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UMparent E-news: November/December 2012 Edition

This time of year can be very stressful for students as the semester comes to a close. If students need help, they should look to those who have experience with
tests, be it their parents, brothers and sisters who have taken the same class, friends, or a tutor. The University has a dedicated staff of advisors who will do everything they can to help with scheduling, registration, and academic issues.

You and your student may feel excited and anxious. It is important to remember that students keep their own schedule at school. This may cause conflict with
parental expectations about family activities, so it is helpful to discuss these expectations prior to your student returning home.

What Parents Can Do:

  • Send a “Coping with Finals” package with your student’s favorite snacks or goodies.
  • Remember that although we want our students to call home everyday and tell us their triumphs and tribulations, there may be times when they need to sort through things themselves.
  • Ask questions and offer advice, but avoid telling them what to do.
  • Welcome your student home for winter break!

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Calendar and Dates

Below are a few of the important upcoming dates and deadlines. To stay up to date on all dates, deadlines, and University events, please check out our UMparents Calendar.

December 1: Residence Hall $200 Spring Semester rental prepayment due

December 5: Classes End for Full Semester and 2nd Session Courses, ESP Closes

December 6: Study Day (classes do not meet)

December 7-13: Final Exams

December 11: Priority and On-campus Resident Permit Sales begins, 9:00 am

December 14: Residence Hall Check-out deadline

December 16: Fall 2012 Commencement

December 20: Official Grades Available

December 24-January 1: Holiday Break (University closed)

January 15-16: Residence Hall Check-in

January 16: Spring 2013 Fee Payment Deadline, 4:30 pm

January 17: First Day of Classes, Spring 2012

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Administrator Spotlight: Julie Johnson

Julie JohnsonJulie Johnson is the Vice President for Advancement at the University of Memphis. She has served as Vice President since 2005. The Advancement Division is responsible for all University, college and school fundraising, oversight of the University's Foundation, alumni and constituent programming and other support activities. The Division also works very closely with the Board of Visitors and U of M Foundation Board of Trustees providing administrative and advisory support to its officers and members.

The Development unit coordinates and implements fundraising programs through annual giving, major gifts and planned gifts. The comprehensive Alumni & Constituent Relations program promotes lifelong meaningful connections between alumni and their alma mater and engages community friends and supporters.  In partnership with and under the auspices of the University of Memphis Foundation, the division maintains, stewards and invests private resources and distributes them to University programs in accordance with donor directives. 

Johnson participates in professional development initiatives offered by the Council for the Advancement and Support of Education (CASE), the National Society of Fund-Raising Executives (NSFRE). She holds the professional designation of Certified Fund Raising Executive (CFRE), conferred by the international organization of the same name. The organization certifies fundraising professionals who demonstrate the knowledge, skills, and commitment to the highest standards of ethical and professional practice in serving the philanthropic sector.

As Vice President of the Advancement Division, Johnson takes pride in the continued growth of fundraising and alumni participation, currently at an institutional high.  The Advancement team continues to build fundraising capacity, to provide exceptional donor relations and stewardship, to inspire and cultivate alumni affinity and involvement, and to enhance the image and reputation of the University of Memphis.

Message to Parents: “College is a time of exploration and learning for both students and families. At the University of Memphis, we welcome parents as integral, vital members of the University community and recognize that parents are an important partner in student success.”

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Student Spotlight: Hunter Dawson, Class of 2013

Hunter DawsonHunter Dawson is the son of Jimmy Dawson and Lisa and Jonathon Marshall. He is a native of Tipton County and graduate of Brighton High School. Hunter is a senior, Criminology and Criminal Justice major and Legal Thought minor. After graduating from the University of Memphis in the spring of 2013, Hunter plans to continue his education at the Cecil C. Humphreys School of Law at the University of Memphis.

Hunter believes that through hard work and determination that his dreams can come true. Hunter has been involved in over ten different organizations at the University of Memphis including: the Student Ambassador Board, Tiger Elite, Student Government Association, Freshman Senate, Tennessee Intercollegiate State Legislature, Up till Dawn, Zeta Beta Tau, Mock Trial, Christian Student Center, Student Grade Appeal Board, Blue Crew, Future Alumni of Memphis (FAM), Spanish Club, and College Republicans. Hunter also applies the skills he has obtained at the University of Memphis as a dedicated and enthusiastic tour guide to encourage potential students to attend the University that will give them the opportunity to truly become dreamers, thinkers and doers. Hunter says, “I love the University of Memphis and it has transformed my life in remarkable ways. I believe that nothing good comes easy, and anything worth having is worth standing up and fighting for. Go Blue, Go Grey, Go Tigers."

