Client Support Services is committed to the highest level of client support. Everything that we do, from answering the phone to closing a call, is focused on providing courteous and effective customer service. We strive to act, as a client advocate to influence ITD priorities by actively participating in technology planning and implementation to ensure that the concerns of our clients are heard. Our goal is to promote self-sufficiency in use of information technology among our clients by providing tools, guides and knowledge bases for supported technologies.

Student assistants closely cooperate with full-time staff in carrying out the support functions of Client Support Services. They monitor computer labs, staff the Helpdesks, and help with service requests. Our goal is to provide an environment for student assistants where they can learn technical as well as client service skills so they can effectively assist our clients and at the same time gain valuable experience that can benefit them in the future.

Student Employment Opportunities