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TRiO Programs
405 Mitchell Hall
Phone - 901-678-2351
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Our goal is to provide SSS participants at the U of M with the support and skills needed to remain in college and complete a degree program.
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Application Denied -
takes on indepth look at credit reports, providing information about credit scores, credit agencies, and practical tips for improving credit.
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Cory Major is a native of West Helena, Arkansas. He first came to the University of
Memphis (then Memphis State University) as an undergraduate student in 1992. During
his years as an undergraduate, he was very involved as a student leader. His student
leadership experiences included serving as president of the Black Student Association,
a student representative on the University Social Discipline and Appeals committees,
Vice President of the National Pan-Hellenic Council, and a University Yearbook staff
member. He went on to complete his undergraduate studies through Excelsior College
in Albany, NY, receiving a Bachelor of Science degree in Liberal Studies with concentrations
in English and Journalism. Immediately, Mr. Major began his graduate studies at the
University of Memphis. He holds a Master of Science degree in Leadership and is currently
pursuing a Doctorate of Education in Higher Education.
Cory possesses a passion for helping students attain their goals. He believes strongly
in the ability of all students to succeed with determination, hard work, institutional
resources, and academic and personal support.
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| Janet Robbins is the Project Assistant for the TRiO Student Support Services. She
is a native of Texas, but has become a Memphian after living here many years. Ms. Janet brings many years experience in administration, accounting and computers
to our department. Her passion for helping young people and students attain their goals shows in her
support of the students she meets through the office and her work with the Boy Scouts
of America. She believes in the ability of all students to succeed with determination
and personal support.
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Manuel Thompson, who is originally from Tupelo, Mississippi, came to the University
of Memphis as an undergraduate student. Throughout his undergraduate career at the
U of M, Mr. Thompson was involved in several organizations including: the Student
Activities Council, Black Scholars Unlimited, the Black Student Association, the Youth
Opportunity Movement of Memphis, and Phi Beta Sigma Fraternity, Inc.
As an alumnus of the University of Memphis with a Bachelor of Business Administration
degree in Management Information Systems and a Master of Business Administration degree,
Manuel Thompson brings a unique background that includes experience as an Assistant
Coordinator with another U of M STEM-related project. In addition to this, he has
over six years of experience in Information Technology in various Technical Support
roles and Application Administrator roles in the biopharmaceutical industry, banking
industry, and manufacturing industry.
Mr. Thompson has a passion for helping and guiding others. It is his aim to help guide
students through some of life’s stumbling blocks and assist them in achieving success
and fulfilling aspirations.
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Katrina Heard
Project Coordinator
Classic Student Support Services
kheard@memphis.edu
901-678-2351
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| Katrina Heard has adjusted to Memphis quite nicely from her hometown of Sacramento,
CA. She is a graduate of California State University, Sacramento with a Bachelor’s
in Communication Studies and a Master’s in Educational Administration. Prior to her
appointment with Student Support Services, her professional career has included serving
as a Student Personnel Assistant, Minority Affairs Coordinator, Educational Facilitator,
and Adjunct Instructor. Ms. Heard’s philosophy of the higher education experience
can be summarized by a quote by Martin Luther King Jr.,”The function of education
is to teach one to think intensively and to think critically. Intelligence plus character
----that is the goal of true education”.
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Pepper Walker came to Memphis by way of Spring Hill, TN some time ago. The move
was prompted by an effort to pursue her educational objectives at The University of
Memphis. Her educational credentials include a Bachelor of Arts degree in Communications,
Master of Science degree in Counseling, and she is a Certified Rehabilitation Counselor.
She is a devout member of the Quince Church of Christ where she serves as a teacher.
She is also a member of Zeta Phi Beta Sorority, Inc. Excelling in education, extracurricular
and service activities has always been important to her. Her philosophy can be summed
up by the infamous words of Frederick Douglas, "Without a struggle, there is no progress.
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Naomi Martinez-Jones
Retention Counselor
Student Support Services/STEM
nmrtnzjn@memphis.edu
901-678-2351 |
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Naomi Martinez- Jones was born and raised in Colorado Springs, Colorado. She attended
the University of Northern Colorado in Greeley, Colorado, where she obtained her Bachelor’s
of Arts degree in Special Education and her Master’s of Arts degree in Educational
Leadership. While at the University of Northern Colorado, Naomi was involved in Pi
Lambda Chi Latina Sorority, Diversity Counsel, Best Buddies, and volunteered with
a local church that provided events for adults who have disabilities. She was also
a member of Student Support Services.
Naomi has partaken in TRiO since middle school and continued throughout College. She
understands the importance of such programs in preparing and assisting students with
their educational goals. According to Naomi, it would have been difficult for her
to navigate through college without the assistance of Student Support Services. As
a result of her experiences, she is committed to helping TRIO students succeed in
college.
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Desmond A. Robinson
Retention Counselor
Classic Student Support Services
drobnsn2@memphis.edu
901-678-2351
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Desmond A. Robinson is a native of Memphis, TN who received his Bachelor of Arts
in Communications from the University of Memphis. During his tenure at the university,
Desmond was very active with the Black Student Association and Alpha Phi Alpha Fraternity,
Inc. – serving as president of both organizations. His involvement included a number
of other campus organizations both on campus and in the community at-large, which
resulted in his induction into the Carson Circle in 2008. He was also named Mr. University
of Memphis in Fall 2007.
Desmond recently completed his Masters of Arts in Education with a specialization
in Higher Education and Student Affairs at Louisiana State University. While at LSU,
he was involved with a number of student success programs through the office of First
Year Experience such as Welcome Week, the Tiger Transition Team peer mentoring program,
and the Black Male Leadership Initiative. His work with his fraternity continues as
he is on the national leadership team for its College Life to Corporate Life Initiative.
With the words “the great aim of education is not knowledge but action” by Herbert
Spencer in mind, Desmond aims to support students through their academic journey by
assisting them in reaching their highest potential.
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