Strategic Plan
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Goal: Campus Culture and Service Excellence

Goal: Campus Culture and Service Excellence - Create a campus culture that advances shared governance and sustains and supports operational and service excellence

Enhance campus shared governance and transparency

  • Effectively engage faculty, students, and staff in planning and decision-making processes
  • Increase transparency and communications surrounding planning, budget processes, and outcomes

Enhance collaboration, cooperation and communication across campus

  • Enhance planning and communication across divisions
  • Strengthen cross-divisional and program communication; create and sustain meaningful collaborations

Encourage and support the professional development and engagement of faculty and staff

  • Provide professional training and career development, including leadership development
  • Identify human resource and compensation issues for faculty and staff

Increase the efficiency of the University's operations

  • Strengthen institutional administrative process improvement
  • Conduct annual reviews of administrative functions
  • Improve space utilization to maximize resource use
  • Review and implement space allocations to create synergy among academic disciplines and within administrative units

Create a service-oriented campus culture in all units

  • Improve customer service based on input from internal and external customers
  • Institute recognition and incentives for faculty and staff delivering high quality service

Be responsible stewards of our resources - physical, financial and technological

  • Develop and employ reporting tools for academic and administrative analytics
  • Continue improvement of departmental and financial administration
  • Enhance the effectiveness of research administration and policies

Download the Strategic Plan

Download the PDF:
Defining Our Future: University of Memphis Strategic Plan

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Last Updated: 1/23/12