Department of Management Information Systems
426B Fogelman Administration Building
Memphis, TN 38152-3120

Office: 901.678.4620
Fax: 901.678.4151
Email: jdhaliwl@memphis.edu
CV:

Education
Doctor of Philosophy, University of British Colombia
Master of Business Administration, University of British Colombia
Bachelor of Science, University of Malaya

Interests
Research Interests:
Software Testing; Recommender and Intelligent Systems;  Quality of Software Services; Strategic IT Governance

Selected Research
Onita, C., and Dhaliwal, J. 2011. “Alignment within the Corporate IT Unit: An Analysis of Software Testing and Development,” European Journal of Information Systems (20:1), pp. 48-68. Abstract

Zhang, C., and Dhaliwal, J. 2009. “An Investigation of Resource-Based and Institutional Theoretic Factors in Technology Adoption for Operations and Supply Chain Management,” International Journal of Production Economics (120:1), pp. 252-269. Abstract

Teo, T., Ranganathan, C., and Dhaliwal, J. 2006. “Key Dimensions of Inhibitors for the Deployment of Web-Based Business-to-Business Electronic Commerce," IEEE Transactions on Engineering Management (53:3), pp. 395-411. Abstract

Ranganathan, C., Dhaliwal, J. and Teo, T. 2004. "Assimilation and Diffusion of Web Technologies in Supply Chain Management: An Examination of Key Drivers and Performance Impacts" International Journal of Electronic Commerce, (9:1), Fall 2004, pp. 127-161. Abstract

Dhaliwal, J. and Tung, L. L. 2000. "Using Group Support Systems for Developing a Knowledge-Based Explanation Facility," International Journal of Information Management," (20), pp.131-149.

Dhaliwal, J and Benbasat, I. 1996. “The Use and Effects of Knowledge-based System Explanations: Theoretical Foundations and A Framework For Empirical Evaluation”, Information Systems Research, (7:3), September 1996, pp. 342-362. Abstract

For a more comprehensive list of Dr. Dhaliwal's publications click here

Biographical Summary
Dr. Jasbir Dhaliwal is Associate Dean (Research and Academics) and Professor of Management Information Systems at the Fogelman College of Business & Economics of the University of Memphis. He also serves as Director of the Systems Testing Excellence Program at the FedEx Institute of Technology. He is a qualified accountant and holds MBA and PhD (Management Information Systems) degrees from the University of British Columbia in Canada.

His research interests include software testing, intelligent interface design; IT governance and technology entrepreneurship. His research has appeared in scholarly journals such as Information Systems Research, IEEE Transactions on Engineering Management, International Journal of Electronic Commerce, International Journal of Production Economics, Journal of Organizational Computing & Electronic Commerce, Knowledge Acquisition, Information & Management as well as in the proceedings of numerous international research conferences. He has also co-authored a book on E-Business Innovation that is published by Prentice-Hall/Pearson Education and has served as Program Chair of the Pacific Asian Conference on Information Systems.

His diverse international academic management experience includes: being the founding director of the first Canadian university-based research center/incubator  for electronic commerce at the Technical University of British Columbia (now Simon Fraser University); serving as Deputy Director of the Centre for Management of Technology at the National University of Singapore; directing a graduate program in information management at the Norwegian School of Management in Oslo; and serving as Chair of the Department of Information Systems at Northern Kentucky University where he launched an offering of the university’s Master of Science in Information Systems program in Moscow, Russia. He has also served as Chair  of the Department of Management Information Systems at the University of Memphis. 

He is also active internationally as an executive trainer and technology advisor completing projects for organizations such as FedEx, Johnson & Johnson, Dehart Group,  Medtronics, Unilever, Cynergy, Trans-link Logistics, Anderson Consulting, Ericsson Telecommunications, Sapura Advanced Systems, IBM, Port of Singapore Corporation, Norsk Hydro, Kontena Nasional, Alcatel Bell Shanghai, McDonnell-Dettwiler Canada, Guiness Anchor, Den Norsk Bank, Asia Pacific Institute for Information Technology, Canadian Federation of Innovation and the ASEAN-European Union Management Center.

His other interests focus primarily on modern immigrant narratives, post-national identities, nurturing global mindsets, and investing in new technology ventures.