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Student Support Services

Our goal is to provide SSS participants at the U of M with the support and skills needed to remain in college and complete a degree program.


E-Workshops

E-Workshop Highlight

Application Denied takes on indepth look at credit reports, providing information about credit scores, credit agencies, and practical tips for improving credit.

Meet the Staff
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Cory Major
Project Director
Student Support Services
cmajor@memphis.edu
901-678-2351

Cory Major is a native of Lexa, Arkansas. He first came to the University of Memphis (then Memphis State University) as an undergraduate student in 1992. During his years as an undergraduate, he was very involved as a student leader. His student leadership experiences included serving as president of the Black Student Association, a student representative on the University Social Discipline and Appeals committees, Vice President of the National Pan-Hellenic Council, and a University Yearbook staff member. He went on to complete his undergraduate studies through Excelsior College in Albany, NY, receiving a Bachelor of Science degree in Liberal Studies with concentrations in English and Journalism.  Immediately, Mr. Major began his graduate studies at the University of Memphis.  He holds a Master of Science degree in Leadership and is currently pursuing a Doctorate of Education in Higher Education.

He has a wide range of experiences in student services, and is currently the Director of Student Support Services at The University of Memphis.  Prior to this position, he worked in Academic Status and Retention Services and Career Services at the U of M.  His prior experiences in higher education include working in Multicultural/Minority Affairs at both Rhodes College and the University of Tennessee at Martin. He also worked as the High School Relations Coordinator and Youth Services Coordinator at Phillips Community College in Helena, AR.

Cory possesses a passion for helping students attain their goals. He believes strongly in the ability of all students to succeed with determination, hard work, institutional resources, and academic and personal support.

Gina A. Moore
Administrative Secretary
Student Support Services
gmoore2@memphis.edu
901-678-2351
Gina Moore is the Administrative Secretary for Student Support Services. She is a native Memphian. She attended DeVry Institute of Technology in Dallas, Texas. Gina brings extensive administrative and customer service experience to this position. Her responsibilities include maintaining her director's calendar and schedule; updating the student database; submitting Bi-Weekly and Monthly Payroll Timesheets; processing invoices for payment and welcoming students and visitors to the department in addition to a host of other duties.

Katrina Heard
Career & Personal Counselor
Student Support Services
kheard@memphis.edu
901-678-2351
Katrina Heard has adjusted to Memphis quite nicely from her hometown of Sacramento, CA. She is a graduate of California State University, Sacramento with a Bachelor’s in Communication Studies and a Master’s in Educational Administration. Prior to her appointment with Student Support Services, her professional career has included serving as a Student Personnel Assistant, Minority Affairs Coordinator, Educational Facilitator, and Adjunct Instructor. Ms. Heard’s philosophy of the higher education experience can be summarized by a quote by Martin Luther King Jr.,”The function of education is to teach one to think intensively and to think critically. Intelligence plus character ----that is the goal of true education”.

Pepper E. Walker
Instructional Services Counselor
Student Support Services
pwebster@memphis.edu
901-678-2351
Pepper Walker came to Memphis by way of Spring Hill, TN some time ago. The move was prompted by an effort to pursue her educational objectives at The University of Memphis. Her educational credentials include a Bachelor of Arts degree in Communications, Master of Science degree in Counseling, and she is a Certified Rehabilitation Counselor. She is a devout member of the Quince Church of Christ where she serves as a teacher. She is also a member of Zeta Phi Beta Sorority, Inc. Excelling in education, extracurricular and service activities has always been important to her. Her philosophy can be summed up by the infamous words of Frederick Douglas, "Without a struggle, there is no progress."

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Text Only | Print | Got a Question? Ask TOM | Contact Us | Memphis, TN 38152 | 901/678-2000 | Copyright 2009 University of Memphis | Important Notice | Last updated: 11/16/09 20:11:51
Student Support Services | 405 Mitchell Hall | Memphis, TN 38152-3520 | Office Hours: Monday - Friday 8:00 AM - 4:30 PM