Education
Master of Business Administration, University of Jordan, 2007
Bachelor of Science, University of Jordan, 2002
Interests
Teaching Interests:
Principles of MIS; Programming for Business; Electronic Business; Systems Analysis
and Design; and Database Management Systems
Research Interests:
Business Intelligence; Strategic Value of MIS; Business Services and Processes
Selected Research
Mohammad Najjar, Aaron Smith, & William J. Kettinger, “Stuff” Happens: A Theoretical
Framework for Internal IS Service Recovery,” The Proceedings of the Sixteenth Americas Conference on Information Systems, Lima, Peru, August 2010.
Biographical Summary
Mohammad is a PhD student in the Department of Management Information Systems at the
University of Memphis. He has worked as a systems analyst and software developer in
Jordan for five years. This practical experience has shaped his research interests
into a more relevance-oriented research in fields of business intelligence, business
IS services management, and strategic MIS.
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