Network and Wifi Connectivity
SafeConnect is a system that uses Impulse's SafeConnect Policy Key agent. This Policy Key ensures that computers connecting to the UofM wired/wireless networks meet our minimum security standards. The system also creates a record of your machine's MAC address (which is a unique identifier) and your user name. SafeConnect will prompt the user to install antivirus or system updates, if needed, to allow access to the network.
Who Can Request?
Authorized members of faculty, staff, and service desk. Note: Authorized users are faculty or staff. These people have been identified or approved by the Dean, Chair, or Department head. They may request services that will incur an expenditure from a referenced, valid account.
How to Request Service?
What Information Do I Need to Fulfill Service Request?
To make a service request, please include: affiliation, billing index number, building/room number, urgency, and phone number. You must also include the Department Head approving work order changes. Note: You must be authorized member of Faculty, Staff, or Service Desk to make this request.