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Educational Support Program Launches Online Tutoring
For release: November 6, 2007
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Even the brightest student can get stuck on a math program at 9 p.m. on a Tuesday.  While the U of M has on-campus learning centers to offer assistance, now there’s a place to go for help without leaving home. The University’s ESP (Educational Support Program) is launching its first online service, an evening tutoring program called ESPOnline.

Students can get real-time help with accounting, math, science and writing. The program currently is using the “Ask” feature, which allows students to ask tutors questions by instant message from 8 to 10 p.m. Sunday through Thursday. They can post a question at any time and receive an answer, usually within 24 hours. Tutors will respond Monday through Friday, and students can view responses in the program’s archives at any time.

“We expect the program to be more successful for questions with short answers rather than ones requiring in-depth answers,” said Dr. Barbara Bekis, ESP coordinator. The five-week pilot study will allow program staff to make adjustments before the spring semester.

ESPOnline is a collaboration between ESP and Extended Programs. The goal is to provide tutoring to working adult students, students from satellite campuses, and others who need extra help during the evenings or can’t make it to the learning centers during their operating hours.

“Online tutoring is expected to attract students who are studying and need to contact a tutor from their study place,” said Bekis. “Students who will utilize OnLine will likely also come to the ESP Learning Centers.”

The online tutors are U of M students who regularly tutor at the ESP Learning Centers. They will offer help in accounting, including principles 1 and 2 and intermediate; all math, through Calculus 2; writing, including grammar, citations, technical issues, clarity, and organization; and science, including chemistry through Organic 2, biology, and trigonometry-based physics.

The ESPOnline Web site is www.memphis.edu/onlinetutoring.

More information about the program is available by calling 901-678-2704.

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Last updated: 03/20/2008 16:01:29
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