Technology — it's a wonderful thing.
umTech is your starting point for Information Technology Services here at the UofM. We're here because technology is such a huge part of the college experience. No matter what your comfort level is with using advanced technologies, umTech will help you get up to speed. We want you to be able to learn, teach, work, and stay connected through technology at the University of Memphis.
We answer your calls, visit staff and faculty offices, meet with you online or in our office to discuss technology. We also fix problems and host training sessions that could improve your performance and productivity. We will help you wrap your brain around the most innovative campus tools. With our help, you will be using technology to create, learn, explore, teach, and conduct business.
Network Upgrade Project
Information Technology Services (ITS) will launch a network upgrade to all buildings on campus beginning May 7, 2018. The University has committed to the upgrade in order to improve all aspects of the networking experience. See our Network Upgrade page for updates and progress.
Change in Service Desk Hours
ITS will implement a change in its Service Desk Call Center availability. Effective Sunday, May 6th, 2018, the ITS Service Desk will be available from 8:00 AM until 12 AM , seven days a week, excluding some holidays. Incoming calls after hours will be handled by voicemail services. If you require assistance after 12 AM, please leave a message or submit a service request. Messages will be checked daily and receive priority response the following business day. Thank you for your attention to this announcement and for your cooperation.
The Daylight Experience is on the Horizon
Beginning May 5, 2018, eCourseware will have a brand-new look and feel. The Daylight user layout in eCourseware makes it easy to navigate courses. From the visual look and feel to how users interact with eCourseware, Daylight helps ensure a best possible experience. Whether you’re a Faculty member setting up a quiz or a student uploading an assignment, the process should be simple. Daylight makes it easy to find what you need so that you can get things done faster. With new fonts, layouts, and color scheme, Daylight makes a great first impression. Its design invites users to dive right into their eCourseware experience and is accessible to those using assistive technologies.
This Week at umTech....
- How can I check my University or Memphis email (umMail) on my mobile device?
- umDrive: Where can I find more information (or help files) on using umDrive?
- How do I reset my Microsoft Services Password?
- What Anti-Virus and Anti-Spyware is allowed by SafeConnect (NAC)?
- How can I access the wireless network with my game system (Xbox, PlayStation, etc)?