What We Do
The MSRC, a division of the Department of Criminology and Criminal Justice, conducts socially significant research with public policy implications, research of public or private interest (e.g., polling), as well as research of theoretical or academic interest. MSRC has conducted or assisted in the conduct of numerous studies since its establishment in 2003.
Our client base includes local and state government agencies, private and non-profit groups, and university faculty and students. The survey center provides the expertise, resources, facilities, and staff for services designed to fit specific needs. For example, we can assist in the development of research questions, research design, determining appropriate populations, samples, and sample sizes, determining the most appropriate data collection method, data collection, data analysis & interpretation, and in determining the implications of results. Our services include telephone surveys, internet-based surveys, mailed questionnaires, and various types of interviews, or some combination of the above, depending on client need.
Following is a brief listing of activities with which the MSRC can provide assistance. This list is not by any means comprehensive. If you or your agency has a need not on this list, please feel free to contact us to see how we may be able to help.
- Grant development: We can specifically assist with the identification and measurement of critical concepts and the development of an effective research design;
- Needs assessments: Should a policy or program be developed to address some problem?
- Policy analysis: Is a planned policy “good”? Is an existing policy “good” or in need of revision? What might be the impact of a planned policy or what has been the impact of an existing policy?
- Program evaluation: Is a planned program “good”? Is an existing program “good” or in need of revision? This includes performance measurement, monitoring, and impact evaluation.
- Course and program assessment: Are training or educational courses accomplishing course goals? Do training or course goals contribute to overall program goals? Do your clients have the knowledge and/or skills they should have when they leave your course or program?
- Client satisfaction/employee morale: Are your clients and/or employees satisfied? If not, why not? What can be improved and how?
- Performance measures: What do you want to measure and how should it be measured?
- Various survey methodologies: Telephone surveys, web-based surveys, mailed questionnaires
- Various interviews and other qualitative methods: One-on-one interviews, group interviews, focus groups
- Statistical analysis: We can help you determine what type of data you need to answer the questions you have, determine the best way to collect it, to analyze it, to interpret it, and to apply it to address the problem(s) you have identified.