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General News

New Diversity Director Named at University of Memphis. Dr. Karen Weddle-West, Vice Provost for Graduate Programs, has been appointed director of Diversity Initiatives at the University of Memphis. Read more here..

U of M President Shirley Raines Named "Woman of Achievement". U of M President Shirley Raines has received the Woman of Achievement Award from Women in Higher Education in Tennessee (WHET). Read more here...

Noted Professor Will Discuss Her Approach to World Peace at U of M. Dr. Valerie Hudson will reveal her groundbreaking conclusions about how to promote peace in the modern world during a lecture at the U of M. Read more here...

Campus Card Office. Students can manage their Campus (ID) Card online 24/7 at the Campus Card Office website. If their card is misplaced, lost or stolen, they need to immediately log in to deactivate their card to prevent unauthorized use. If they find their misplaced card, log in to activate it. View card balance(s) and meal plan balances (if applicable). Students can also add additional funds to their card using a credit card.

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Bursar's Office

Registration for Spring '13 is up and running! Students who have outstanding debts may have a hold on their student account, preventing them from registration or accessing grades. Students should check their accounts online on TigerXpress (through the Account$ tab on the myMemphis portal) to ensure that they do not have charges that would prevent them from registering.

For important fee payment deadlines and other important information, please click here to visit our website. Students remain responsible for completing the fee payment process by the appropriate fee payment deadline, even if they do not receive or open the fee invoice.

Fees are now available for viewing on TigerXpress. Invoices will be available online on TigerXpress beginning December 10, 2012. Emails will be sent to students and authorized users notifying them when invoices are available.

Students will be able to sign up for the installment payment plan for the Spring '13 term, beginning December 10, 2012.

Please encourage your student to enroll in eRefunds (direct deposit) on TigerXpress for earliest refund of Spring excess financial aid/scholarship. Students should sign up for direct deposit before January 12, 2013, in order for funds to be disbursed by direct deposit.

Students can enroll you as an Authorized User so that you can receive email notification when invoices are available. You can also view and pay the outstanding balances on TigerXpress!

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Residence Life

The $200 Spring Semester rental prepayment is due by December 1, 2012. The remainder of the Spring 2013 rent must be paid by January 15, 2013, for the 2013 Spring Semester. Payments may be paid in advance online through TigerXpress, by mail to The University of Memphis, Bursar's Office, P. O. Box 1000, Department 313, Memphis, TN 38148-0313 or in person in 115 Wilder Tower. If a resident is receiving financial aid or is unable to make payment in full, the resident may be placed on an installment plan. There is an additional charge of $40.00 added to your account if you are placed on the installment plan. If you are receiving financial aid or scholarships for the Spring 2013 Semester, all aid will be applied toward any debts owed the University, such as rent.

Fall 2012 Closing

The University of Memphis residence halls will close for the Semester Break on Friday, December 14, 2012, at 3 PM.  All residents are required to leave the residence halls 24 hours after their final exam, unless they are involved in Commencement Exercises. 

Residents of Carpenter Complex and the Living Learning Complex do not have to vacate their rooms during the Semester Break unless their Spring 2013 room assignment has been canceled.

Residents required to vacate their rooms during Semester Break will not be allowed to remain or be readmitted to the buildings during the Semester Break.  The residence hall staff will not be available to permit reentry into the buildings after closing.

Residents of Richardson Towers, Rawls, Smith, South, and Mynders are required to sign up for an appointment to check out and surrender their room keys to their resident advisors before they leave.  Residents of the Living Learning Complex and Carpenter Complex should sign up for a room inspection. 

Students who are not returning to the residence halls in the Spring must officially check out of the room no later than 3 PM on December 14 and cancel in writing with the Residence Life and Dining Services Office in 011 Richardson Towers.

Students who are returning for the Spring are not required to remove their belongings from their rooms during the break; however, they should take all valuables and possessions needed during this time period.

