger, W. J., Grover, V., Guha, S., and Segars, A. H. 1994. "Strategic Information
Systems Revisited: A Study of Sustainability and Performance," MIS Quarterly (18:1), pp. 31-58. Abstract |
| Sep. 1993 |
Grover, V., Jeung, S., Kettinger, W. J., and Lee, C. C. 1993. "The Chief Information
Officer: A Study of Managerial Roles," Journal of Management Information Systems (10:2), pp. 737-766. Abstract |
| Dec. 1991 |
Gillenson, M., and Stutz, J. 1991. "Academic Issues in MIS: Journals and Books," MIS Quarterly (15: 4), pp. 447-451. Abstract |
| Dec. 1985 |
Gillenson, M. 1985. "Trends in Data Administration," MIS Quarterly (9: 4), pp. 317-325. Abstract |
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