phone Phones, Voicemail, and CATV

Phone: Repair Equipment

Service Description: 

Request repair of telecommunications equipment if the telephone set is not functioning properly such as no dial tone, display issues, or malfunctioning button lights.

Who Can Request? 

Authorized members of faculty, staff, and service desk. Note: Authorized users are faculty or staff who have been identified or approved by the Dean, Chair, or Department head to request services that will incur an expenditure from a referenced, valid account.

How to Request Service?

For assistance, please submit a service request.

What Information Do I Need to Fulfill Service Request?  

Service Request must be submitted by an authorized member of faculty, staff, or Service Desk. The following information must be ready to enter in the Service Request: Affiliation, A valid billing index number, Department Name, Department Head approving work order changes, Extension number, Contact name, Contact Extension number, Contact email, Building name and room number, Work description, comments, Additional information, Urgency, and Phone number.