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Parent Handbook: Health and Safety

Campus Safety

The University is committed to keeping all students, faculty, staff, and visitors safe.  Police Services is a full-service police agency which serves the University of Memphis community.  There is also a Memphis Police Department station on the edge of campus.  The University of Memphis has the distinction of being the safest metropolitan campus in the State of Tennessee. Click here for the 2012 Campus Security and Fire Safety report.

Police Services
Emergency: 901.678.4357 (901.678.HELP)
Non-Emergency: 901.678.3848


Tiger Patrol

Students that are on campus at night and who do not feel comfortable walking to their car or dorm can call on Tiger Patrol. Tiger Patrol will pick up students all around campus and escort them to their car or to their residence hall. Normal hours for the Fall and Spring semesters are from 6:00 pm to 2:00 am seven days a week.

Tiger Patrol Escort Program
901.678.4663 (901.678.HOME)


Emergency Notifications (TigerText)

In the event of an emergency on campus, the University of Memphis offers an emergency alert text messaging service to students, faculty and staff called TigerText. This optional service is used in the event of an on-campus emergency, an unscheduled university closing, or a delay or cancellation of classes due to, for instance, inclement weather. In addition to the text, students will also receive an e-mail at their UofM e-mail account.  

The TigerText text messaging service is just one of the methods the University uses to communicate emergency information to students, faculty, and staff. We will continue to use a variety of other methods as appropriate, including email, telephone and an outdoor warning system. For more information about emergency planning at the University of Memphis, visit

Health Resources

Student Health Services provides outpatient care, health education, and health promotion to students, faculty, and staff on campus.  Students may be seen during the semester in which they are enrolled. A current University ID must be presented for admission. Students may be seen between semesters for an access fee.

Short-term, acute illnesses and injuries are addressed at Student Health Services. Patients with chronic, complex or recurrent medical conditions must continue to use their primary care physician for issues related to their chronic illness. No routine physicals are performed at Student Health Services. Only lab tests ordered by Student Health Service medical providers will be performed.

Unlike many other healthcare institutions, students with managed care insurance are not required to obtain prior authorization from their primary care physician before seeking care at Student Health Services. However, students should know their insurance information, as well as their medical history and health status. These are important steps as students start to take responsibility for their own healthcare.

Students enrolled at the university are not charged an access fee. Most routine diagnostic and laboratory analyses required for treatment will be at NO charge. Students pay fees for dispensary medications and vaccinations. Students will be notified of any charges before a test or procedure is performed. Student Health Services requests payment before services are provided. Payment may be made by cash, check, credit card, or Tiger Funds. When more in-depth evaluation or treatment is needed the patient is referred off-campus. All charges are the responsibility of the patient.

Student Health Services



All students intending to be full time students at the University of Memphis must show documentation of two (2) MMR immunizations or documentation of immunity for measles, mumps, and rubella (MMR) prior to registering for classes. This requirement is mandatory under Tennessee State Law. For more information on acceptable documentation and how to submit the documents, please click here.

All new students must complete the Hepatitis B - Meningitis Immunization Health History Form before they can register. This form is embedded in the registration process. The law does not require that students receive either immunization for enrollment.  For instructions on locating and completing the form, please click here.

Counseling Resources

College presents a new set of challenges for young adults, and sometimes they need help managing these challenges. The University‚Äôs Counseling, Tutoring, and Testing is the place to start for students who may be struggling to cope with the pressures of college.

The Career and Psychological Counseling Center offers confidential individual, couples, family, and group counseling services, psychological and educational assessment services at no cost to students (except for testing fees).  Assessments include personality, learning disorders, and ADHD testing, as well as substance abuse issues.

For students who are unsure of their plans beyond college, the Career Counseling office offers career counseling, assessment, and placement services.  Students also have the opportunity to participate in Career Encounters, a program that links students with area professionals, giving them the he opportunity for career exploration before graduation. 

Counseling, Tutoring, and Testing

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Last Updated: 1/2/14