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Day One
A Leadership Development Pilot Program for the
Graduate Students in the Masters of Health Administration program at
The University of Memphis
Overview
The Day One program is designed to equip students with experiences which will assist
them in developing personal and professional leadership skills and will enable them
to be effective on “Day One” of their chosen careers. Throughout the program, the
students will interact with community leaders and engage in a set of unique experiential
learning opportunities. These learning activities will build relationships between
community leaders and emerging young professionals to increase leadership engagement
and to retain a talented workforce for the Memphis and Shelby County communities.
As a stimulating and community-centered program of engaged leadership, the goals of
the Day One program are to:
- Develop personal and professional leadership, team-building, and problem-solving skills.
- Expose students to the Memphis community and expand their awareness of its strengths
and challenges.
- Facilitate relationships between community leaders and emerging young professionals.
- Retain Memphis talent in the local community and workforce.
Ultimately, the participants will commit to applying their knowledge and skills to
make a positive impact in the Memphis metropolitan region.
Proposed Program Design
The initiative will be implemented over a ten-month academic year. Foundational awareness
and skills to develop leadership of self and others will be established in the opening
advance at Team Trek in Heber Springs, Arkansas. These themes will be integrated into
the monthly scheduled activities to advance the programmatic goals. To complement
the formal monthly programming outlined below, Day One integrates relationship-building
activities between the students and “Community Connectors.” These individuals are
community leaders and graduates of Leadership Memphis committed to participating jointly
with the students in community-centered activities to broaden the horizons of the
emerging young professionals. Some of the one-to-two hour experiences are incorporated
as planned program activities while other experiences will be mutually selected from
a menu of options by the students and their Connectors. More than a mentorship, these
relationships are designed to connect the students to the Memphis region naturally
and powerfully.
Proposed Calendar
August
Team Trek: Opening Advance
Time: Weekend (August 22-25, 2008)
Presenter: Team Trek
Objectives:
September
High Impact Communications
Time: All Day
Topic/Presenter: Communication, writing, and presentation
(Dr. Katherine Hendrix, Associate Professor of Communication)
(Peggy Faulkner, PWF Communications Skills Associates)
Objectives:
- Create stellar presentations
- Enhance business communication skills
- Acquire effective business writing skills
- Enhance conflict negotiation skills
- Understand and resolve critical tension*
- Display effective listening and communication skills*
- Develop, organize, synthesize, and articulate ideas and information*
- Listen, hear, and respond effectively to the ideas and thoughts of others*
- Speak clearly and effectively before individuals and groups, in formal and informal
settings*
- Write clearly and effectively*
- Identify and use appropriate communication strategies based on audience characteristics
and communication goals*
- Recognize and use non-verbal forms of communication*
October
Professional Protocol
Time: All Day
Presenter: Utensil and Networking University
(Debbie Neal, President of the School of Protocol)
Objectives:
- Uncover the secrets to effective networking
- Gain professional etiquette to impress at business functions
November
Community Connections
Time: Daytime
Presenter: Leadership Memphis
Objectives:
- Introduce students to their Community Connector
- Expose students to the opportunities to involve and experience the Memphis region
- Discuss hopes and expectations for the Community Connector relationships
- Stimulate thought and discussion on the great aspects of the Memphis region and what
elements will enable the community to achieve the next level
November
Doing Business with a Diverse Workforce
Leadership Memphis Multicultural Luncheon
(A Community Connector Experience)
Time: Morning (Tentatively November 13)
Presenter: Leadership Memphis
Diversity Memphis
Benjamin Hooks Institute for Social Change
Objectives:
- Understand the influence of racial and ethnic backgrounds
- Explore the challenges and opportunities of a diverse workforce
- Recognize cultural communication styles
- Leverage team diversity as an employee and manager
- Work effectively with other professionals*
December
Competing in the Global Economy
Time: To Be Determined
Presenter: Chamber of Commerce
Objectives:
- Understand the economic future of the Memphis region
- Maximize organization “profit” in a global economy
December
Leadership Memphis Holiday Party
(A Community Connector Experience)
Time: December 2, 2008
Presenter: Leadership Memphis
Objectives:
- Network with prominent community leaders
- Practice communication and networking strategies
January
Simulated Society
Time: Daytime
Presenter: Assisi Foundation
Objectives:
- Become a local actor and global citizen
- Acquire problem-solving skills to tackle daily issues in governing society
- Navigate the challenges of power, trust, and leadership
- Appreciate social processes and the most effective ways to achieve goals
- Strengthen decision-making skills
- Demonstrate the ability to make choices*
- Understand internal/external system structures and social, cultural, economic, financial,
and political issues/factors*
February
Business Ethics: Choosing Right or Right
Time: Daytime
Presenter: Leadership Memphis
(David Williams)
Objectives:
- Refine the ability to make moral choices
- Understand the intricacies of right vs. right decisions (when choices are not black
and white)
- Recognize the most effective strategies to build trust and establish credibility
- Practice ethical leadership in simulated scenarios
March
Sold on Memphis
Leadership Memphis Community Leadership Breakfast
Time: Daytime (Tentatively March 5)
Presenter: Memphis Convention and Visitors Bureau
Leadership Memphis
Objectives:
- Appreciate the strengths and challenges of the Memphis region
- Build a positive Memphis mindset
- Understand the distinctiveness of the Memphis region
- Learn how talent, innovation, and connectivity are critical to regional success
- Network with local leaders sold on Memphis
April
Civics of the City: A Conversation with Local Elected Officials
Time: Evening
Presenter: MPACT Memphis
Objectives:
- Dialogue with elected officials about key issues facing the region
- Gain resources to convert knowledge into action
- Leverage the political landscape without being a politician
- Build connections with young professionals committed to Memphis
May
Closing Ceremony
Time: Evening
Presenter: University of Memphis
Objectives:
- Connect learning from Day One
- Recognize certification as a Day One Leader
Addendum A
Proposed Community Connector Experiences
These experiences are designed to be one-to-two hours in length and shared with the
Community Connector and student who will be from different backgrounds. Student/connector
pairings may choose to form a group with other teams for a more dynamic and substantive
interaction.
Participate in a City Council or County Commission meeting and dialogue about the
content and process.
- Participate in a Memphis City or Shelby County School Board meeting and dialogue about
the content and process.
- Participate in two neighborhood association meetings (of different communities) and
dialogue about the similarities and differences.
- Take advantage of an arts or cultural experience unique to Memphis (Brooks Museum
of Art, Memphis Botanic Gardens, Memphis Zoo, Stax Museum, Sun Studios, etc.).
- Take advantage of a historical experience unique to Memphis ( Slave Museum, Memphis
Civil Rights Museum, Victorian Village, etc.).
- Ride the trolley or take a MATA bus to your destination to identify the strengths
and opportunities for growth of public transit in Memphis.
- View Crash with a group of individuals from diverse backgrounds and dialogue about your observations
of the key movie themes.
- Attend a worship service with someone from a different faith background.
- Share a meal with someone of a different background at a locally owned, uniquely Memphis
restaurant.
- Experience the green spaces in Memphis and dialogue about strengths and opportunities
for growth.
- Volunteer for a service project to help a local Memphis cause.
The possibilities are endless:
Think outside of your comfort zone!
Think experiencing the real Memphis!
Think learning from someone of a different background!
* These objectives are consistent with the competencies of the Masters of Health Administration
Accrediting Body.
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