Technology — it's a wonderful thing.
umTech is your starting point for Information Technology Services here at the UofM. We're here because technology is such a huge part of the college experience. No matter what your comfort level is with using advanced technologies, umTech will help you get up to speed so you can learn, teach, work, and stay connected through technology at the University of Memphis.
We answer your calls, visit staff and faculty offices, meet with you online or in our office to discuss technology, fix problems, and host training sessions that could improve your performance and productivity. We will help you wrap your brain around the most innovative campus tools, using technology to create, learn, explore, teach, and conduct business.
Holiday Hours 2017
Service Desk and Tech Hub will close Wednesday, November 22, at 4:30 pm
Service Desk and Tech Hub will reopen Monday, November 27, at 7:00 am
Service Desk and Tech Hub will close Friday, December 22, at 4:30 pm
Service Desk and Tech Hub will reopen Tuesday, January 2, 2018, at 7:00 am
Temporary Course Naming in eCourseware
A temporary naming convention began in Summer 2017, the naming convention now contains the course title, followed by the CRN (Course Registration Number), the year, and the two-digit semester code. (i.e.: 17th-century French Literature - 95986.201780) While Banner and eCourseware both use the same format for identifying UofM for-credit courses, the naming format within eCourseware no longer reflects the course prefix and number within the displayed name. For best results when searching for courses within eCourseware, remember to use the CRN, year and two-digit semester code! If you are an eCourseware DA (Departmental Aide) or a faculty member follow this link for directions on changing your course names.
ITS launching new wireless access pilot
Information Technology Services (ITS) is launching a new wireless access network pilot with an additional layer of security. Effective Aug. 14, uofm-secure will provide wireless users enhanced security for passwords and protection of University data. ITS welcomes your participation and cooperation in helping to keep both you and the University more secure with improved encryption. Existing UofM and uofm-guest wireless networks remain in place while the new uofm-secure network is tested. The need for two older networks will be addressed during the fall semester. To learn more visit our uofm-secure wireless page.
Shorten your wait
Your courses in eCourseware will no longer take 24-48 hours to be available! Yep, you read that right! You asked and we listened. Faculty and students will be able to access their courses shortly after they register or have been assigned a course during the semester's enrollment period.
This Week at umTech....
- How can I check my University or Memphis email (umMail) on my mobile device?
- umDrive: Where can I find more information (or help files) on using umDrive?
- How do I reset my Microsoft Services Password?
- What Anti-Virus and Anti-Spyware is allowed by SafeConnect (NAC)?
- How can I access the wireless network with my game system (Xbox, PlayStation, etc)?