The buildings will reopen at 1:00 pm on January 15, 2013.

Spring 2013 Check-In Dates

Tuesday, January 15 and Wednesday, January 16, 1 PM – 4:30 PM

All assigned rooms must be claimed by 4:30 PM on Wednesday, January 16, 2013.  Residents failing to properly check into their rooms by the above stated deadline will forfeit their room assignment and their $200 rent prepayment.  In order to prevent the room and rent prepayment from being forfeited, the student must contact the Residence Life and Dining Services Office, 011 Richardson Towers, 901-678-2295 and request to be placed on the Late Arrival’s List if the student will be late checking into the room.

Spring 2013 Room Cancellation

Fall contracts are for both the fall and spring semesters. Students who are not returning for the Spring 2013 Semester were required to cancel in writing by November 1. Residents who cancel now are responsible for the $200 Spring rent prepayment. All cancellations must be submitted in writing to the Residence Life and Dining Services Office in 011 Richardson Towers.

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Dining Services

The end of the Fall Semester is not too far away. Load up your student's Dining Dollars and fuel them up for Finals! You can add Dining Dollars to your daughter or son's campus card by clicking here. Don't forget to visit for information on our location hours and meal plans for the Spring Semester.

Meal Plan Information

Spring Semester Meal Plans are now available! Three different meal plans are offered to fit any lifestyle on campus. These include the All Access Meal Plan, 160 Block and 80 Block. Each come with an set amount (or unlimited with the All Access) of meals to the Fresh Food Company along with $200 Flex Bucks (which can be used at any Tiger Dining location on campus)! Click here to learn more about these particular meal plans!

The All Access Meal Plan is your student's "VIP status" to dining on campus. With unlimited meals to the Fresh Food Company, your student will also receive FREE CHICK-FIL-A each week for the Spring Semester! You're student will also receive a VIP Coupon Book worth $115.00 as well! To sign up, upgrade or any questions about this NEW offer, please call 901-678-5202.

Spring 2013 residents will have the opportunity to make adjustments to their meal plans until January 16, 2013.

Residents who have a meal plan and would like their $300 Dining Dollars applied to the cost of their meal plans, may request this through the Campus Card office, until January 16, 2013. After the request is submitted online, the amount will be credited to the account balance on TigerXpress.

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Campus Card


Beginning November 26, students who were assessed Dining Dollars for the fall 2012 semester will be able to login to their Campus Card account to request their Dining Dollars refund.

Fall refund requests may be submitted online from November 26, 2012 - December 13, 2012. Once submitted, students will receive an email confirmation.

Dining Dollars will be available for spending through December 13, 2012 even if the refund request is submitted November 26.

Refunds will be processed from December 14, 2012 through December 21, 2012. During this time, Dining Dollars will not be available for spending. Refunds will be completed by December 21, 2012 (eRefunds will post to accounts 12/21/12 and checks will be mailed12/21/12). The refund will be processed to the student’s eRefund (direct deposit) account through TigerXpress. If no refund payment profile exists in TigerXpress, a check will be mailed to the address on file with the University. Sign up for eRefund on TigerXpress.

Any unused Dining Dollars will remain on the student’s account for use unless a refund request is submitted during the specified period.

If a refund request is submitted and the balance is $5.00 or less, that balance will remain on the student’s Dining Dollars account.

Please note that any amount owed to the University will be deducted from the student’s available balance in the account prior to the processing of a refund or transfer.

For additional information, click here.

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Educational Support Programs (Tutoring)

Only a few weeks remain in the semester and Tutoring @ ESP is here to help your student finish academically strong! Tutoring is available for all students and all subjects! Your student is encouraged stop by to meet Fredrika Cowley, ESP Learning Specialist, any time Monday through Friday, 8:00-4:30 in the Academic Enhancement Learning Center, Mitchell 207, for consultation on academic improvements including:

  • Study Strategies
  • Note Taking
  • Time Management and
  • Test Preparation

Weekly seminars cover topics relevant to the time of the semester. Schedules for tutoring at other ESP Learning Centers can be found by visiting the ESP website. ESP can be contacted via email at or via telephone at (901)678-5226.

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Academic Internships

Each year about 5,000 University of Memphis students participate in internships. The National Association of Colleges and Employers and the National Survey of Student Engagement highlight the value of high quality internships. U of M students representing various majors receive academic credit for internships including the Green Internships Program and the Washington Center Internships Program. 

