Administrative Process Improvement Project
University of Memphis Photo
Advising Packet for Campus Advisors

Project Scope:

  • Create packet with the necessary information needed for all advisors, new and current, to assist when advising students
  • Include Best Practices, Banner forms, UmDegree, Appointment Plus software, Guidelines, etc
  • Include PACAA (Provost Advisory Council on Academic Advising) on the decision making to approve the packet information

Project Team:

Outcomes:

Team began meeting late July to brainstorm on the types of information that is needed by  all advisors. The following were identified, formalized, new documentation created and published on the New Advising website:

  • Frequently used Banner forms and brief description 
  • Advisors Resource List
  • Quick Guide for UMdegree - assists when registering students
  • RODP FAQs
  • Student Resource Directory 

Future:

  • UMdegree Enhancements: Director of Advising, UMdegree Administrator, will work with Enterprise Administrative Services to add fields to assists advisors to easily evaluate information with advising students.

Recommendation: 

  • Standardized process for student to make advising appointments

 

 

Project Plan (requires login)

Team Mintues (reguires login)

 

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Last Updated: 4/16/14