Education
Doctor of Philosophy, Michigan State University
Master of Science, The University of Central Florida
Bachelor of Science, The University of Pennsylvania
Interests
Teaching Interests:
Project Management; Systems Analysis and Design; Advanced Systems Analysis and Design;
Information Systems Global Enterprise; Executive MBA International Residency
Research Interests:
Decision Support Systems; Web-Based Knowledge Management Applications; Recommender
and Feedback Systems; Internet-Based Dissemination of Information; System Testing
Management
Selected Research
Jain, R.P., Simon, J.C., and Poston, R. 2011. “Mitigating Vendor Silence in Offshore
Outsourcing: An Empirical Investigation,” Journal of Management Information Systems (27:4), pp. 261-298. Abstract
Stafford, T. and Poston, R. S. 2010. “Online Security Threats and User Intentions:
A Model of Computer Protection Motivation,” IEEE Computer (43:1), pp. 58-64. Abstract
Poston, R. S., Kettinger, W. J. and Simon, J. C. 2009. “Managing the Vendor Set: Achieving
Best Pricing and Quality Service in IT Outsourcing,” MIS Quarterly Executive (8:2), pp. 45-58. Abstract
Looney, C., Akbulut, A., and Poston, R. S. 2008. “Understanding the Determinants of
Service Channel Preference in the Early Stages of Adoption: A Social Cognitive Perspective
on Online Brokerage Services,” Decision Sciences Journal (39:4), pp. 821-857. Abstract
Poston, R. S. 2008. “Using and Fixing Biased Rating Schemes,” Communications of the ACM (51:9), pp. 105-109.
Poston, R. S., Stafford, T. F. and Hennington A. 2005. “Spyware: The View from the
[Online] Street,” Communications of the ACM (48:8), pp. 96-99.
Poston, R.S., Spier, C. 2005. “Effective Use of Knowledge Management Systems: A Process
Model of Content Ratings and Credibility Indicators,” MIS Quarterly (29:2), pp. 221-244. Abstract
For a more comprehensive list of Dr. Poston's publications click here
Biographical Summary
Dr. Poston is a Systems Testing Research Fellow and Associate Director of the System
Testing Excellence Program for the FedEx Institute of Technology at The University
of Memphis, and she is an Associate Professor of Management Information Systems at
the Fogelman College of Business & Economics at The University of Memphis. Dr. Poston
is a recipient of the 2006-2007 University of Memphis Alumni Association Distinguished
Teaching Award. She serves as an Associate Editor for the highly ranked Decision Sciences Journal, which publishes scholarly research that advances decision making. She also serves
as an Associate Editor for another highly ranked journal, the European Journal of Information Systems, which publishes research about the theory and practice of information systems for
a global audience. She also serves as the Organizing Chair for the International Research
Workshop on Advances and Innovations in Software Testing. Formerly, she held the position
of Vice-Chair for Sponsorship for the Special Interest Group on Human Computer Interaction.
Dr. Poston’s research focuses on understanding how individuals use credibility information
in decision support systems, web-based knowledge management applications, recommender
and feedback systems, internet-based dissemination of information, and system testing
management. Her research uses experimental laboratory techniques in a simulated on-line
information environment and qualitative interview methods. She has published articles
in publications such as Management Information Systems Quarterly, Decision Sciences Journal, Communications of the ACM, IEEE Computer, Information Systems Management, Journal of Organizational and End User Computing, International Journal of Electronic Business, Journal of Information Systems, International Journal of Accounting Information Systems, and in major international conference proceedings.
Dr. Poston has over 10 years of experience in the information systems field working
for KPMG Consulting, Educational Computer Corporation, Meta Group Research, and Convergys,
as well as consulting with several Fortune 500 companies and government agencies.
Today, she works with local organizations, such as FedEx Corporation, First Horizons,
St. Jude/ALSAC, Pinnacle Airlines, Rhodes College, and the University of Memphis IT
Division to conduct projects and educational programs. Dr. Poston received her bachelor’s
degree in Computer Science from The University of Pennsylvania (1987), master’s degree
in Accounting from The University of Central Florida (1992), and Ph.D. in Management
Information Systems from Michigan State University (2003).
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