For additional information about internships, contact Dixie R. Crase, Director of Academic Internships,

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Career Services

Winter Break To-Do List

Winter Break is truly just around the corner, and after a period of well-deserved relaxation, here are some suggestions for your student to be proactive while they are away from the University.

  • Update their resume, or if they don't have one, use the time to create one. For assistance, visit the Career Services Resume Writing Tips webpage for tips and help.
  • Encourage your student to start looking for an internship or co-op position for the summer. They can begin with the Office of Academic Internships for more information.
  • Students may continue to explore what they wish to major in or research possible options within their major of choice using the Focus 2 system available through Career Services.
  • Is your student considering graduate school? Students can learn about the offerings at the University of Memphis through the Graduate School.
  • Has your student reflected on their skill set lately? Do they have the skills they need for the jobs they wish to pursue? Now is the time to make a plan to develop those key skills.
  • Does your student need interview attire as they prepare for job fairs and interviews for spring semester? Winter Break is a perfect time to go shopping, or perhaps this could be a holiday gift!

Please encourage your student to visit Career Services for any of their career development needs.

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Information Technology

Print Funds… Adding Pages to a Student Account

As the end of the semester approaches, some students have used their printing allotment of 500 pages/semester. If your student finds they need to add print funds to their account, two methods are available.

Online Store – Pay for Printing (allow up to 48 hours)

  • Funds can be purchased by visiting the Pay For Printing online store. Please allow up to 48 hours to process your order.
  • At the Pay for Printing website students can securely purchase pages with a credit card at $0.05 each in 100 page increments.

On campus option available during business hours

  • Students need to go to the Bursar's Cashier window in Wilder Tower to purchase additional pages and obtain a receipt.
  • The receipt from the Bursar should then be taken to the umTech Helpdesk in the Administration Building, Room 100.

For additional information click here.

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Campus Recreation Intramural Services and CCLT

To help students cope with end-of-semester stress, Campus Recreation Intramural Services and the Counseling, Tutoring and Testing Partnership are hosting two free Stress Relief events at The University of Memphis Student Recreation and Fitness Center, 620 Echles St.

A High-Energy Stress Reliever Workout will be held from 6 to 7 p.m. on Monday, Dec. 3.

  • This event will help students work off end-of-semester stress through a fun, high-energy cardio workout, led by Fitness Instructor Jaime Jones.

A Relaxation Stress Reliever Workout will be held from 6 to 7 p.m. on Tuesday, Dec. 4.

  • This relaxing, yoga-based workout will be led by Yoga Instructor Steve Black. Students are encouraged to attend one or both of these workouts to learn healthy ways to manage stress. For more information, call the Recreation Center at 678-2811 or click here.

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For athletic schedules, click here.

To purchase tickets to UofM sporting events, click here.

Men's and Women's Soccer Net Team Academic Awards. Both the University of Memphis men's and women's soccer programs earned the National Soccer Coaches Association of America (NSCAA) College Team Academic Award for the 2011-2012 academic year. Read more...

Tiger Football: The University of Memphis football team (4-8, 4-4 C-USA) ended the 2012 season with their best offensive outing in 20 games, totaling nearly 450 yards of offense, to get their third-straight victory for the first time since 2008 and hand Southern Miss (0-12, 0-8 C-USA) a 42-24 loss. Read more...

Men's Basketball: After trailing by as many as 14 in the first half, the Memphis men's basketball team (3-2) went on a 25-6 run to push past Northern Iowa (3-3) in the final game of the Battle 4 Atlantis. Read more here...

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Fun Fact & Quote

Fun Fact: Each semester more than 200 U of M students provide volunteer note taking services to fellow students with disabilities. Their generosity helps the University keep costs down, while providing quality accommodations to disabled students.

Quote: "The beautiful thing about learning is that no one can take it away from you." - B.B. King

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November/December 2012

Calendar and Dates

Administrator Spotlight

Student Spotlight

General News

Bursar's Office

Residence Life

Dining Services

Campus Card

Educational Support Program (Tutoring)

Academic Internships

Career Services

Information Technology

Campus Recreation and CCLT


Fun Fact & Quote

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Last Updated: 1/7/13